It’s Scary What They Want Refunds For

, , , , , , | Right | June 17, 2014

(A woman walks into our haunted house with her 10-year-old son, buying admission for the two of them. After she comes out, she storms over to me, a look of anger on her face.)

Customer: “Refund. Now!”

Me: “Ma’am, as you can see by this sign, we have a strict ‘No Refund’ policy.”

Customer: “No, you don’t understand. I want my money back, and I want it now! I want to speak with the manager of this place.”

Me: “Actually, ma’am, I am the manager.”

Customer: “Then you can give me a refund.”

Me: “Before we take this any further, I’d like to know why you want a refund.”

Customer: “Do you have any idea how bad this place scared my child? He was terrified!”

Me: “Well, in that case, I certainly cannot give you a refund.”

Customer: “Oh? Why’s that?”

Me: “You see, ma’am, this is a haunted house. Our job here is to scare and frighten everyone who comes in here. You said your son was scared when he went in. Then you got what you paid for.”

Customer: “Yeah, but I didn’t think it would scare him THAT bad!”

Me: “Then we’ve exceeded expectations.”

Customer: “No, you didn’t! You scared a little ten-year-old boy to death!”

Me: “As I stated, that is our job. It is up to the family of children to decide whether the child should go in or not.”

Customer: “I think it would be up to the workers here to not scare a child who’s coming through!”

Me: “Then they wouldn’t be doing their job, ma’am.”

Customer: “So, I can’t get a refund?”

Me: “I’m afraid not.”

Customer: “You should change the policy about refunds, then.”

Me: “I have no power to do that. I’m the manager, but not the owner. And he has told us that if we were to give out refunds, we would have no profit, because people would abuse the refunds right. This is why we can’t do it.”

Customer: “No refund?”

Me: “No refund, sorry.”

Customer: “Well, then I’m NEVER coming back to this place ever again!”

Me: “Okay.”

(The woman looked at me in disbelief for a few seconds before she briskly walked away, murmuring something to herself.)


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The Bruise Is A Ruse

, , , , | Right | February 18, 2014

(The restaurant I work for allows us to dress up on Halloween, provided we do not wear a mask or anything revealing, too scary, or otherwise inappropriate. I dress up like a female biker as this is the easiest way to dress up and still follow the rules. To add little extra touches to my costume, I slap on some fake tattoos and use makeup to create a black eye. I am working drive-thru and a few people comment on the black eye, but they just remark on what a good job I have done with the makeup. Then, a gentleman pulls up to the window.)

Customer: “Oh, my God. Are you okay?”

Me: *joking* “Yeah. You should see the other guy, though.”

Customer: *completely serious* “You mean to tell me a MAN did that to you?! I thought you got into a fight with another girl!”

Me: “No, sir. No one did this to me. It’s makeup.”

Customer: “Are you sure? You don’t have to lie if someone is hitting you.”

Me: “I’m perfectly aware of that, sir, but I assure you it’s just makeup. See?”

(I wipe my finger on the “bruise” and show him the color on my finger.)

Customer: “Oh, okay. I thought I was going to have to beat someone up for you.”

Me: “I can tell you right now: if someone ever hit me I would make sure they SERIOUSLY regretted it immediately!”

Customer: “I bet you would!”


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He Is Twice The Man

, , , , , , , , | Right | October 18, 2012

(For the Halloween season, we’re running several horror houses, which aren’t otherwise open throughout the year. Light-up devices aren’t allowed inside any of the houses, and as a queue supervisor, I’ve been warning people of this via a cute spiel I made up.)

Me: “There are no light-up devices allowed inside. It will make it easier to find you, and you will be eaten alive most violently!”

(A guest, who seems to have had both legs amputated and is using a wheelchair, speaks up.)

Guest: “But I’ve already been half-eaten!”


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It’s Going To Be One Of Those Days, Part 2

, , , , | Right | February 8, 2011

Me: “Thank you, ma’am. Have a great day!”

Customer: “You, too! Oh, not you, too. You have to work!”

Related:
It’s Going To Be One Of Those Days


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Doesn’t Take A Genus

, , , , , | Right | January 13, 2011

(A father and his young daughter are at a popular theme park looking at the manatees.)

Daughter: “What animals are these?”

Father: “I don’t know, honey. I think it’s a woolly mammoth.”

Me: “Sir, those are manatees.”

Father: *shrugs* “Well, I was close!”


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