They’re A Few Nuggets Short Of A Bucket

, , , , , , | Right | March 18, 2018

(It is peak season and during a lunch rush. During peak season, our restaurant has menus and signs all over, and we downsize our menu to help guests order more quickly. A woman and her child approach my register.)

Me: “Welcome, folks. What can I get you guys today?”

Customer: “We have been waiting over 20 minutes to order. This is awful!”

Me: “Sorry for your wait, but if can tell me what you would like, I’ll be happy to help!”

Customer: “I would like chicken nuggets.”

Me: “I’m sorry; we don’t sell chicken nuggets here.”

Customer: “Excuse me? That’s not what the menu says.”

(The customer holds up a menu from another restaurant.)

Me: “That’s not our menu.”

Customer: “Well, do you sell chicken nuggets here?”

Me: “No, but you can go to the place next door, and they can help you.”

(Customers behind her are giving the “come on” look.)

Customer: “I’m not getting out of line; I waited forever to order and my child won’t eat anything but chicken nuggets.” *the child looks about ten* “Can’t you just throw a piece of raw chicken in the fryer?”

Me: “Excuse me? No, I can’t.”

Customer: “You are no f****** help at all; you must hate children! I’m going to report you have make sure you are fired!”

Me: “All right. Just to let you know, my name is [My Name]; have a wonderful day.”

A Poultry Knowledge Of Food

, , , , , | Right | February 16, 2018

Caller: “I need one large cheese pizza, please!”

Caller’s Friend: “No, no! Get half pepperoni!”

Caller: “NO! My son is vegan, and he would want a whole separate pizza, then!”

Caller’s Daughter: “Mom, he does eat meat! He eats ham!”

Caller: “No, ham is not a meat; it’s a poultry!”

Strap In For The Bad Customer Ride!

, , , , , | Right | February 12, 2018

(I work at a very popular water park in the heart of Florida. I’m a ride operator for kid rides, and I take safety very seriously, as well as fairness. When we close the park, we have to close the chains to the entrance right at closing time to get the rides closed on time. We have to turn people away all the time to clear the park out. A woman comes up to the gate as I am fastening lap bars.)

Guest: “Party of two.”

Me: “Terribly sorry, folks, but we closed the rides at eight. It is now ten minutes past, and these were the last riders in line.”

(The guest gets red in the face and points to her two children.)

Guest: “Party of two.”

Me: “I heard you, but they won’t be getting on. We are closed. I’m sorry.”

(The lady points to my only empty vehicle at the end.)

Guest: “There! They can sit there! It’s empty!”

(At this point, other guests hear her wanting to ride and gather around to try and line up.)

Me: “No. I cannot let them on! If I let your children on, I have to let everyone’s kids on.”

Guest: “I don’t give a f*** about them! Put my children on, now! You’re being rude!”

(I lock all the exit gates and start the ride. She storms over to my booth. There’s a fence between us, but she’s trying to lean into it.)

Guest: “How dare you?! Call your manager over here, now! Oh, I’m going to get you fired, you b****! You just ruined our whole vacation! You can’t let two small children ride?! How do you sleep at night?!”

Me: *smile at her and shrug* “I sleep just fine, thank you.”

Guest: “Get me your manager, now!”

Me: “I’m running my ride now, so once I finish it and do my closing duties I can call a manager. But we are closed, so they will be hard to reach. You can go to guest services and issue a complaint. But I can tell you that right now I have a camera watching me, and I am 100% safe in my job.”

(The guest’s kids don’t even care, and they ask their mom if they can go see the whales before they leave. The lady screams at her kids to shut up because she’s dealing with “this terribly rude woman,” as she calls me. My last ride ends, I let everyone leave, and I start my closing duties. Meanwhile, the lady’s kids are begging to see the whale exhibit before it’s covered for the night. She refuses to go, and they wait 15 minutes while I try and call a manager. Then, the announcer announces that the park is closed and the exhibits are covered. The kids get mad and begin crying and throwing a fit, and the mother says it’s all my fault. Finally, I get a hold of a manager and they’re on the way! But when I tell the guest my manager is coming to talk to her, she comes up to my face and writes down my name.)

Guest: *with a smug smile* “Okay, [My Name], I’m going to management with this information! You ruined our vacation! You made my children cry, and you were extremely rude! You won’t have a job by tomorrow!”

(She took her kids and stormed off before my manager got there. I told my manager what happened and he sided with me. The next day, I had a negative review at guest services, but they told me the woman was bat-s*** crazy, so they threw her review out once she left.)

Unfiltered Story #105197

, , | Unfiltered | February 11, 2018

I was at a theme park celebrating my high school graduation. I was wearing a celebration pin on my shirt. I went to a kiosk to grab a drink.

Attendant: “What are you celebrating?”
Me: “Diet Coke.”

In Good Company Name

, , , , , , | Right | January 10, 2018

(I work as a receptionist for a manufacturing company, so I handle all incoming calls.)

Me: “Good morning! [Company], how can I help you?”

Caller: “Hi! Is this [Company]?”

Me: “Yes, it is.”

Caller: “So, this is [Company]?”

Me: “Yep. This is [Company].”

Caller: “Oh. Just making sure I was calling [Company].”

Me: “That’s us, all day, everyday.”

(This actually happens a lot throughout the day, believe it or not.)

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