Some Customers Are Just Not Mourning People

, , , | Right | May 27, 2011

Me: “Just calling to let you know that the glasses you ordered have come in.”

Customer: “Awesome, I’ll be there. Now I can leave this funeral early…”

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Should Get Her Eyes Tested

| Right | April 26, 2011

Me: “Thank you for choosing [optometrists]. How may I help you?”

Caller: “I looked up DNA tests on the internet, and your number came up.”

Me: “I’m not exactly sure why that would be. This is an optometrist’s office.”

Caller: “So, you can’t help me find my baby-daddy?”

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His Logic Has More Than Meets The Eye

, , , , | Right | March 19, 2011

(A customer walks in with a pair of glasses.)

Me: “Hi. How can I help you today, sir?”

Customer: “Do you mind pushing the lenses out of this frame for me? My wife wants just the frame for her lab work. She would like to use them as safety glasses.”

Me: “I’m sorry, sir. The frame would be useless if I pushed the lenses out.”

Customer: “No. She’s going to use them as safety glasses in the lab.”

Me: “Are you sure, sir? It wouldn’t meet the standard of safety glasses if it doesn’t have any lenses.”

Customer: “Yes! I’m 100% sure that they will work as safety glasses without any lenses.”

(I remove the lenses for him.)

Me: “Okay. If something was going to fling into her face, what would protect her eyes?”

Customer: “These safety glasses!”

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Not Quite Seeing The Light

, , , | Right | January 14, 2011

Customer: “I can’t get on with these reading glasses. I can read fine with them here but not at home.”

Me: “Okay, have a look at the reading chart here.”

Customer: “Well, I can read that here but not at home when I read in the evening.”

Me: “It’s quite bright here. What kind of lighting are you using at home?”

Customer: “What difference would that make?”

Me: “Well, if you’re reading in poor light that can make it more difficult to see small print.”

Customer: “I just have a table lamp.”

Me: “You might want to try a reading light. Better light does make it easier to see.”

Customer: “I just want glasses that work! You don’t need light to see!”


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Caller I-D’oh

, , , , , | Right | January 13, 2011

(I am calling customers to remind them to pick up their ready orders.)

Girl: “Ooh… Mmm… Ahh…”

(A fumbling sound can be heard as more moaning and gasping.)

Me: “Ah. Yes, this is [My Name] calling from [Opticians] and I just wanted to speak with [Client]; however, if this is a bad time–”

Girl: “Mmm… Hold on.”

(I hear the sound of the phone being handed over to another person.)

Man: “Ooh… Mmm… Ahh… Just kidding, mom. What’s up? I thought you were at the spa today.”

Me: “Actually I’m not your mom. This is actually just [My Name] calling from [Opticians] to let you know your order’s been ready for quite some time to pick up.”

Man: “Oh, t-thanks.”

Me: “Yep, that’s no problem. Have a good day.”

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