Not Quite Seeing The Light

| UK | Uncategorized

Customer: “I can’t get on with these reading glasses. I can read fine with them here, but not at home.”

Me: “Okay, have a look at the reading chart here.”

Customer: “Well, I can read that here, but not at home when I read in the evening.”

Me: “It’s quite bright here. What kind of lighting are you using at home?”

Customer: “What difference would that make?”

Me: “Well if you’re reading in poor light that can make it more difficult to see small print.”

Customer: “Well, I just have a table lamp.”

Me: “You might want to try a reading light. Better light does
make it easier to see.”

Customer: “I just want glasses that work! You don’t need light to see!”

Not Seeing Or Believing

| Wichita, KS, USA | Uncategorized

Customer:  “Something’s wrong with my vision.  I’m not seeing well at all.”

Me: “Did this happen suddenly, or gradually?”

Customer:  “When I woke up this morning, everything is blurry!”

(I look up her file, and see that she had had an exam and purchased glasses in the previous month.)

Me:  “So, even with your new glasses, everything is blurry?”

Customer:  “Well, no.  It’s fine with my glasses on.  But I have worn them for a whole month!  Shouldn’t my eyes be better by now?”

Me:  “Ma’am, the glasses make your vision better, but only if you are wearing them.”

Customer: “What kind of a quack doctor do you have there? Thanks for nothing!”

Backwards Thinking

| Colorado, USA | Uncategorized

(I am dispensing new glasses to a customer.)

Me: “Okay, now take a look around the store. Is your distance coming in clearly?”

Customer: “Yes, but it’s backwards.”

Me: “Backwards? What do you mean?”

Customer: “The sign…the letters on it are backwards.”

Me: “Which sign?”

Customer: “The one in between the frames.” *customer then turns around and looks out into the store* “Now the sign looks right, but when I look this way,” *turns back around to face me* “…it’s backwards. This has never happened before! What’s wrong with my glasses?”

Me: “Ma’am, are you looking in the mirror behind me?”

Customer: “Oh! That must be it! Well then, my glasses are working wonderfully. Thank you!”