They’re Not On The Same Page

, , , | Right | May 14, 2018

(We’re a toy store with a sizable book section. A customer comes in with one of our bags and a book to return with her receipt. I take the receipt and the book and start doing her return when she picks up another bag from a competing book store.)

Customer: “So, I bought this from [Competing Book Store] and I don’t have a receipt, but it’s so far away… Can I return this here?”

Me: “Um… No, ma’am, I’m sorry. We don’t even sell this book.”

Customer: “Oh, well. Worth a try!”

(I finished her return and she went off with her things. I’m baffled she actually thought it would work.)

1 Thumbs

Their Brain Has Melted

, , , , | Right | May 14, 2018

(I work at a farmers market, where I sell popsicles. It’s mid-July and about 30 degrees Celsius [86 Fahrenheit] outside. An elderly woman buys a lemonade popsicle.)

Customer: “So, will this melt quickly in the sun?”

Me: “Yes, yes it will.”

Customer: “Well then, how am I supposed to eat it before it melts?”

Me: “Very quickly, ma’am.”

1 Thumbs

H2-Slow, Part 18

, , , , , | Friendly | May 10, 2018

I noticed a car stopped on the side of the road with the hood open and smoke coming out of the engine, so I pulled in behind it. I got out and approached the driver, asking him if he needed anything, wanted a ride into town — about another 3km — needed to borrow my phone, etc.

He said that his engine was overheating, he thought he was low on coolant, and he was just hoping to let it cool down and try to limp it into town. I asked if some water would help get it there, and he said it probably would. I went back to my car and got out one of the 5L bottles of water I keep stashed inside, and handed it to him. He promptly undid the lid, turned it upside down, and poured it directly all over his still-smoking engine. Then, he smiled and thanked me.

I backed away slowly, maintaining eye contact, then got in my car and out of there as quickly as I could!

H2-Slow, Part 17
H2-Slow, Part 16
H2-Slow, Part 15

1 Thumbs

You Can Just Keep On Flyer-ing

, , , , | Right | May 5, 2018

(A customer is trying to purchase a vinyl-to-CD converter; they retail at around $230, normally. They rarely go on sale.)

Customer: “When does your flyer end?”

Me: “Our new flyer just began today.”

Customer: “Oh, well, it was only $128 yesterday. Can I get it for that price?”

Me: “I’m sorry, ma’am, but that was the sale price from the flyer for last week that ended yesterday. This item isn’t on sale anymore.”

(I’m not even sure if the product was on sale in the first place.)

Customer: “Well, I thought your flyer ended today — that’s why I waited — so I should get it for that price.”

(Our flyers have ended on Wednesdays for several months now, and this woman is a regular in our store.)

Me: “I’m sorry, but I can’t give you the sale price. The sale is over on that product now.”

Customer: “I’d like to speak to your manager, then.”

(My manager was on the till right behind me, so I took the couple steps over to him and in a low voice explained what was going on. He told me to switch tills with him and went to help the customer. I heard him tell her the same things that I had just told her. Eventually, she decided to not take the item and left. My manager came back over to me to tell me what happened. Apparently, that was the third time that day alone she had tried to get the item for that price. She just kept going to different cashiers every time.)

1 Thumbs

There Is No Charity For Obnoxious People

, , , | Right | May 4, 2018

(I work in a department store. It is the holiday season, and our store has a table set up where you donate a dollar to charity and get a grilled cheese sandwich. I’m flipping sandwiches and trying to collect money for a food bank.)

Woman: “Can I get a grilled cheese?”

Me: “Sure, it’ll just be a minute!”

Me: *a minute later* “Here you go!”

Woman: “It’s lopsided; make me another.”

Me: “Um, okay. Sorry about that.”

(Two minutes later…)

Me: “Here you go!”

Woman: “No, no! It’s too dark!”

Me: “Um, not much.”

Woman: “I don’t care! Make another.”

Me: “Okay.”

(A minute later…)

Me: “Here you go.”

Woman: “No, you put too much butter on it! I’m on a diet.”

Me: *to another customer* “Can I get you a sandwich?”

Man: “Sure. If she doesn’t want that one, I’ll take it.”

Me: “Thanks!”

Man: “Here, I’ll give you a fiver for her sandwiches. Do they take the money to pay for the sandwiches out of the donation? Wow, you would have used up most of that dollar just in making her sandwiches! Some people are so obnoxious, aren’t they? What’s the point in donating to a food bank if you’re going to waste food? Thanks for the sandwiches! They taste great!”

(The woman actually tried to complain to the manager about the man.)

1 Thumbs