Unfiltered Story #169569

, | Unfiltered | October 11, 2019

Customer: I want a coffee with 2 creams double cup
Me: What size of coffee would you like?
Customer: A medium (says it in a tone, like I should have known)

Unfiltered Story #169565

, , , | Unfiltered | October 11, 2019

I am waitress at my parent’s restaurant. Out on the street you would need to pay for parking and we usually get a lot of people in need of change for the parking meters. The following happens when a man comes inside to change some nickles for a quarter.

Man: “Hello miss, Can I get a quarter for these?”
He hands them to me and for some reason I hear dollar instead of quarter. I proceed to open the cash register getting a dollar out and then finally realize he’s given me five nickles, I just assumed he accidentally gave me nickles instead of quarters.
Me: Umm.. Sorry these are nickles.
Man: Yeah i need a quarter (starting to get confused).
Me: (slowly realizing) OH! *facepalm* I heard dollar instead. (giving him the quarter)
Man: I wish it worked like that, but sadly, it doesn’t.

Peaky Binders

, , , , , | Right | October 10, 2019

Customer: “I have to return these binders my kids didn’t need for school. I don’t have the receipt.”

Me: “Did you maybe get the receipt emailed to you?”

Customer: “No.”

Me: “Hmm. Normally, we could look up the receipt with the SKU of the item and verify it with your card number, but we have sold so many of these binders in the last few weeks it would take us forever to find it. Without a receipt, the register will only let me give you a store credit for the lowest price it’s been sold at in the last 90 days, and these were buy-one-get-one-free recently, so I know they’re going to come up at a penny. Do you want to try looking for your receipt and coming back?”

Customer: “Well, can’t you just scan them and see?”

Me: “Okay.” *scans them and they all come up at a penny* “No, it won’t let me give you anything for them, unfortunately.”

Customer: “Well, what if I just buy new ones and use that receipt to return them?”

Me: *hesitantly* “That’s… fraud…”

Customer: “How is that fraud?”

Me: “Because you’re using a new receipt to return something old. And they’re not on sale anymore, so if you originally bought them on sale, you would be getting more money back than what you paid for them. Plus, you would still be stuck with binders you don’t want, anyway.”

Customer: “Why?”

Me: “Because you would have twice as many binders as you have on your receipt.”

Customer: “Well, I would just go to another store to return the other ones.”

Me: “You can’t do that.”

Customer: “Why not?”

Me: “You can’t return something twice with the same receipt.”

Customer: “It’s not fraud just because I can’t find my receipt!”

Me: “No, but trying to buy new ones and return them all at the new price is fraud. Are you sure you can’t just find your receipt?”

(She leaves and calls the store to talk to a manager — I’m pretty sure she is just calling from the parking lot — and the manager says we can try looking her receipt up. She comes back in immediately and my manager can’t find her receipt.)

Manager: “I can’t find the receipt. And these binders have had different sale prices during the back to school time, and they’re expensive, so I can’t just return them without a receipt.”

Customer: “Can’t you just scan ones from the shelf, then? So they don’t ring up as a penny?”

Manager: “They’re the same binders.”

Customer: “But the ones I’ve brought in ring up as a penny. Can’t you just scan new ones so they scan at full price?”

Manager: “No, they’re the same binders; they will still ring up at a penny. The register does it automatically when there isn’t a receipt.”

Customer: “I don’t understand why can’t just give me what I paid for them!”

Manager: “Because you don’t have a receipt… which tells us what you paid for them…”

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A Lesson In Mismanagement

, , , , , | Learning | October 10, 2019

The city I live in recently decided to cut costs by closing one high school and merging the student population. We got a new school name and all moved to [Location #1] so they could renovate [Location #2]. 

The renovations were supposed to be completed before I graduated grade eight, so I was never going to attend classes at [Location #1]. Unfortunately, renovations took extra long and I spent my grade nine year at [Location #1]. 

Around May of this year, the school board said that we were three years overtime and 16 million dollars over budget — they wanted everything to look nice — so they decided to move us all early and let the construction crew work while we were in classes. The money they got from selling [Location #2] would, in theory, help the budget. 

This caused many issues. First of all, music classes were in an empty room that was supposed to be a French room. The music class during my French class had no idea how to play, so all of our lessons were to the tune of off-key trumpets and tubas. 

Secondly, the cafeteria was nowhere near ready to sell food. The local church sold $5 hotdogs in their parking lot — $2.50 if you attend their church! — but that meant most of the kids at my school ate a hotdog for lunch every day and had for weeks. 

On top of that, the power randomly went out during classes, fire alarms weren’t all wired right, and none of the science classrooms were fully unpacked — most of the test tubes were broken in the move, anyway — and many other problems. 

Today, we arrived at school to find the second-floor girls’ bathroom off-limits. When I asked my math teacher, he told me — dead serious, other teachers have confirmed — “Half the ceiling caved in.” But since they sold [Location #1], we are stuck at [Location #2].

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Unfiltered Story #169559

, , | Unfiltered | October 10, 2019

(I thought the progression of customer comments on my costume at work was funny. I am dressed as a Hogwarts student, in a very authentic looking Hufflepuff uniform)

Customer 1: I like the Harry Potter getup.

Me: Thanks

Customer 1: Why Hufflepuff, though?

Me: Because I like Hufflepuff and that’s what house I’m in on Pottermore. Plus Hufflepuffs are like the underdogs.

Customer: Yeah. They are.

—-

Customer 2: Oh, don’t you look cute in your uniform!

Me: Thanks

Customer 2: Oh! Oh, it’s like from Harry Potter!

Me: Yeah!

——-

Customer 3: So are you being a school girl for Halloween?

Me: No, I’m a Hufflepuff. At Hogwarts. From Harry Potter.

——-

Customer 4: So what are you supposed to be? Someone from Whoville?

——–

Customer 5: I love your costume. Hufflepuff rocks.