They Lost Their Phone And Their Manners

, , , | Right | September 25, 2019

(I work at a small movie theater as a door person and newbie projectionist. I call it that since I know only the basics, really, and with digital only now, most of what I did know is unneeded. One day, a customer comes to me saying her son lost his phone.)

Mother: “My son lost his phone in Cinema 1. Can we go look for it?”

Me: “Of course, and I’ll come help and help find it; I’ve got a flashlight to make it easier to spot.”

(The mother, the son, and I begin to look around for the phone for a good couple of minutes with no luck. She sighs, rather upset, and asks if I have found it. I tell her no and that the night cleaner still has a chance to find it. I tell her to leave a name and number at the office so we may call her if we find it. She nods and goes and does that, and I go to help the girls behind the counter. She later comes back with a rather mean look on her face her and says to me:)

Mother: “You know what? I think you took my son’s phone!”

Me: “I’m sorry, but I don’t have it. I only have my own.” *shows her my phone* 

Mother: “Well, my son’s was an iPhone, so I’m sure you would take it because it’s better!” 

(My phone is an old Razor flip phone.)

Me: “I assure you, I would never do so, as I can buy my own. I am sorry we couldn’t find it.”

(Her son then chimes in.)

Son: “With what?! They pay you, like, 12 bucks. You can’t afford that!”

(I looked at them in shock as I couldn’t believe that these two people were being so rude after I had just tried to help them find the phone. They then left, all in a huff. As they passed, one of my managers said to them that she knew I would never steal from anyone, but they didn’t listen. Instead, the mother yelled one last time, saying that she was going to report me to the owners. Never heard from them since.)

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When Comic Book Stores Need Wakanda Shielding

, , , , | Right | September 24, 2019

(I am working in my closed comic book store, unpacking after a big convention.)

Door: “BANG! BANG! BANG!”

(I see a customer pounding at the locked door of the store.)

Phone: “Ring Ring Ring!”

(I ignore the phone while I unpack, but the banging and shouting continue. I go to the door and unlock it.)

Me: “Yes?”

Customer: “Are you open?”

Me: “No. We’re closed today. Sorry.”

Customer: “That’s okay; I can still buy stuff, right?”

Me: “No, we’re closed.”

Customer: “But you’re here, and the door is unlocked, so you must be open.”

Me: “I unlocked it so you wouldn’t break my windows. We’re closed.”

Customer: “Oh… Can I come in?”

Me: “No, we’re closed. Sorry.”

Customer: “Yeah, but you’re here, and I just want—”

Me: “I’m here unpacking a convention, the store is not safe for customers to come in, and we are closed. We are open tomorrow from ten to nine. Thanks.” *closes and locks the door*

Customer: *as he walks away* “What an a**hole!”

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Unfiltered Story #167659

, , , | Unfiltered | September 24, 2019

As is quite common with a lot of places, our store doesn’t accept $100 bills. I’m used to people being upset or using the “legal tender” argument.

Customer: *tries to hand me a $100 bill*

Me: “I’m sorry, do you have anything smaller, or perhaps debit or credit? Unfortunately we don’t accept $100’s”

Customer: “well why the fuck not? It’s legal tender!”

Me: *having recently looked up the law surrounding legal tender* “this is true, the note is legal tender. However, payment of a debt must be made in a form that is mutually agreeable to both parties. Do you have another form of payment?”

Customer: “but it’s legal tender!

This happens far too often.

Unfiltered Story #167609

, , | Unfiltered | September 21, 2019

Conversations in retail.

Customer: Can you tell me the price of this stuffed penguin?
Me: Oh, the price sticker is just on the tag on the side of him there.
Customer: *stares blankly, remains motionless*
Me: *walk around, look where I told her to look* Thirty dollars.
Customer: Do you have a card for him?
Me: A what?
Customer: A card?
Me: A… what?
Customer: A business card for him?
Me: A business card for the penguin?
Customer: Yes.
Me: … A… a business card. For the penguin. … Like… does the penguin… have a business card?
Customer: …Yes
Me: …
Customer: So I can order him later if I want him?

That Was A Bad ID-ea

, , , , , | Right | September 18, 2019

(This post office is in the back corner of a shop. In the post office queue, the guy at the front is taking ages, getting annoyed.)

Guy: “Look, get me your manager. I was told this would be fine. She’ll back me up.”

Cashier: “Do you mean the manager of the post office or of the whole store?”

Guy: “The post office, obviously. God, are you stupid?”

(The cashier makes a phone call, and it’s obvious the manager tells her to go along with the guy’s demands.)

Cashier: “Okay, then, we’ll just need to see some ID…”

Guy: “But didn’t your manager tell you who I am? She’s a friend of mine, you know.”

Cashier: “Sir, my manager’s a guy, so…”

(The guy shut up and handed over his ID.)

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