Job-Seek And Destroy

, , , , | Working | May 31, 2017

(I am the manager at a shoe store. We are hiring seasonal employees for the summertime. A teenage girl comes in to hand in her resume. I review it and a week later we set up an interview time via email.  However, when her interview time comes around a different girl comes in.)

Girl #2: “Hi, I’m here for my interview with [My Name].”

Me: “Uh, are you [Name On The Resume]?”

Girl #2: “Yes.”

Me: “Huh. I could’ve sworn it was a different girl who came here two weeks ago. She had bright red hair and cat eye-glasses. Did you change your look?”

Girl #2: “Oh, no, it was a different girl. I was studying for my finals so I had my best friend go around and hand out my resumes.”

Me: “You know that’s kind of misleading, right? A lot of employers place first impressions very high on their list. I agreed in an email to an interview with the girl who handed in the resume. You know she didn’t even tell me she wasn’t you?”

Girl #2: “Oh, yeah, I told her not to. I felt it would be too confusing.”

Me: “Uh-huh.”

(Her phone dings and she unlocks her phone right in front of me.)

Girl #2: “Oh, my mom just texted me that I should mention I’m going to be going away for most of July. We’re going to Cuba for my graduation gift. This won’t be a problem, right? You guys need employees and I can work for most of the summer. Well, until August… I think. Let me text my mom and—”

Me: “I think you should just go home.”

(Honest to God, this wasn’t even the worst possible employee that came in.)

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Ph.Duh.

, , , , | Right | May 31, 2017

(We are just about to close shop. A woman is talking to my manager about an e-reader case.)

Customer: “That’s false advertising. On your website it says this ereader case is $7.50.”

Manager: “That is a similar looking case. They have different SKUs.”

Customer: “But I don’t see it. You should give me that price.”

Manager: “Our website has many items where our store only has a limited amount of stock.”

(The customer goes on how the case should be that price. I notice she is still in the store when I go to close the doors, so I leave one door open and one locked. I come to see my manager to see what the problem is.)

Manager: “We can give you the price of this case for that one you saw on the website.”

Customer: “I have a student card!”

(We give student deals. My manager looks at the student card carefully.)

Manager: “Uh… this card is from 2006.”

Customer: “I am doing my Ph.D. It takes a long time, you know; it’s a Ph.D.”

Manager: “You don’t have an updated student card that is renewed?”

Customer: “I’m doing my PH.D part time!”

Manager: “Still, eight years. That’s a long time ago.”

Customer: “Isn’t there anyone else I can talk to?”

Me: “He is the manager so there is no one else.”

Customer: “What about your head office?”

Me: “They close between 4:00 and 4:30, and it’s 6:00. You can’t contact them at this time.”

(The customer goes off about how her student card is valid, and how I don’t know about the head office because I don’t know the exact time they close, and how we have poor customer service. We give her the discount and she finally pays for the item.)

Manager: “We’ll contact head office for you since they are closed at this time. What is your phone number?”

Customer: “I’m not giving it to you!”

Manager: “How they can contact you?”

Customer: “I’m filing a complaint!”

(On the way out she tries to force the locked door open. She is pushing the locked door to the point where it almost breaks. I can’t help but laugh.)

Customer: “She is laughing at me!”

(I laugh harder while my manager opens the unlocked door for her, making exiting seem easy.)

Me: “She is doing a Ph.D. and she can’t even open a door!”

Manager: “No wonder her degree is taking her eight years.”

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Fro-Yo-No-No

, , , | Right | May 30, 2017

(The frozen yogurt shop I work at is in a plaza, next door to a chicken-themed restaurant. I am working one afternoon when a man rushes in and straight up to the counter.)

Me: “Hi, how are you?”

Customer: *hurriedly* “Hi, I placed an order with you. I hope it’s ready—”

(I panic a little, as I was not informed of any order, nor did I see one in the freezer, and he sounds a bit desperate. I am about to reply when the man suddenly starts looking all around.)

Customer: “Oh, this isn’t the chicken place.”

Me: *relieved* “No… it isn’t.”

Customer: “Okay, sorry.”

(He leaves to go next door, and I am left wondering how he confused a bright, vibrant frozen yogurt shop with an under-lit, drab chicken place. I guess he was really in a hurry! I hope his order was ready!)

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The Guys Who Linger In Lingerie

, , , | Romantic | May 25, 2017

(I am about 16 or 17 working at a low end department store in the lingerie department. I am also tiny, 5’0″ – 110 lbs, and look much younger than my age. A man who looks to be in his 50s or 60s comes in and starts browsing while creepily staring at me. I can feel him staring and notice that he has undone the top few buttons of his shirt. As I am trying to figure out what to do he grabs something off the rack and approaches me holding up a tiny, yellow lace negligee.)

Customer: “Excuse me, you are about the same size as my wife and I was wondering if you could try this on for me so I can see how it’ll look like on my wife.”

Me: “Uh, NO!”

(Cue security escorting him out.)

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The Customer Is Sometimes Right

, , , , | Right | March 29, 2017

(I’m the customer in this one, calling into the store. I have worked in customer service for years and as such I tend to get a lot of “oh, thank heavens!” reactions from staff. This is one.)

Me: “Hi, I’d like to get a refill on [Medication].”

Pharmacist: *in trepidation* “Uhh… let me just check if we have your three-months’ refill.”

Me: “No worries.”

Pharmacist: *sounding even more worried* “Ma’am, I am so sorry, but it doesn’t appear we have the full supply. When do you need them by?”

Me: “I’m out as of tomorrow, but that’s no problem; it wouldn’t be the first time I get a week’s supply and come back for more when you have it.”

Pharmacist: “I can try calling another… Do you think… Wait, what? Really?”

Me: “Sure. Happens at least half the time. You only have a few customers on this medication and apparently we all like to refill at about the same time.”

Pharmacist: “And you’re not… You’re okay?”

Me: *laughing* “I’m not cranky-customer-type. My goal is never to be the one you go home complaining about!”

Pharmacist: “Ma’am, you are my favourite customer today. Possibly this month.”

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