(The mall where I work has construction going on near our store, and the nearest mall door is closed off to customers. There are security guards posted to let construction and mall workers in and out. One of my employees has used the emergency exit in our backroom that opens up into the designated smoking area and the construction area. He returns from his smoke break and opens the door to the backroom to come back to work, followed by someone who shouldn’t be in my backroom. The stranger walks right past me and out of my store.)
Me: “What the…?”
Employee: “He’s a foreman or something for the construction, and the security guards aren’t there to let him in. I just did him a favour.”
Me: “How noble of you, but you know better than to let a random dude from outside into the backroom! If the managers or head office had come in, you’d be in a ton of trouble! No more randoms through the backroom door, understood?”
Employee: “Yeah, I get it. My bad.”
(Ten minutes later, the same random dude walks back into the store.)
Construction Guy: “Can you let me out through there?”
Me: “No, sir. I can’t have non-employees going into the backroom. [Employee] let you in to do you a favour, but I can’t let you exit through there.”
Construction Guy: “Seriously? I’ve already been back there; stop being a d*** and just let me leave. The exit doors won’t open.”
Me: “Yeah, and that was a one-time deal, and a mistake that [Employee] made. But I can’t let you back there again. The security personnel just walked past the store; if you catch up to them, they’ll be more than happy to let you out.”
Construction Guy: “What the f***?! My truck is sitting out there!”
Me: “If you keep being so ridiculously crass in a store full of kids, I’m going to have security remove you. [Employee], call the security office.”
Construction Guy: “F*** YOU, A**HOLE! IF SOMEBODY STEALS MY TRUCK I’LL F****** SUE YOU!”
Me: “You can try, and now I’m going to escort you to the door.” *starts to walk around the counter*
Construction Guy: “Whatever! Hope you have a great day, b****!”
Me: “Thank you; I will. You take care, now.”
(He started to walk out, head turned to continue screaming profanities at me, and promptly walked right into the massive glass window at the front of the store. All the customers started laughing at him as he picked himself up and stormed out, as I chuckled and waved goodbye.)