Gelato-No-No

, , , | Right | August 27, 2018

(I work in a local bakery and café that has gelato. Occasionally we’ll have Italian ice cream in stock, but we’ve been out of stock for months, even though it’s still on the menu board. I like to warn customers before they order.)

Customer: *with her daughter* “We’re going to have some of your ice cream.”

Me: *seeing the future* “Just so you know, we only have gelato.”

Customer: “She’ll have a lemon ice.”

Me: *beginning to worry* “Sorry, we’re out of that; all we have is the gelato. “

Customer: “Oh, okay.” *turns to daughter* “Honey, do you want a vanilla custard?”

Me: *weakly, losing hope for humanity* “We only have the gelato…”

Unfiltered Story #119049

, , | Unfiltered | August 27, 2018

(A customer walks up to the customer service desk of the grocery store that I work at while I’m the only person at the desk.)
Customer: *slamming his bagged deli meat and cheese on the counter* “These rang up wrong! There is a sign for a sale and they rang up regular price!”
Me: “Alright, sir. May I see your receipt?”
(He hands me the receipt and I check the price that it rang up compared to the price marked on the package. One of them was on sale, but both rang up for the price marked.)
Me: “Well, sir, they both seem to have rang up for the price marked. Where did you see the sign for the sale?”
Customer: *pointing towards our Automated Deli Kiosk* “On that machine over there! I’ll show you!”
(I follow after him, making sure to bring the items and the receipt with me. He brings up the meat that he bought onto the kiosk.)
Customer: “See! $3.99 a pound! How much did that ring up for?”
Me: *Looking at the package* “… $3.99 a pound.”
(The pauses for a long moment.)
Customer: “You know what we’re gonna do? Give me that and my receipt. *Takes the deli meat, cheese and his receipt from my hand.* I’ve had it with Kroger!” *storms out of the store*
Me: “I’m sorry your stuff rang up right.”

Unfiltered Story #119025

, , , | Unfiltered | August 25, 2018

Note: I am a white girl (eastern European ethnicity), who tans well in the summer. this has lead to some…interesting encounters

Customer walks into the store with his wife and kids, I am standing behind the counter.

Me: “Hello! Let me know if I can help you with anything.”

Customer: “What ethnicity are you?”

Me: “Ummmm.”

Customer: “You’re Greek aren’t you!”

Me: “No, actually I’m Eastern European mostly.”

Customer: “But you must be Greek! Look at your skin! I’m Greek, and I always know how to spot a nice Greek girl.”

Me: “umm…I’m not.”

Customer: “Really? Well, if you say so!”

He then winks at me and goes back to join his family. When they come up to check out, he tells his wife I’m Greek. When I shake my head, she rolls her eyes, and he goes “What, what?” and winks again as they leave.

Mommy’s Little Dearest Gets His Rewards

, , , , , , | Working | August 15, 2018

I work at a busy gas station off the highway. It is a Friday afternoon, and I am paired with one of the worst coworkers ever: a mama’s boy who whines about everything.  

This afternoon, the whole station is filled with people wanting to get gas, beer, pop, and whatever else they need to start their weekend. I am on the main terminal, moving the line along. My coworker is talking on the phone with his mom, being slow and rude, asking me to help him out. I finally get tired of it and excuse myself to go in the back, where our boss is sitting in the office. I complain a bit about the coworker. After, I tell the boss that I should get back out there. He tells me to stay in the back for a few more minutes, which I gladly do.

After a few more minutes, I go back out to the glare of my coworker, and get the store cleared out. He is still talking to his mother.  

A week or so later, he gets a delivery through the regional office. It is a “secret shopper’s” report, from that afternoon! Long story short: he no longer has a job.  

He threatens to sue for “defamation of character,” which probably won’t go far.

That Request Comes With A Bone Of Contention

, , , , , | Right | August 13, 2018

(I work in a cafe where there’s a hot case that we fill with pieces of breaded, fried chicken, various flavored chicken wings, chicken tenders, and two fried sides. Today we have three flavored wings: two bone-in, and one boneless.)

Customer: “What flavor are those wings?”

Me: *pointing to the sign and reciting the flavors* “I have buffalo and garlic parmesan in the bone-in wings, and sweet red chili in the boneless.”

Customer: “Well, I like that chili one, but I don’t like boneless wings. Can you just make the bone ones in that flavor?”

(I offer to take an order, which will take about twenty minutes.)

Customer: “No, I ain’t waiting that long. Just put the bones in the red chili ones.”

(Sometimes customers want their favorite sauce put over one that we’ve already made, so I offer to do this.)

Customer: “No, just take the bones out of those buffalos and put them in the chilis!”

(Another person who knew this customer came over and suggested they try the garlic parmesan. Crisis averted.)

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