I Do Work Here But Not Doing That
I work for my county in mental health. I do some work with the county social workers but not much as they are in a different department.
I get an email from a social worker saying something to the effect of:
Social Worker: “Hi. I hear you are the liaison for the local women’s shelter. Can I get [form]?”
I work with the infant early childhood program, and I have nothing to do with the program she is talking about.
Me: “Sorry, but I think you might have the wrong person.”
She immediately responds.
Social Worker: “No, I have the right person. I need this form immediately, so please send it.”
Me: “Sorry again, but I don’t know what form you’re talking about, and I don’t work with that program.”
Social Worker: “Look, I know you’re new, but you really need to learn the job quicker. Sometimes women need these resources immediately.”
I again apologize and say she has the wrong person as this is not the program I work with. I will also note that I am not new; I’ve been in my position for almost three years. She states that this is unacceptable and asks for my supervisor’s email.
Now, my supervisor is known around the office as the bulldog because she usually won’t let things go until she gets her way. She’s a total bada**. She always sticks up for her people, and she has been with the county for over a decade. So, I’m thinking this is going to be good.
I tell [Social Worker] my supervisor’s email and go down the hall to give my supervisor a heads-up. When I tell her [Social Worker]’s name, she rolls her eyes.
Supervisor: “She’s always like this. Get back to work and I’ll handle it.”
I head back to my office, and like forty-five minutes later, [Supervisor] walks in.
Supervisor: “[Social Worker] must have looked up my number because she called. She launched into a speech saying she would expect someone trained by their supervisor to be actually competent, and you should really at the very least know the forms. I very politely but precisely told her that she not only had the wrong person as you do not work with that program but that the person who is in that position does not exist as they have not been hired yet. She just went silent and then hung up. I knew the form she was looking for, though, so I went ahead and emailed her a copy.”