I work for a cleaning company that has a contract with a set of factories in my small town. As far as I know, it’s the only cleaning company in town. I’m hired to work weekend mornings, and I do so, enjoying my job for two years. It’s not necessarily fun work, but I get along with the people at the factory, except my boss.
She doesn’t take criticism. Period. And she never takes any blame when something goes wrong, so it’s a recipe for disaster.
Naturally, cleaning in a factory isn’t an appealing job, and it doesn’t pay well, so not many people apply for the job. Those that do are often scared away by my boss; as a result, anyone that stays is never reprimanded or fired since we have a shortage of employees.
That’s pretty normal in the business world, but about eight months ago we found ourselves at a serious shortage of employees, and I was “asked” to work weekday night shifts. It’s not something I was comfortable doing, but I was assured it was a short-term thing until they hired more people.
Lo and behold, six people got jobs over the next few months, and they either quit or skipped most of their shifts without reprimand. At this time, my boss did the incredibly idiotic thing of dumping all of the hours the new employees were supposed to take onto one person.
So, that person quit because they were flooded with more hours than they could handle. Then, my boss just took all those hours and handed them to the next person. You can see where this is going.
Eventually it got to me, and I was already working shifts I didn’t sign up for. Now, I was being bombarded with hours I couldn’t handle. At the same time, the company was now down to a handful of people. I overheard my boss talking, saying that if we lost any more people, she wasn’t sure the company would be able to do its job. If not, it would lose its contract, effectively killing the company.
And her response? “I have no idea how this could be happening!”