Ironically, She’s Applying For A Customer Service Position

, , | Right | October 3, 2008

(I work in an employment office where we help people with their resumes. We often send and receive resumes as needed.)

Caller: “Hi, my name is [Caller]. Can you get my resume faxed for me?”

Me: “Where would you like it faxed?”

Caller: “It’s in Drayton Valley, Alberta.”

Me: “Okay, so where in Drayton Valley would you like it sent?”

Caller: “No, no, I need it sent to me HERE. It’s IN Drayton Valley. Someone there has it.”

Me: “Who has it there?”

Caller: “I dunno! Pam… something! She wrote it for me, and I need it! Phone Drayton Valley and get it for me!”

Me: “Miss, Drayton Valley is a TOWN in Alberta. I need the name and number of whatever business or person in that town that has your resume before I can have it sent here for you.”

Caller: “I know that! Just phone around there! It’s a small town; someone will have it!”

Me: “I can’t exactly go phoning random companies in a town asking if they have your resume.”

Caller: “Well, it’s a small town like here! Someone will have it! Call someone named Pam… something.”

Me: “Okay, look. I either need a company or person’s name and their phone number to contact them to ask for it, or I can’t get your resume.”

Caller: “Ugh! But I left my papers at home! Can’t you just phone around?”

Me: “No, sorry.”

Caller: “FINE. I’ll have to FIND my papers MYSELF with the number. You’re supposed to be able to get my resume FOR me.”

Me: “Only if I know who to talk to…”

Caller: “Whatever!” *click*

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Existential Dilemmas

, , | Right | September 8, 2008

Me: “Hi, Ms. [Boss]’s office.”

Caller: “Hi, is Ms. [Boss] in today?”

Me: “No, sorry. She’s on vacation. Can I take a message?”

Caller: “Yes. Wait… are you an answering machine?”

Me: “Uh… no, ma’am.”

Caller: “Are you sure?!”

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Vague & Vaguerer

, , , | Right | September 3, 2008

Me: “Good morning, [Homes Office].”

Customer: *with really thick accent* “How much is house?”

Me: “Which home is that? Would you like to speak with a Realtor?”

Customer: “No, how much is house? House?”

Me: “Sir, I’m sorry, but I cannot tell you that without an address–and in any case, you need to speak with a Realtor.”

Customer: “House! How much is house?!”

Me: “More than a couch, less than a rocket ship. Have a nice day!”

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Liar Liar On The Telephone (Wire)

, , | Right | June 9, 2008

Me: “Hello, [company name], how may I help you?”

Caller: “Yes, I would like to speak to [company president’s first name].”

Me: “May I ask who is calling?”

Caller: “This is Joe. He is expecting my call.”

Me: “… and you are with?”

Caller: “Just put me through, he knows me and is expecting me to call.”

Me: “I am sorry, sir, but my instructions are to find out who is calling and what company they are with before transferring the call.”

Caller: “Look, I am his brother and you better put me through right now!”

Me: “Oh really? Well, I am his sister and I know for a fact that we don’t have a brother.”

Caller: *click*

(Salesmen will say anything to get through. And yes, I am the CEO’s sister.)

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Laziness Is The Father Of Repetition

, , | Right | May 22, 2008

Me: “Hello, this is [Office].”

Caller: “Is this [Different Company]?”

Me: “No, I’m sorry. You have the wrong number.”

Caller: “Oh, sorry.”

Me: “It’s okay… goodbye.”

(They hang up, but seconds later, the phone rings.)

Me: “Hello, this is [Office].”

Caller: “Is this [Different Company]?”

Me: “No, you’ve dialed the wrong number again.”

Caller: “Oh, sorry.”

(They hang up… and the phone rings again.)

Me: “If you keep hitting redial, you’ll just keep getting the same wrong number.”

Caller: “How did you… Oh!” *hangs up*

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