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Unable To See Shades Of Grey

| USA | Crazy Requests, Extra Stupid, Popular

(I’ve been a digital designer for quite a while now and surprisingly have little to no issue with customers. This particular customer had been extremely pleasant up until I was finalizing their product.)

Me: “All right, so, here’s the finished product! As soon as payment is sent, I can—”

Customer: “No. No, no, no!”

Me: “Is something wrong?”

Customer: “The grey! The grey is way too grey! It was fine before. What did you do?!”

Me: “Sir, I can assure you that between coloring the lines and now, I have not changed the colors.”

Customer: “You made the grey much too grey! Fix it!”

(I work for around 30 minutes using various saturation and colors to make it less “grey” for the customer. I eventually got frustrated and accidentally sent them the first image I had shown them on accident.)

Me: *realizing what I have done* “Oh, pardon me, sir, I think I sent you—”

Customer: “Yes! Perfect! This is what I wanted! Was that so hard?!”

Me: “Yes… Of course, sir.”

(He sent the payment and was perfectly happy with his “altered” product!)

Memories Of Happier Christmases

| USA | Holidays, Theme Of The Month

Me: *answering the phone* “Happy Holidays. Thank you for calling [Company]. How can I help you?”

Caller: “How many times a day do you have to say that? Do you have a script or something in front of you?”

Me: “No, no script.”

Caller: “So you just have that memorized?”

Me: “Yep.”

Caller: “Wow!”

Parental Control Versus Gun Control

| USA | Bizarre

(I work in the corporate office for one of the largest firearms manufacturers in the US. I overhear this from one of our service technicians, and to this day I really wish I had heard the customer’s end of this call:)

Tech: “Sir, you need to put your mother on the phone, please.”

Tech: “I know you’re frustrated, but this gun is registered to your mother, and we can’t work on it unless we talk to her.”

Tech: “Are you even old enough to own a firearm, sir?”

(Pause.)

Tech: “Please stop crying, sir…”