Wanted Insulin, Not Insurin’
(I work for a home inspection company. The phone rings and I answer, expecting to speak with someone asking to schedule a home inspection.)
Me: “Hi. This is [My Name] with [Company] Inspection Service; how can I help you?”
Customer: “Hi. I live up north and my insurance company told me to call.”
Me: “Okay, sir, how can I help you?”
Customer: “Well, I have diabetes.”
Me: “I’m sorry? What can I help you with?”
Customer: “They told me to call you to get my medication.”
Me: “Um… We are a home inspection company.”
Customer: “So, you can’t give me my meds so I don’t die?”
Me: “I’m afraid not… You have the wrong company.”
Customer: “Isn’t your number [number]?”
Me: “Uh, no, not one digit was the same. I’m so sorry.”
Customer: “So, I’m going to die?”
Me: “I bet if you call that number you won’t.”
Customer: “Okay, thanks… Bye.”