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Actually Looking Forward To Monday

| Idyllwild, CA, USA | Extra Stupid, Holidays, Popular

Caller: “Hello. I’m trying to plan for the upcoming holidays and I don’t have a calendar. I need to know what day of the week Easter Sunday is on this year.”

Me: *thinking she was looking for the date* “It’s on April 8th.”

Caller: “I know the DATE, but what day of the WEEK is it?”

Me: “What day of the week is Easter SUNDAY?”

Caller: “Yes.”

Me: “Is that a trick question, ma’am?”

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Impossibly Free

| Canada | Crazy Requests

Caller: “I want to speak to your manager as soon as possible!! It’s very important!”

Me: “I’ll have him call you as soon as he’s free, ma’am.”

Caller: “No! I said I want him to call me as soon as POSSIBLE, not when he’s free!”

Me: “Ma’am, that IS as soon as possible.”

(The caller hung up on me. I guess it wasn’t soon enough!)

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Goes Against My Code

| RI, USA | Crazy Requests, Popular, Technology

(I write code for very high end automation systems. This is a drawn out process that has me sitting on my laptop in a customer’s space for long periods of time.)

Customer: “So, did you go to school for this?”

Me: “Yes, I did, but it is very specialized training.”

Customer: “Oh, so, you must be very good with computers.”

Me: “I am, yes.”

(It’s at this point I know what is coming and it has happened on a few occasions.)

Customer: “My computer there is running very slow. I have fast Internet; do you know why it could be slow?”

Me: *looking at older laptop* “I’m not sure. It could be a virus, some malware, there are a bunch of things it could be.”

Customer: “Oh. Could you fix it?”

Me: “I could, yes, but it’s not within the scope of the job. I’m here to do this.”

Customer: *now frustrated* “Well, I figured while you were just sitting there you could push a button and fix my computer…”