icon_technology

Failed A Number Of Times

| Whitehorse, YT, Canada | Extra Stupid, Popular, Technology

(My office phone number is the inverse of a shelter, so we get wrong numbers all the time.)

Me: “Good afternoon, [Office]. How may I help you?”

Client: “Hi, I need to talk to [Shelter Manager].”

Me: “I’m sorry, you have the wrong number. Their number is 1122. Ours is 2211.”

Client: “Is it? Oh, I’m sorry. Thank you!” *hangs up*

(The phone rings 10 seconds later.)

Me: “Good afternoon, [Office]. How may I help you?”

Client: “Hi, I need to talk to [Shelter Manager].”

Me: “Hi again! I’m sorry, but you still have the wrong number. Their number is 1122.”

Client: “What? Oh, geez, I called 2211 again! Sorry!” *hangs up*

(The phone rings 10 seconds later.)

Me: “Good afternoon, [Office]. How may I help you?”

Client: “Not you again!”

Me: “Yup, me again.”

Client: “Sorry, SORRY!” *hangs up*

(The phone rings 10 seconds later.)

Me: *skipping my normal intro* “Hi, let me guess, still trying for [Shelter Manager] at 1122?”

Client: “SON OF A—” *click*

(The phone rings 10 seconds later.)

Me: “Hi again!”

Client: *loud string of expletives followed by a phone slam*

(The phone rings 10 seconds later.)

Me: “Hi once again!”

Client: *loud ARGH followed by a few seconds of silence* “Can you… please… repeat that number to me… PLEASE?”

Me: “Sure, it’s 1122!”

Client: “Thank you… I am so… SO sorry.” *hangs up*

(I think they got it that time!)

icon_petsanimals

Trauma-Free Cleaning

| UT, USA | Bad Behavior, Pets & Animals, Popular

(I work in an office that handles cleaning and we generally get snobby younger ladies as clients that just like to complain. I answer the phone:)

Me: “[Company], how can I help you?”

Customer: “Your lady traumatized my dog. I want a refund!”

Me: “I’m very sorry. What did you say?”

Customer: “Your cleaning gal traumatized my dog and has made her suffer all day. I want my money back!”

Me: *at this point I’m concerned about the dog since it is a newer girl I don’t know* “I’m sorry, but I need to ask what she was doing to traumatize your dog. Did she hurt it? Should I make a report?”

Customer: “No. She dropped my precious baby-dog’s toy in the toilet after she cleaned it, and my poor baby was in the bathroom crying to get it back. She is traumatized!”

Me: “I’m sorry, ma’am, are you sure that the dog didn’t put it in the toilet itself while trying to get a drink?”

Customer: “She is a PRIZED POMERANIAN! She wouldn’t ever dream of drinking out of the toilet! Now, I demand my refund! I have to make her an appointment with the therapist!”

Me: “No, ma’am. I cannot issue a refund because your dog dropped its toy in the toilet. However if the cleaning was unacceptable, I can come out and—”

Customer: “No, the cleaning was fine. I demand my refund within 24 hours, and I will be calling the Better Business Bureau about your ‘business’!” *click*

(My boss laughed for a solid five minutes before she could even say anything.)

icon_telephonescalls

Taking Account Of The Name And Number

| Austria | Bizarre

(I work at the accountancy department in an office. The telephone rings.)

Me: “[Company], [My Name]. Good morning.”

Caller: “Hello, Mrs. [My Name]. We had a talk yesterday.”

Me: “Okay, I do not remember our conversation. What was it about?”

Caller: “I called you yesterday and we talked about the confirmation.”

Me: *absolutely not remembering said conversation* “Okay, ma’am, I do not really know which kind of confirmation you are talking about. Are you sure you were talking to me yesterday?”

Caller: “I’m absolutely sure. Your name is [My Name], right?”

Me: “That’s right, but I cannot remember a conversation about any kind of confirmation.”

Caller: *getting slightly impatient* “We were talking about my husband’s proof of citizenship.”

Me: *completely confused since this is absolutely no part of my job as an accountant* “Are you sure you didn’t talk to somebody in the human resources department?”

Caller: “No, I’m sure I talked to you, Miss [My Name]. You are Miss [My Name] who works at the local city council, right?”

Me: “Oh, the name is right, but you are currently talking to [My Name], finances and accounting, [Company].”

Caller: “Oh, are you sure?”

Me: “Yes, I’m absolutely sure. You may have dialed the wrong number.”

Caller: “But a nice lady put me through to you!”

Me: “I assume you said you wanted to be put through to Miss [My Name], so our receptionist put you through to me since this is my name.”

Caller: “Okay, I’m sorry for the inconvenience. Bye.”

Me: “It’s no problem, ma’am. Bye.”

(I looked up the phone number of the city council and it is completely different from my company’s phone number. I have no clue how this happened.)

Page 1/2212345...Last