They Deserve To Be Locked Up In A Cell

, , , | Right | January 31, 2018

(A mobile customer calls in to check if her bill is due.)

Me: “I can definitely check to see if your mobile bill is due. I’ll just need the cell phone number, please.”

Customer: *gives me the number*

Me: “Okay, I searched that number and it’s not bringing up any results. Is this for your mobile account?”

Customer: “That’s the correct number. I only have one number.”

Me: “So, the number is [number]?”

Customer: “Yes!”

Me: “I’m sorry, but it doesn’t appear that this number is with our cellular services.”

Customer: “Well, no, it wouldn’t be. It’s my home number. My cell number is [other number].”

Shocked That Things Cost Money

, , , , | Right | January 30, 2018

(I work for a cell phone company. A customer calls in about her bill.)

Customer: “I already paid my first month when I activated.”

Me: “According to my records, you only paid the activation fee.”

Customer: “Yes, that is the first month’s bill.”

Me: “No, the activation fee is separate.”

Customer: “No.”

Me: “Yes. Your activation fee is to activate the phone for services.”

Customer: “You mean to tell me… I have to pay to activate the phone and pay to use it for the first month?”

Me: “That is correct.”

(The customer then started laughing hysterically and hung up.)

Not Taking Account Of Their Stupidity

, , , | Right | January 29, 2018

(I work for a cell phone company. A customer calls in requesting his account number to transfer to another company.)

Customer: “I’m calling to get my account number.”

Me: “Sure! Your account number is [number].”

Customer: “No, it’s not.”

Me: “Sir, it shows me the account number right here. This is your account number.”

Customer: “No, it’s not. I know my account number.”

Me: “If you don’t mind me asking, if you know your account number, why did you call to ask me what it was?”

Customer: “Uh…” *hangs up*

Unfiltered Story #104382

, | Unfiltered | January 28, 2018

( I have worked for this company for a full summer as a way to make money to help pay for University. One of the Bosses is an almost 70 year old man that does as much work as he can at his age and is very easy to get along with, however the other is just a boss and someone that likes to do things her way without thinking of others. On this particular day I have been send mowing, which I have done since I was 12 with my family and absolutely hate. My coworker and i are at a residence and just as we are finishing up I get a call)

Female Boss: Hello, are you still at [First Property]?

Me: Yes, we were just about to finish up actually and take off, why what’s up?

Female Boss: I just got a call wondering if we would be able to go mow a lawn for the first time this year. I’ll send you the directions.

(It was already June which meant that the grass had been growing for approximately 6 weeks, causing it to be very long. As my co-worker and I come to the property, we notice that the grass is out of control. Luckily we have a very good ride on mower called a Z-trak, and a heavy duty whipper snipper, but still it will take awhile to do. After we finish mowing we have to rake, which takes as long as the mowing itself. Once we are finished we load up the machines, but before we can leave the woman who owns the house runs out.)

Home Owner: Thank you so much for this, my husband is a fisherman and I usually have to mow the whole lawn myself with just a push mower but it was broken and we just got it fixed. Without you guys it would have taken me days to mow this.

Co-worker: It was not a problem, it’s our job!

Home Owner: Well I appreciate it, here take this.

(She hands us both a bottle of water and $5 as a tip. We refuse but she insists. Even though i hate mowing it is people like her that make it bearable, and thanks to her $5 I was able to buy an energy drink which always makes my day easier!)

Has Mixed Feelings About HR

, , , , , , , | Working | January 22, 2018

(I am of mixed race — my mom is black and my dad is white — but I have predominantly Caucasian features. I get called into HR after a verbal fight I had with another mixed coworker. She is accusing me of being racist towards her. I have a generic first and last name, so unless I choose to disclose my parentage, I can easily pass for white.)

Human Resources: “Hello, [My Name]. Thanks for coming. This is a safe space to share our feelings in, so no one feels attacked here.”

(My coworker sniffles and glares at me as I sit down.)

Me: “Okay.”

Human Resources: “So, let’s discuss what happened on Thursday, and how we can move forward. [Coworker] feels like you’re singling her out for being mixed and are purposely giving her easy work and putting her down in front of the boss due to her race.”

Me: “Now—”

Coworker: “I just feel so unsafe at work.”

Human Resources: “Don’t worry, [Coworker]; we are here to change that.”

Me: “Can I say something?”

Coworker: “You’ve said enough. It’s clear how you feel about black people.”

Human Resources: “Now, now, let’s stay calm. It’s a safe space. Now, [My Name], since is the first altercation, you won’t be fired.” *Yes, this is literally how she started the conversation* “But—”

Me: “Uh, excuse me? Aren’t you going to ask my side of the story?”

Human Resources: “Uh, well, sure, but—”

Me: “I hope you aren’t just taking her side because she’s more black than I am.”

Coworker: “YOU HAVE NO IDEA HOW HARD IT IS BEING MIXED!”

Me: “NEWSFLASH! I’m mixed, too!”

Coworker: “What?”

Me: “I look white, but my mom is black. So, let’s go back you accusing me of being racist towards you for being mixed. Now that it’s clear I’m mixed, too, please explain to me how I’ve been demeaning to you because of your lineage. I’m sure my parents want to know where they went wrong with me.”

Coworker: *rushed* “Maybe I overreacted.”

Human Resources: “Okay, due to this turn of events, maybe we can settle it.”

Me: “Yeah, thanks to you finding out I’m mixed, all of a sudden I’m not the bad guy, huh? What if I hadn’t been mixed? You weren’t even going to hear my side of the story! You would’ve just taken her at her word, and I might’ve been out of that supervisor promotion I applied for. You could’ve ruined my future at this company all because I ‘look white.’”

(I stormed out of the office and found the nearest office with the words supervisor on it. I was led to the supervisor of the HR rep, and he listened to me rant for at least an hour before, calmly, helping me find a solution. Neither the HR rep or my coworker were fired, but the HR rep was unofficially demoted and my coworker was moved to a different floor. I haven’t had any trouble since, and although I got passed over for supervisor, my current boss practically told me I have her position when she goes on maternity leave. After this altercation, my mom half-jokingly told me to leave a picture of all of us on my desk in case of future misunderstandings of my race.)

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