Grocery Grossly Out Of Order

, , , | Right | May 27, 2021

I’m working in the electronics department. I have a small line of two or three people. As I am ringing out the first customer, I notice a man with a full cart of groceries walking up to the other register behind me. We are only supposed to ring up electronics items in this department, although we can bend this rule for people with just a couple of items if they are polite.

After I have finished helping the first and second customers and started ringing up a third…

Customer: *Angrily* “Hey, aren’t you going to help me?

Me: “I’m sorry, sir, I didn’t see you there. Did you have a question?”

Customer: “I’ve been waiting here for you to ring me up!

Me: “I’m so sorry, but as you can see, I’m ringing up electronics purchases on this side. If you take your groceries up to the main registers, I’m sure someone would be happy to ring you up!

Customer: “F*** you! I’ve been waiting here for ten minutes; you’re gonna ring me up right here!”

Me: “Sir, only this register is open right now, and in any case, I’m not allowed to ring up products that aren’t from electronics.”

Customer: “F*** that! The lines are way too long! You should have been f****** paying attention so you could ring me up here!”

The other customers are getting uncomfortable as I continue to ring them up as if nothing out of the ordinary is happening.

Me: “I’m sorry, sir. As I said, I only have the one till open and I didn’t see you there. And even if I had, I couldn’t ring you out for groceries here, anyway.

Customer: “F*** you, you f****** b****! I’m gonna find a f****** manager and get your a** fired!

At this, he leaves angrily, knocking down a stack of returns on the counter.

Customer At Till: “Does that happen a lot?

Me: “Every day. That will be $67.46, please.”

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This Spring Chicken Is Just Too Tender

, , , , , | Working | May 12, 2021

The restaurant I work at received a new hire who isn’t the sharpest crayon in the box. He is polite and shows the drive to help, but he can’t follow basic sanitary or cooking procedures that were recently explained to him. I am left to train him by myself one night. I’m trying to be as patient as I can, since many new hires don’t catch on as fast as others. The following events all occur within a fifteen-minute span.

Me: “Hey, [Coworker], could you make me a run of tenders?”

Coworker: “No problem!”

Me: “Stop! Put your gloves on! Use the tongs!”

Our restaurant’s chicken tenders are breaded in-house. He was about to stick his bare hands into the raw chicken even though I lectured him on why that’s a terrible idea an hour ago. He comes back to the cooking table after getting the tenders in the deep fryer.

Me: “Just want to make sure: how many tenders did you drop?”

A “run” usually means ten.

Coworker: “I didn’t count. I just made everything that was in the pan. There were like twelve of them. Where can I get another pan of chicken to replace it?”

Me: “Good job! The tenders are in the cooler, in the far left corner.”

I pointed at the cooler door and motioned to him where the raw chicken was. He thanked me and then went into the freezer. I decided to let him figure it out on his own since orders were starting to come in. When the timer on the chicken went off, I moved to pull out the twelve tenders [Coworker] had made. There were six.

He came out of the freezer telling me he could only find frozen chicken. I reminded him I’d said the cooler and he entered the correct door this time, coming out with a new pan of chicken. Although I didn’t notice until later, he didn’t replace the pans properly and just set the new one — with the lid off — inside the old one.

He then asked if he could help me cook something. I asked him to take care of an order that had two of the same burger (and to get some gloves on). They were among the simplest to make and he had a cheat sheet in front of him. The first sandwich was made correctly with no input from me. When he was making the second one, I had to stop him from putting on extra ingredients that weren’t on the burger.

After getting the orders taken care of, I asked him to get me another batch of tenders to make up for the smaller than expected first batch. He gave his affirmation… and then went into the freezer to find another pan of chicken.

He was finally let go a week and a half later, after showing no improvements and openly admitting he didn’t care enough to memorize anything.

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Nothing Like Sports To Bring Us Together

, , , , , , | Working | March 29, 2021

I am at the window of a well-known fast food chicken restaurant that is closed on Sundays. As it is currently in the negatives temperature-wise, I’m wearing a scarf and a knit hat. Both my scarf and hat are the green and gold colors of a professional football team that happens to be rivals of the favorite purple and gold team that most people in my area root for.

[Cashier #1] opens the window.

Cashier #1: “Your total will be—”

He then stops, stares at me, scowls, and slams the window shut. I sit there, confused, for a few moments, trying to figure out what happened, when the window opens again.

Cashier #2: “Hi, what are you still waiting for?”

Me: “Everything. The guy started to take my payment and then, for some reason, stopped and slammed the window shut.”

[Cashier #2] looked confused but took my payment and said she’d grab a manager while I waited for my food.

After a few moments, the manager came with my food and an apology. Turns out the cashier was a HUGE fan of the team most people in the area support, and the team I support had beat them in a playoff game the night before, knocking his team out of Superbowl contention. Seeing my hat and scarf, he refused to wait on me.

The manager apologized and gave me a free cookie and shake for my troubles. I’ve been back through that drive-thru several times and haven’t seen that cashier since.

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Unfortunately, The Penny Dropped, Part 2

, , , , , , | Working | December 11, 2020

In Canada, we’ve discontinued the use of pennies in our monetary system. I am in Grand Forks, North Dakota with my family, and we stop at a store to buy snacks for the road trip back home. My total is $4.99, and I pay with a $5 bill. The woman at cash tries to give me a penny, and I decline.

Me: “I’m from Canada, and we don’t use pennies. Just keep it. Sorry!”

Apparently, this is the wrong thing to say.

Cashier: *Getting mad* “You Canadians think that you’re better than Americans for not using pennies! It’s very rude to not accept the penny!”

I just went, “Uh-huh,” and ran.

Related:
Unfortunately, The Penny Dropped

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A Directionless Conversation, Part 4

, , , , , | Right | November 8, 2020

The store I work in changed locations a few years back so we occasionally get calls asking where we are located now.

Me: “Thanks for calling [Store]; this is [My Name].”

Caller: “Where are you guys located?”

Me: “We are now located in [Mall] off the intersections of [Street #1] and [Street #2].”

Caller: “Okay, so should I go right or left?”

Me: *Pause* “We are on the west side of the intersection in the mall.”

Caller: “So should I turn right or left?”

Me: “Well, are you driving north or south on [Street #1]?”

Caller: “I don’t know. Just tell me right or left!”

Me: “Yes, I just need to know if you are northbound or southbound.”

Caller: “It’s a simple question; should I turn right or left!”

Me: “Left!” *Hangs up*

Related:
A Directionless Conversation, Part 3
A Directionless Conversation, Part 2
A Directionless Conversation

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