Unfiltered Story #115209

, , | Unfiltered | June 24, 2018

I work at Cell Phone store where I am responsible for selling phones, accessories, and data plans. I deal with rude customers almost every single day but I enjoy my job. I had two encounters with this customer. 1st encounter is a long story so I will stick with the shorter 2nd encounter.

Me: Hello Welcome back to (Cell Phone Store) please give me one second. (Had a customer in front of me.)

(After I finished activating the other customers phone I called Angry customer over)

Me: What can I help you with today?

Angry Customer: Listen man… You sold me a faulty product!

Me: How so?

Angry Customer:This phone doesn’t find my WiFi!

Me: Let me see your phone please. (He gives me the phone) and sure enough his phone found the stores WiFi.

Me: Um sir, Your phone is connected to my stores WiFi so the only thing I can think of is that maybe you will have to call your internet service provider for your home, and tell them that you are unable to connect to your WiFi.

Angry Customer: No No No!!! I am paying for a service that I am not getting, and if I don’t get that service then I should take my business somewhere else.

Me: Sir… We don’t offer WiFi service. We offer cellphone service.

Angry Customer: Listen I don’t think you understand me… (In a demeaning, racist way he says) I. AM. PAAAAYING. FOR. A. SERVICIO ( Spanish for service) AND. I. AM. NOT. GET. TING. THAT. SERVICIO!

Me: Sir you don’t have to talk to me like that, English was my first language. (I was really annoyed at this point and other customers standing around could tell.)

Me: Like I said call your internet service provider they should help you with your issue at your home.

Angry Customer: You see? You are not understanding me… I have WiFi at home but when I’m at that road (Points to the major road our store is located by and starts yelling) I DON’T HAVE WIFI!!

Me: Sir! WiFi is only for a home and or business. It isn’t a cellphone service!

Cool Customer: Yea dude WiFi only works when you’re at home, so you need to chill out.

Angry Customer: (He stupidly scratches his neck and gets close to my counter and says) Give me my damn phone back ya’ll are S***

Me: (I give him his phone back)

Angry Customer: I give you guys one more month to fix this s#**. (Angrily storms toward the door)

Me: Drive safely.

Cool Customer: (walks up to my counter) Bro I don’t know how you do it. You have so much patience.

Me: Thanks it’s part of my job description (jokingly)

Cool Customer: You should be a Coroner, you don’t have to deal with a lot of people.

Me: Not the live ones you mean.

We both laughed it off.

A Spoon-Fed Fork Pun

, , , , , , | Working | June 20, 2018

After a busy day, we spent a long night washing dishes, and we were all exhausted after working all day. One of the servers came to ask us if we had any clean forks so that they could finish placing silverware, but didn’t know that one of the other servers had just picked up all we had left.

Without thinking, I said, “Sorry, we’re fresh out of forks to give.”

My manager overheard, and started laughing.

Dialing Security Is Very Real, Though

, , , , , , | Right | June 17, 2018

(I work in a store that has cell phones on display. The cell phones are connected to wires to prevent people from taking them. On top of that, most of the phones on display are fake and have no use. I’m working today when a particularly suspicious teenager walks in the store.)

Me: “Hello there. How may I help you?”

Teenager: “Oh, I’m fine. Just browsing.”

Me: “Okay, let me know if there is anything I can do for you.”

(For a little while, he just walks around, and then finally stops by a phone. He messes around with the phone and then pulls on it, thinking that no one will notice him. The wire stops him from pulling it away, but for some reason, he doesn’t realize this and keeps pulling.)

Me: “Um, excuse me, but what are you trying to do?”

Teenager: *while still pulling on the fake phone* “Oh, nothing, don’t mind me.”

Me: “You can let go of the phone now. It’s fake, anyway, and it’s attached to a wire so you can’t pull it away.”

Teenager: *looks down and realizes his mistakes* “Ha, um, yeah, I knew that. That’s why I was tugging on it, ‘cause I knew it was fake, ya know?”

(He left extremely embarrassed.)

All These Coupons Have Left Their Mark

, , , , | Right | June 13, 2018

(Our store has a credit card, and you get a coupon when you open one with us. It works on anything, but only for one day. A lady comes up to me with UGGs — almost always excluded from coupons — and this happens:)

Customer: “I’d like to buy these with my coupon, but if I need to return them, how can I get my coupon back?”

Me: “Well, none of the coupons we have available today work on UGGs, but if you’re referring to our rewards discounts, those are treated like cash for your card and would be refunded.”

Customer: “No, I have a coupon; it’ll work on anything, even makeup!”

Me: “I mean, if you show me your coupon I can try, but no promises.”

Customer: “It’ll work. I got it for opening up an account and never used it.”

(Sure enough, it is the old coupon for opening the account, so I give in and try.)

Me: “Okay, since this is for opening an account, it should work; I’ll try it and see.”

Customer: “It does work; I used it on another pair of UGGs before.”

Me: *pause* “I’m sorry?”

Customer: *catching her slip up* “Oh! I mean they sent me two… but, uh, if I return these, how will I get my discount back?

Me: “I can make a note on the receipt that if that’s the case that you’re to get the discount for that day, instead, since this is all you’re buying today, but I’ll still have to mark the coupon for use.”

Customer: “What? I don’t want them then, if you’re going to mark the coupon.”

Me: “I’m sorry?”

Customer: “No one’s ever marked it before.”

Me: *I stare at her as she now admits to using it before* “Well, they’re supposed to.”

Customer: “But they don’t, so you are?”

Me: “Well, yeah. I have to.”

Customer: *in a huff, grabbing the coupon from my hands* “Then I’m just going to come in another day!”

(Of course, the next day, when I wasn’t working, the shoes were sold.)

I Got 42 Problems And You’re One

, , , , , , | Related | June 11, 2018

(It’s well known that when someone, usually my wife, asks, “Random question,” my immediate response, without hesitation, is, “42.” Usually, she responds with an eyeroll. This morning as I am making breakfast, a random thought hits me…)

Me: “Random question.”

Eight-Year-Old Son: “SIXTY-FOUR!” *he is a fan of the Beatles… so it’s an easy mistake to make*

Me: “No… the answer to everything is 42. Anyway, I had a random question.”

Eight-Year-Old Son: “FORTY-TWO!”

Me: “No… a random question for your mother.”

(My wife, a Spanish teacher, gets that glint in her eyes as it’s FINALLY her turn… but her mouth is full.)

Me: “I know… cuarenta y dos, but seriously, I just had a question.”

Wife: *immediately grabs her plate and walks into the bedroom closing the door*

Me: “But didn’t you want to hear the question?!”

(For those still curious, my random question was this… “Do helium tanks get heavier, or lighter as more helium is used out of them?”)

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