Their Common Sense Expires Months Ago

, , , | Right | June 7, 2017

(My office focuses on wholesale business. We deal with stores across the US that sell the products we manufacture. This phone call is from a small business that sells a few of our products. My coworker takes the call.)

Store: “I need to update my credit card information.”

Coworker: “Ok, let me pull up your information.” *pulls up info* “I see we have a card on file that ends in [numbers].”

Store: “No, no, no, that’s the old card. I need to give you the new number. I can’t believe you didn’t call and tell me my card was out of date!”

Coworker: “I’m terribly sorry no one contacted you, but I can go ahead and get the new card on file now.”

Store: *gives updated credit card information*

Coworker: “Okay, I’ve got that on file now, but I don’t see a pending order.”

Store: “I don’t have a pending order because you didn’t have my updated credit card information.”

Coworker: “Oh, I see. Can I place the order for you now, since we’ve got the new card on file?”

Store: “NO, I DON’T WANT TO PLACE AN ORDER. I JUST WANTED TO UPDATE MY CREDIT CARD!”

Coworker: “Ok, well, we’ve got it now, so it will charge when you place your next order.”

Store: “I can’t believe you didn’t tell me it was expired.”

Coworker: “If you don’t have a pending order that’s held up by an expired card, then we don’t know that the card is expired.”

Store: “So you have to wait until the order is held up?”

Coworker: “Well, yes, because we have thousands of customers. We can’t monitor every single credit card to see when it’s about to expire.”

Store: “But you sent me an email saying it was out of date.”

Coworker: “….but I thought we hadn’t contacted you…”

Store: “It’s an old email from months ago. It says you can’t process my order until I update my credit card.”

Coworker: “Well, you must have updated it back then, because you don’t have any pending orders, nor any cancelled or on-hold orders.”

Store: “Then why did you send me this email?”

Coworker: “You said it was from months ago? You may have had a pending order months ago, but I can see that all of your placed orders have been processed. We aren’t currently holding anything for you.”

Store: “This email IS from months ago. I updated my card months ago as well. I’m just now reading the email!”

Coworker: “Okay, well, the new card information you just gave me was different from what was on file. So, has your credit card information changed since the last time you updated it?”

Store: “YES!”

Coworker: “So do you need to place an order?”

Store: “NO! NO, I DON’T!!!”

Coworker: “I’m not sure why you’re angry, then?”

Store: “YOU SHOULD HAVE TOLD ME!” *click*

Me: “So she’s mad at us for not being mind readers?”

Coworker: “I guess…?”

Their Demands Are Making Waves

, , , | Right | June 5, 2017

(I work part-time in the summer season as a lifeguard at a public beach. The waves have been a bit choppier than normal, so I am watching pretty carefully from the chair for anyone that might need help. A lady comes stomping up to me, dripping wet, and I brace myself for a demand to ‘turn down the waves.’)

Woman: “I lost my earring!”

Me: “…I’m sorry to hear that?”

(The woman just stares at me for a second.)

Woman: “Well?”

Me: “I’m very sorry to hear that?”

Woman: *grunts* “Go find it!”

(I stare at her, then down at the beach. She has a tiny little stud in one ear. The chances of me finding the matching stud if it was laying out on the sand would be bad; add in the waves, and it is effectively zero.)

Me: “I’m sorry; I have to stay on duty to keep an eye out for anyone who might be in danger.”

(That is literally the line they gave us in training for when someone invites you to play volleyball or have a drink with them. The lady stared at me, wide-eyed, before she started making a noise like a steaming teapot. Her shrieky whistle rose up to a full scream, and she just stood there, screaming at me for moment, before she spun around and stomped away, still screaming. I found out from a friend that works in a food stand nearby that she came up to the stand to try to file a complaint against me.)

Unfiltered Story #89007

, , | Unfiltered | June 3, 2017

(It was exactly closing time, 20 minutes after the last movie started, and my manager was closing down my register out in the ticket booth. A man walks up and asks to get two tickets to [movie]*

Manager: I’m sorry, sir, but we’re closed.

Customer: What?! Are you kidding me? We just drove 30 minutes to see this movie and you can’t let us in?

Manager: No, I’m sorry, our computers have already shut down. (not necessarily true, but we have closed the doors and concessions was in the process of shutting down also).

Customer: I can’t believe this! Let me speak to your manager right away!

Manager: I am the manager.

Customer: *pauses* Well, I hope you’re happy. *pacing back and forth by now while the other man that came with him is standing there, staring at him* We are never coming here again and I’ll call corporate tomorrow! *storms away*

You Should Be Anniver-Sorry

, , , , | Romantic | May 30, 2017

My boyfriend and I have been together for almost a year, and we are coming up on our first anniversary. We don’t know the real “official” date of our anniversary, so we decided a while ago for it to be July 13th. We also have just moved in together and are starting a new job, where we both got hired.

I don’t want to go crazy because I know we are stressed and busy, so I buy him a little present and a card, and slip it into his work-bag for him to find later. Fast forward a few hours, and he has found the card and present, and thanked me. I patiently wait.

And then, nothing. No special dinner. No card. Nada. I am bummed. I don’t say anything because I just don’t know what to say. About a month or so goes by and things are rough between us. I finally crack and yell at him about him totally ignoring our anniversary.

His excuse? He thought it was a different day. In July. BOTH dates have already passed by now. So not only did he awkwardly accept my gift on the “wrong” date, but he then didn’t even bother to do anything on the date he thought was correct!

I’m still annoyed, but we’re coming up on year two, so he better not forget this time and hopefully goes over the top to cover both anniversaries!

What A Yutzi

, , , , , | Right | May 30, 2017

(My mother and I are standing in line at a local deli. The man in front of us has a young son, maybe 6 years old, with him.)

Son: *pointing to the gefilte fish in the display cooler* “Daddy! What’s that?!”

Customer: “Oh, that. That’s just Jew Food. You don’t need that nasty Jew Food.”

My Mother: *gasps* “Excuse me! That’s a very bad example you are setting for your son, sir!”

Customer: *rolls his eyes* “Ooh, and I suppose you’re a Jew, aren’t you?”

My Mother: “No, I’m a Christian but I take offense to that because my Lord and Savior, Jesus Christ… he was Jewish.”

(The man turned bright red and left right away with his son. The cashier told us that the man was a regular and was always saying offensive and/or racist things. Now we are the regulars at this deli. We’ve never seen that guy in there again.)

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