Taxing Faxing, Part 2

, , , , | Right | August 26, 2009

Me: “We’ll need to put this on a credit card.”

Caller: “I don’t have a credit card.”

Me: “You can pay by check, if you’d like.”

Caller: “Can I fax you a check? I really need this to start right away.”

Me: “We can’t accept a faxed check, sorry.”

Caller: “Well, can I fax you cash then?”

 

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One Foot In The Grave, One Hand On The Printing Press

, , | Right | June 3, 2009

Me: *on the phone* “[Newspaper]. Can I help you?”

Caller: “Hi, is this the obituaries?”

Me: “Yes, ma’am, it is.”

Caller: “I need to place one.”

Me: “Okay, ma’am. You can send that to me via fax or email.”

Caller: “What do they typically say?”

Me: “They vary, but some good information is where the individual was born, when they passed away–”

Caller: “Oh, he’s not dead yet.”

Me: “I– I’m sorry?”

Caller: “He’s very sick, though. Should be any day.”

Me: “I’m sorry, ma’am, but we can’t run an obituary until the individual has died.”

Caller: *sighs heavily* “Well, that’s VERY inconvenient.” *hangs up*

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We Just Report The News

| Right | June 27, 2008

(Our newspaper always gets strange calls. After one story I wrote about first aid training at the Red Cross, I get the following call from a reader…)

Me: “Hello, [newspaper]. How may I help you?”

Reader: “Yeah, I’m here at the Red Cross.”

Me: “… okay?”

Reader: “They just told me the first aid class you wrote about is full.”

Me: “Oh, okay.”

Reader: *silence*

Me: “Sir? What’s the problem?”

Reader: “Well, I have a friend who really needs to get into this class, but they said it’s full!”

Me: “I’m so sorry, sir.”

Reader: “Well?”

Me: “I’m sorry?”

Reader: “Well, what are you going to do about it? Can’t you tell them to add a seat to the class?”

Me: “Umm, no, sir. I’m just a reporter. I can’t tell the Red Cross what to do. I’m sorry your friend can’t get in the class in time.”

Reader: “Well, what is he supposed to do? He needs the training now!”

Me: “Well, I believe the hospital teaches a first aid class.”

Reader: “They do? Can you call them for me?”

Me: “No, sir, I’m afraid I have a tight deadline today. I can’t take the time to look into that. Maybe you could call your friend and tell him?”

Reader: *sarcastically* “Yeah, whatever. Thanks for your help.”

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