Having A Taxi-ing Morning
My partner and I have been on holiday for two weeks, ending in a lovely country town. My partner is a wheelchair user, and we have been generally allowing ourselves extra travel time to make sure we make any buses or flights. This town has no rideshare services available, and our accommodation has no airport transfer bus available.
We check out from our hotel shortly after 4:00 am and request a taxi. Until this point in our trip, taxis and rideshares have been quick and efficient; our longest wait time has been fifteen minutes. Our flight is after 6:30 am, and the airport is twenty to twenty-five minutes away.
Reception says that they have made the request, but it hasn’t been accepted. They say that the taxi company (which has twenty-four-hour service) might be in shift changeover. After ten minutes, they assure us that the request has been accepted. They continue to tell us that the taxi company has accepted our request over the next thirty minutes.
It’s nearly 5:00 am. I crack and call the taxi company myself and put in another request. I am assured by the operator that a taxi should be with us within ten minutes, fifteen at most.
After another forty minutes or so, the taxi finally arrives. We throw our bags in, break down my partner’s chair, and get going. Check-in for the flight is meant to close in under twenty minutes. We are meant to be there now for assisted check-in.
As we’re driving, I’m already looking at the later flight in case we need to rebook. The taxi driver repeatedly mentions how busy they are in the mornings and how we need to plan better for our travel. My partner repeatedly tries — and fails — to redirect the conversation.
Ten minutes in, I can no longer bite my tongue.
Taxi Driver: “People need to plan better. I always say that people should allow thirty minutes for a taxi to make sure they get one. Otherwise, they miss flights.”
Me: “I agree. That’s why we had reception call for a taxi forty-five minutes before I called. And then no taxi came, so I called, more than half an hour before you got there.”
Taxi Driver: “Oh.”
We all sit in uncomfortable silence for a few minutes. The taxi driver starts driving faster — like, significantly faster.
Taxi Driver: “Don’t worry; we’ll make it before check-in. You—” *to me* “—run in and check in. You—” *to my partner* “—and I will sort the luggage. We’ll get there with plenty of time.”
We arrive at the airport at the check-in cutoff. I run into the terminal, clutching our IDs and paperwork. Fortunately, the airport is tiny, and the check-in desk is right by the door.
Me: *Gasping* “Hi! Please, can we check in? I’m so sorry we’re late. It’s okay if we missed it.”
Agent: “No problem! We can check you in! Did you get a taxi? They’re terrible. My sister missed her flight a few weeks ago because the taxi never showed up. Don’t stress. It’s quiet this morning; we don’t need to rush to get you both on board.”
Me: “You are a lifesaver.”
Lesson learned: next time I travel to that region, figure out absolutely any other way to get to the airport.


