Unfiltered Story #153720

, | | Unfiltered | June 3, 2019

(I work in a small cafe and we have a lot of regular customers – one afternoon I am manning the till when a man walks in)
Customer: Hi, my wife was here this morning and ordered 2 soy flat whites and they were wrong
Me: Sorry about that Sir, do you have a receipt?
Customer: I want a refund for my coffees
Me: I’m sorry Sir, I can’t do that without a recipt
Customer: Can I have free cakes?
Me: I’m sorry Sir I cannot give you free coffee or cake. If there was a problem with the coffees your wife should have brought them back this morning
Customer: But the coffees were wrong, I want free stuff
(At this point another employee had gone through the paper dockets we keep looking for his order)
Me: I am sorry Sir we have gone through our dockets and we do not have your order so without a receipt I cannot help you.
(He finally walks out annoyed, only to return on numerous occasions in the following weeks and months with the same story, clearly oblivious to the fact that I recognise him and will not give him free food)

Playing A Game Of Duck, Duck, RAGE

, , , | | Right | May 13, 2019

(I run sideshow games at an amusement park, and because of all the negative stereotypes of carnival games portrayed in movies and such, many people often wrongly believe that the games are rigged. One of the games uses a fishing rod to pick up a duck with a hook in it. Each duck has a different colour dot underneath it to identify the type of prize the player could win. The best prize is a stuffed bulldog and there are two ducks out of fifty that have the proper colour needed to win one.)

Customer: “How do I win one of those bulldogs there?”

Me: “You need to pay for a turn to play the game. Then, if you manage to pick up a duck with that rod that has a certain colour underneath it, you can choose that prize.”

Customer: “Pfft, probably rigged, anyway.”

(He then leaves for a few minutes and comes back when I’m serving two other customers who are playing the game.)

Customer: “Oi, give me one of those bulldogs!”

Me: “You have to play the game to win one, sir. I can’t just give it to you.”

Customer: “How the f*** am I supposed to win it when all the games are rigged?”

Me: “The games aren’t rigged, sir, but if you feel that strongly about it, you don’t have to play.”

Customer: “Give me the toy, then.”

Me: “Sir, I have already said that you need to play the game first to win the toy. If you don’t think you can do it, then you can probably buy a toy just like this in a store somewhere.”

(The customer then goes on a rant about how he’s already paid to get into the amusement park and how I am trying to scam him with a rigged game.)

Customer: “Give me the toy or I’ll jump over there and f****** smash you.”

(I get a bit nervous at this point as he is much bigger than I am and looks like he could really hurt me.)

Me: “I wouldn’t do that, sir; there are children around and a security guard just over there.”

(I signal my coworker to call the security guard over.)

Customer: “I swear to God I’m gonna smash your f****** head in.”

(The security guard was almost there at that point. The customer realised this and, after a few more curses, he left. I was still shaking with nerves an hour later.)

Unfiltered Story #148894

, | | Unfiltered | May 4, 2019

(I’m the bar manager at a Members Only Club for returned servicemen and thier families. I’ve just opened in the afternoon when 2 ladies walk in. I’ve served the first lady her drink who then goes to sit down and I start to discuss an up coming event with the second, when I see a small white dog trotting past the tables. As we serve food and drinks, service animals are the only animals allowed on the premises. )

Me: [ to Customer 1] Could you take the dog outside please?

Customer 1: What?

Me : You’re going to need to take your dog outside.

Customer 1: Oh, but he’s always come in with me.

(I see this lady in nearly every week, I’ve never seen the dog before)

Me : I’ve worked here for over 5 years and we’ve never allowed dogs inside.

Customer 1: Oh that’s because it’s when you’re not here.
(She laughs, trying to weakly defend herself, but knowing she’s been caught she happily takes the dog outside and comes back in to her drink)

(I turn back to the second customer who has her eyebrow raised. She knows as well as I that dogs aren’t allowed and that the bar manager before me was far meaner than I am!)

Pay It Forward Is Coming

, , , | Hopeless | April 1, 2019

In New Zealand, we have “pay it forward” initiatives where you can ask for help with pretty much anything except asking for straight money. The idea is that for every instance you accept a gift, you try to gift something or several somethings yourself, even if it’s just time cleaning a yard up or cleaning a house.

A friend of mine and her partner have had it really rough recently but refused to ask for help; for three weeks they were homeless, and she’s eight months pregnant. When they got a house, they found out that the only heating available was a fireplace — we’re heading into winter in New Zealand. So, when firewood was on offer on the pay-it-forward page, I asked to be considered on their behalf. My ask was accepted and we went to pick up the wood.

The lovely lady who was gifting the wood floored us all with her generosity, telling us to take as much as we wanted because it all had to go. We filled my van twice and still have to go back tomorrow to do more. But before we called it a night, this wonderful woman also gifted both my friend and me a package each of vegan, cruelty-free baby soap!

If you’re reading this, know that your generosity and genuine care for others has stunned us and that you have made the prospect of winter for two wonderful people who fell on hard times not only bearable but pleasant.

Not Exactly The Helpful Type

, , , , | Working | March 31, 2019

(I create the ads for a small weekly magazine, and I have a pretty strict time frame to have them completed and signed off before the layout of the publication can commence. The advertising sales manager, however, will take new bookings with no regard to deadlines in an effort to make herself look good. From my point of view, this just means working through lunch or staying late, with no extra pay, to get them done in time.)

Sales Manager: “We have a new ad to make for [Customer].”

Me: *worried* “We’re getting really close to print deadline. I’m not sure I can get it done and signed off in time.”

Sales Manager: “It’s okay. I typed up all the ad copy for you.”

(It’s the layout, design, and sign-off of the ad that tends to take a lot more time than simple copy typing. Still, we’re really short of time, so I’ll take anything I can get that will shorten the process.)

Me: “Thanks. Where did you save the document?”

Sales Manager: *blank look*

Me: “Is it on the shared folder on the server or will you email it to me?”

Sales Manager: “Oh, I didn’t save it.” *hands me a typed piece of paper* “But I typed it up for you.”

Me: *baffled* “But… why would you type it up, and then not save it?”

Sales Manager: “So it’s easier for you to read than handwriting.” *looks very pleased with herself, as if she thinks she’s done me a huge favour*

Me: “…”

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