I’ll Have A Black Hole Pizza With A Side Of Nothing

, , , , , | Working | March 2, 2019

My girlfriend and I and our flatmate decided to pop in for a pizza. It was a quiet night, and we decided to eat in. A round of drinks was ordered and delivered, and a pizza was ordered. Then came the waiting…

And the waiting…

After about thirty minutes, in a quiet restaurant, only three other tables occupied, still no pizza. We called over a staff member and asked politely about the whereabouts of our meal. He said that he would look into it.

Five minutes later, he returned to our table to tell us that our pizza was “lost”! Apparently, somewhere between the kitchen and our table, our pizza had mysteriously vanished into another dimension or something. It may have made its way to the pizza buffet instead of being delivered to our table as ordered. That’s cool — mistakes happen — so he tells us that another pizza is being made and will be delivered as soon as it’s ready. Meanwhile, more drinks are ordered, and we are told that our pizza will be free of charge.

Fair enough, mistake made, rectified, compensation of free pizza, and we’re in no hurry, so we settle down and wait…

And wait…

And wait some more…

Another twenty minutes pass, which is a long time to wait for a pizza that is being made especially for us to replace the earlier lost pizza, so again, we inquire politely of our waiting staff, paraphrasing Oliver Twist, “Please, Sir, may we have some?” A look of horror crosses his face, and he beats the well-worn path to the kitchen.

He returns very swiftly, and sadly empty-handed. He comes straight to the point and says, “I don’t really know how to tell you this, but we’ve lost your second pizza!” He then tells us that a third pizza is being made for us, and that he is going to physically stand next to it, and that as soon as it is ready, he will personally grab it, and deliver it to us.  

Which he does. It’s taken over an hour for one pizza to be successfully delivered the twenty or so feet from the pizza oven to our table! As he delivers the pizza, he is accompanied by the manager of the restaurant. The manager apologises for the apparent black hole in his kitchen, and asks that at the end of the meal we ask for him at the counter.

So, we eat, finally, and at least the pizza is fresh and hot, and quite tasty. After the meal, we go up to the counter and ask to see the manager. The manager comes out to us and apologises again. He asks the cashier for our bill, which he then just tears in half, chucks in the bin, and thanks us for not being d**ks about it.

Still not sure where the pizzas went!

Always Room For A Little Kindness

, , , , | Hopeless | February 28, 2019

I’m on a flight to New Zealand; it’s a 30-hour flight that stops in LA to refuel and change the crew.

The first leg of the flight is literally hell for me. I am a fairly large person and the seats in economy are quite cramped. This would be tricky enough, but the person in front decides to recline his seat — which is entirely his right — but it stops when it hits my knees. He notices his neighbor’s seat goes further back, and so decides that force may help the problem; he slams himself backward whilst holding the recline button. After doing this twice, he notices nothing, and turns around to ask me if there is something blocking his seat… at which point he sees that it’s my knees and sheepishly turns around.

Then, the fact that my shoulder pokes slightly into the aisle means that I am constantly hit by people walking past. The solution is to hold myself in a very uncomfortable position that results in my arm going numb. I practically limp off the plane 12 hours later.

Fortunately, a stewardess notices my discomfort and asks if everything is okay. I explain that I was just so uncomfortable and that it’s no ones fault, but I’m just a little too large for economy. She promises to talk to the handover crew and try and sort me out. Feeling a bit cynical at this stage, I don’t expect much.

To my surprise, when I reboard for the next leg of the journey, a stewardess approaches me and explains that she heard from her colleague how much trouble I had on the previous flight and wants to move me to a seat that has opened up. I get moved to a new seat where there is no one beside me or in front, and during the meal service I get an extra dessert. I pretty much sleep for the next leg of the flight and feel much better when I get off in New Zealand.

To the stewardesses out there who saw my plight and did something for me, thank you!

As a side note, that airline actually changed its economy seating not long after this, giving passengers a few extra inches of width and legroom.

Like… Like An Owl?

, , , , , | Learning | February 19, 2019

This year’s English teacher is a nice lady, but she’s very strict about quiet time. When the class is supposed to be doing “individual activities,” e.g. writing down instructions or notes, if she hears a single word, she’s on the case of the student responsible.

Sometimes, my neck has a tendency to crack loudly as my head, of its own accord, jerks to face in the other direction. This happens just as “quiet time” begins and I hiss in pain, and from the other side of the room, the teacher hears.

“Did you not just hear me?” she says, glaring. “I said silent!

While she may be good at spotting troublemakers, she didn’t seem to notice that my head was briefly facing in the wrong direction.

Remember To Concentrate And Remain Cordial

, , | Right | February 19, 2019

(This takes place in a very small town. There’s only one school, and everyone knows everyone. There is only one supermarket for the whole town, and I’m working there during the school holidays. A customer approaches, and he’s someone I vaguely recognize from school, a few years younger than I am.)

Customer: “I’m looking for a drink.”

Me: *working in the drinks aisle, stocking up the drinks* “Sure, our juice and water are here, and our soft drink is at the other end of the store.”

Customer: “It’s a juice.”

Me: “What kind of juice?”

Customer: “It’s red.”

(I’ve got a sinking feeling; this is not going to be easy.)

Me: “Well, as you can see, our drinks are over here. Why don’t you look at them, and grab the one you’re after?”

(He goes away and stares at the shelves for a few minutes, then comes back to me.)

Customer: “I can’t see it.”

Me: “Well, this is the only juice in the store. Are you sure it wasn’t a soft drink? They’re at the other end of the store.”

(The customer wanders away for a few minutes, then comes back.)

Customer: “I couldn’t find it.”

Me: *beginning to lose the ability to sound friendly, but the customer doesn’t notice* “Well, these are the only drinks we have. Are you sure you got it here?”

Customer: “I don’t know. My mom bought it.”

Me: “Do you remember what it’s called?”

Customer: “No. It’s red.”

Me: *having completely lost the ability to sound professional, but the customer hasn’t noticed* “Look. I don’t know what you want. I don’t know the name, and these are the only drinks we have. If it’s not here, we don’t have it.”

Customer: “Oh.”

(He wanders away for a few minutes, then comes back again. I glare at him.)

Me: “Yes?”

Customer: “I remembered something. It makes this noise.” *taps his fingernail against the metal shelves* “But not this noise.” *taps his fingernail against a plastic bottle* “It’s a bit like this.” *taps his fingernail against a different plastic bottle* “But not like this.” *taps his fingernail against a THIRD plastic bottle*

(I glare at him for a moment, then take a look at the bottles. The “a bit like this” bottle is very rigid, but the other two are soft. I take a wild guess, and find a glass bottle.)

Me: “Do you mean it had a bottle like this?”

Customer: *goes over and taps the glass bottle* “Yeah! Just like that. Except it was red.”

(This narrows it down a lot, as we only stock two kinds of red juice in a glass bottle.)

Me: “Then you probably want this–” *points to one bottle* “—or this. *points to the other*

(The customer goes away and looks at the bottles, while I try and finish stocking the shelves as fast as possible. But he comes back.)

Customer: “It’s not those.”

Me: “Those are the only red juice in a glass bottle we have. If it’s not one of those, we don’t have it.”

Customer: “Mom got it here, I think.”

Me: “If it’s not one of those, then I can’t help you. Can’t you remember anything useful? A name?”

Customer: “She put water in it.”

Me: “Wait. You mean cordial? A concentrate?”

Customer: “She put water in it.”

(I sigh, and go to the cordial aisle. I point him at the bottles.)

Me: “Here. If it’s not here, we don’t have it, and I can’t help you.”

(I’m trying not to shout, and not entirely succeeding. If my supervisor had heard me, I’d have been suspended. I go back to my shelf stocking, and a minute later the customer returns holding a bottle.)

Customer: “I got it.”

Me: “Congratulations.”

(He seems to want to talk, but I ignore him and get back to work. He leaves, and comes back a minute later.)

Me: “What is it now?!”

Customer: “Can you buy this for me?”

Me: “No.”

Customer: “Please?”

Me: “NO! I am not buying you a drink!”

Customer: “I can give you the money.”

Me: *confused* “Then why do you need me to buy it?”

Customer: *looking nervous* “But… there are girls over there!”

(Having spent twenty agonising minutes dealing with this idiot, this was the final straw. I walked away as fast as I could, and hid in the back room for the next quarter of an hour until my shift ended.)

No Amount Of Chlorine Can Wash Away That Kind Of Hate

, , , | Right | February 18, 2019

(I work at a beautiful, open-air pool and spa complex, often frequented by a visiting international A-Grade sports team. We currently have one unwinding in one of our public, open-air spas. Another customer approaches me.)

Me: “Good afternoon, and welcome to [Pool]. How many children and adults will you be paying for today?”

Customer: “Just me, my child, and my friend here.” *motions to her friend*

Me: “All right, then. That’ll be [price]. The changing rooms are immediately left for women and right for men.”

(She pays, changes, stores her things in one of the lockers, and walks out, towel in hand. I should have called for help as I saw her on her way back. I stupidly didn’t.)

Customer: “Excuse me, but there’s a problem with your pools! They’re filthy and filled with s***!”

(Panicked, I look at the team leader, who hears this. She shakes her head no and continues on her path watching the rest of the pools.)

Me: “I’m sorry, but our lifeguards would have immediately noticed if there was that issue and closed the pool down. There isn’t any way this could have been missed.”

Customer: *immediately starts screaming at the top of her lungs* “NO! I MEAN THEY’RE FULL OF FILTH! YOU NEED TO GET THEM OUT OF THE POOLS AND CLEAN THEM IMMEDIATELY.”

Me: “I beg your pardon?”

Customer: *with her friend in the back with a s***-eating smirk on her face* “THOSE FILTHY F****** [RACIAL SLURS] IN THE SPAS UP THERE!” *referring to international sports team* “I REFUSE TO HAVE A SPA IN THOSE POOLS; THEY’RE FILTHY AND THEY NEED TO LEAVE SO I CAN HAVE MY SPA! THEY’RE DISGUSTING. FILTH. SCUM. THEY SHOULDN’T BE ALLOWED IN PUBLIC SPACES! THEY’RE MAKING THE WATER FILTHY! GET THEM OUT! I WANT MY MONEY BACK!”

(I am completely stunned, but wary of her getting physical, I call up to the personal trainers in the attached gym for security and manpower:)

Me: “I’m sorry, we don’t do refunds, and we are not making anyone leave. This is a public pool for the public and they have just as much right to be here as you do, and if you don’t accept that, then you can leave.”

(Two fairly bulky PTs have turned up by now, along with the complex manager.)

Customer: “I WANT MY MONEY BACK! CAN’T YOU MAKE THOSE FILTHY [SLURS] LEAVE?”

Me: “I’m sorry, no. We don’t do refunds, and I’m going to have to ask you to leave. Now. Your behaviour is not acceptable for this establishment, and you will be trespassing if you try to come back in.” *looks at the complex manager for approval, she nods and motions to the PTs to remove her*

(The customer screamed and bellowed horrific abuse and racist insults all the way out the door. We wound up giving the sports team free access to all parts of the complex and a voucher for dinner at the attached restaurant. They seemed to think it was hilarious and were incredibly kind and good-natured about it all, much to my relief.)

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