Can You Please Delay Democracy?

, , , , | Working | October 9, 2017

(I am hiring people to do a single day of work handing out literature at polling places on election day. I get this question from roughly 20% of people who applied.)

Applicant: “I’m not able to work on election day; could I possibly be scheduled for a later date?”

Refunder Blunder, Part 31

, , , , | Right | October 6, 2017

(A customer walks into our store while I am on the register.)

Customer: “I’d like to do a return.”

Me: “Do you have the receipt?”

Customer: “No.”

Me: “Then I can only do a store credit.”

Customer: “If I come back later with the receipt, can do you the return and give me my money back?”

Me: “Yes, of course.”

(The customer leaves and comes back about a half hour later.)

Me: “You’re here to do the return now?”

Customer: “Yes.”

Me: “Do you have the receipt?”

Customer: “Yes.” *puts the receipt on the counter*

Me: “What are you returning today?”

Customer: “Some shirts.”

(There is a pause while I wait for the customer to take out the shirts. She doesn’t.)

Me: “Can I have the shirts, ma’am?”

Customer: “You said if I brought the receipt in; I could do the return.”

Me: “That’s correct, but I still need the merchandise you’re returning.”

Customer: “It says here that I bought them. You can ask the nice girl who was working.”

Me: “I can see you bought them, but I need to take them back.”

Customer: “I can show you my bank statements if you want. They’ll show you I bought them here.”

Me: “That’s nice, but I still need the shirts if I’m going to do the return.”

Customer: “You told me I could do the return if I had the receipt.”

(At this point, I call for my manager. He comes over.)

Manager: “What’s going on?”

Customer: “This nice young gentlemen here told me I could do a return if I had the receipt.”

Manager: *to me* “So, what’s the problem? Do the return.”

Me: “She doesn’t have the merchandise she’s returning.”

(The manager tells the customer exactly what I told her. She gives him the same routine about the receipt and the bank statements. Finally, since a line is forming, and the shirts only came to $30 total, the manager gives her the money back just to get rid of her. After I’m done helping the waiting customers, the manager comes over to me.)

Manager: “I only gave her the money back because she was completely polite and was never nasty to me or to you. If she had started to be rude, I’d have kicked her out right away.”

Losing A Few Files In His Brain, Too

, , , | Right | October 4, 2017

(I work with support tickets on game servers. Clients send in questions and requests, and then we do our best to work with them.)

Client: “Help! My server is broken!”

(I look in the console and see no errors.)

Me: “I’m terribly sorry, but I don’t see any errors in your console. Could you please be more specific as to what is broken or not working?”

Client: “Put my ticket on hold; I think I got this.”

(I do as he wants, and go back to my work. I note that he replies a few minutes later, so I open his ticket.)

Client: “HELP! I DELETED ALL THE FILES ON MY SERVER AND NOW IT WON’T WORK!”

(Stunned, I check, and sure as can be, everything is gone, including core files. I ask him if he had a backup. He answers no, so I get the core files on his server to start it up fresh.)

Me: “I’m sorry to hear that you lost your files, but I’ve loaded the core files so your server can start up again. Unfortunately, all plugin data, map data, and other related data is gone.”

Client: “That’s stupid.”

Me: “I’m very sorry for this. We recommend backing up regularly. Additionally, please refrain from modifying or deleting server files if you’re not sure what you’re doing; it makes it easier for everyone, and minimizes damage risk.”

Client: “So, you’re saying this is my fault?”

Me: “I’m not trying to point fingers. Sorry if it sounded like that. However, it says in our Terms of Service—” *I link him to it* “—that we are not held responsible for situations in which the client modifies or deletes files of his free will.”

Client: “That’s f****** stupid.”

Locked The Door To Obnoxiousness

, , , , , | Right | October 3, 2017

(I am an independently contracted window artist. On this occasion, I am painting the glass double doors at the entrance of a restaurant. When customers approach the double doors, I usually open one for them, because otherwise, they tend to stand there confusedly, despite the full functionality of the door I’m NOT working on. This time, however, I’m standing on a chair and concentrating hard, so when a middle-aged woman approaches the entrance, I just smile and gesture to the other door. She clears her throat rather loudly and pointedly.)

Me: “You can go ahead through this other door, ma’am.”

(I return to my work. After I moment, I realize she hasn’t moved. I look back and find her GLARING at me.)

Customer: “Well?”

Me: “Ma’am?”

Customer: “Aren’t you going to open this door for me? Are you new or something? Your customers are more important than your silly drawings.”

(I had almost been ready to get down from my chair and open the door for her, but after this, I’m less willing.)

Me: “Ma’am, I’m not an employee. I just come here to do the art. As I said, you are welcome to go in through this door here.”

Customer: “That’s no excuse! They’re paying you, aren’t they? That makes you an employee!”

Me: “Ma’am, it is not in my job description to open doors for customers, especially when I am standing on a wobbly chair.”

(The woman huffed loudly and yanked open the door I AM WORKING ON, slamming it into my chair and causing me, in my flail for balance, to drag my hand through my fresh paint and ruin my work. I told the manager what happened, and she showed me how to lock the doors individually so I could lock the one I am working on. When the woman approached the door to leave, she deliberately tried to shove my door open again. Instead, she just slammed HERSELF hard against the locked door. She then opened the other door and rushed out without looking at me. It sounded like that door hurt!)

Unfiltered Story #95754

, | Unfiltered | October 2, 2017

(I work in a grocery store in New York, so, it is always busy, and, by the end of the day, everyone is tired.)

Person: “I would like to buy all this food, right now!” *puts food on till*

Me: “I’m sorry, sir, but, we are closing, now.”

Person: “But, I just got here! I had to drive for ages! My house is down the street and, you know, it is hard to drive in New York! It is always busy!”

Person’s Kid: “Dad! It’s closing! Let’s get out of here! You are embarrassing me!” *pulling dad’s hand*

Person: “No, [kid’s name], I must get this food! We need food to live, you know!” *angry*

Me: “I’m sorry, sir, but, we open tomorrow at 6:00 am! You could come early tomorrow, the mornings aren’t as busy at late at night.”

Person’s Kid: “Dad! Come on!” *pulls dad’s hand*

Person: “I ain’t leavin’ until my food is scanned, payed, and taken to my house by me!”

Me: “I’m sorry, but, you are too late!”

Person: “Do you want my son to die?”

Me: “No way! Ugh! No!” *grossed out*

Person: “Then, give me food, so, he doesn’t!”

Person’s Kid: *embarrassed* “Dad! I won’t die! Hurry! I need to get out of here, now!”

Person: “NO! I’M NOT LEAVIN’!” *screaming and holding onto the counter tightly*

(This went on for a few minutes and then, the customer just gave up and left.)

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