Loonie Over A Toonie, Part 5

, , , , , | Right | August 9, 2018

(I work in a retail store that offers customers a store credit card. One detail that a lot of people like about the card is that they can bring their bill in and pay it in the store. We’re close to Canada, but still a solid couple of hours away.)

Woman: “I want to pay my bill.”

(Everything proceeds normally until she pulls out her cash. She has American bills, but she has several Canadian coins. It’s quite common to get Canadian coins here, but the managers have asked us to stop accepting them because, you know, it’s foreign currency.)

Me: “Ma’am, do you happen to have American coins?”

Woman: “No.”

Me: “These are Canadian coins. We’re trying to not—”

Woman: “I got them from the shops around here. What’s the problem?”

Me: “This isn’t Canada.”

Woman: “But I got them from the stores here. What does it matter?”

Me: “This isn’t American currency.”

(This woman looked like she was about to have a hissy fit, so I decided to let it slide, seeing how the coins aren’t counted in the register and it wasn’t that large an amount. It just baffled me that this woman didn’t think that there was a difference between American and Canadian coins. You wouldn’t pay with Canadian bills, so why would you pay with their coins?)

Related:
Loonie Over A Toonie, Part 4
Loonie Over A Toonie, Part 3
Loonie Over A Toonie, Part 2

That’s The Tall And Short Of It

, , , , , | Right | August 7, 2018

(I’m a customer in this one, although thankfully not the offender. On my way home from my job, I sometimes like to stop in a convenience store to satisfy my gigantic sweet tooth with the excellent chocolate they sell there. One evening is very busy, and unfortunately the line for their register is horrendously long. I’m standing at the back of the line, when a middle-aged mom rather rudely cuts the line in front of a taller woman.)

Taller Customer: “Excuse me! That was very rude!”

(The cutter doesn’t acknowledge her complaints. The taller one huffs indignantly and raises her voice.)

Taller Customer: “Ex-cuse me! You cut the line! I demand my spot back!”

Shorter Customer: “Leave me alone, you nosy c***!”

(The taller woman is aghast at this, and she immediately starts shrieking at the top of her lungs to all and sundry.)

Taller Customer: “THIS B**** CUT THE LINE, AND NOW SHE’S SWEARING AT ME! MANAGER! I DEMAND TO SEE THE MANAGER!”

(The shorter woman begins screaming at the tall woman just as loudly in Spanish, of which only an obscenity is recognizable. One of the store employees walks over to try to break them up and calm them down.)

Employee: “Please, can we both calm down here? What’s going on?”

Taller Customer: “THIS F****** BORDER-JUMPER CUT THE LINE, AND NOW SHE’S SCREAMING AT ME! I DIDN’T DO ANYTHING! I DEMAND YOU REMOVE HER AT ONCE!”

Shorter Customer: “F*** YOU! I HAVE TWO KIDS, AND I NEED TO GET OUT OF HERE TO CATCH A DOCTOR’S APPOINTMENT!”

Taller Customer: “THAT’S NO F****** EXCUSE!”

(The poor employee is vainly trying to talk over them to get them to shut up. They’ve completely blocked up the line.)

Employee: “Please, could the two of you step out of the line so we can work this—”

(The tall customer rounds on him.)

Taller Customer: “YOU’RE TAKING THIS B****’S SIDE? I DIDN’T DO ANYTHING! WHERE’S YOUR MANAGER? I WANT TO SPEAK TO YOUR MANAGER!”

Employee: “Listen, ma’am, I honestly don’t know what happened, but you’re blocking the line and we need you to step out so we can work this out.”

Taller Customer: “F*** YOU! YOU’RE JUST REWARDING HER BAD BEHAVIOR!”

Employee: “Ma’am, if y—”

Taller Customer: “I SHOP HERE EVERY WEEK! I’M YOUR BEST CUSTOMER! WHY AREN’T YOU HELPING YOUR BEST CUSTOMER?”

(The short woman has had enough, and drags her two kids out behind her.)

Employee: “Ma’am, could you please calm—”

Taller Customer: “H*** NO, I WON’T CALM DOWN! YOU’VE JUST LOST YOUR BEST CUSTOMER! I’M NEVER SHOPPING HERE AGAIN! YOU HEAR ME? NEVER AGAIN!”

(With that, she FINALLY stomped out in a huff, leaving the poor employee utterly bewildered and a line of people finally moving again.)

The Gift Of Closing

, , , , | Right | August 3, 2018

(I am the sole worker in a small antique and gift store. We close at 6:30 and it is now 6:35. I am at the register counting the till, with a clear view of the door. Most of the lights are out. I hear the door violently rattle. I look up and a man is staring in the door at me, yanking on the handle. I blink a few times, then go back to my counting. The phone rings. I think it might be my boss checking in, so I answer.)

Man: “Let me in.”

Me: “Excuse me? Who is this?!”

Man: “Let me in; I need to get a gift.”

(Disbelieving, I look at the door again. The man is staring in and talking on his cell phone.)

Me: *locking eyes with the man* “I’m sorry, but we closed at 6:30. You can come back tomorrow; we open at 10:00 am.”

Man: “No, I need a gift now. You can open up; you’ve only been closed for five minutes!”

Me: “I’m very sorry, but we are now closed. I have to continue my closing duties. Have a nice night.” *click*

(He called three more times and left a message the last time. I left a note for the next day’s person. Hopefully they’ll get a kick out of it.)

X Marks The Spot Of No Tolerance

, , , | Right | August 3, 2018

(I am working as a waitress in a diner. It’s a Monday and over the weekend I saw my boyfriend’s band perform at a bar. Since I was not 21, the security guard drew Xs on my hands in permanent marker so I wouldn’t drink. I am serving an elderly couple, and the woman suddenly says:)

Elderly Woman: “You should cover those up, dear.”

Me: “What do you mean, ma’am?”

Elderly Woman: “Those tattoos! They look like gang tattoos!”

Me: “I’m sorry, ma’am, but these are just permanent marker. I went to a bar to see a band perform and since I’m underage, I had to get these so the bartender wouldn’t serve me.”

Elderly Woman: “I don’t believe you. I want to see your manager!”

(I get my manager, who was also at the show and saw me there.)

Me: “What seems to be the problem, ma’am?”

Elderly Woman: “This girl has gang tattoos on her hands! You should fire her immediately!”

Manager: “[My Name] has worked here for over a year. I know she’s not in a gang, and I saw her at the concert where she got these Xs.”

Elderly Woman: “I still don’t like them! They make me uncomfortable!”

Me: “If it would make you feel better, ma’am, I can go to the bathroom and scrub my hands until the Xs are gone.”

Elderly Woman: “They won’t be gone, because they’re tattoos!”

(I go to the bathroom and scrub my hands for a good ten minutes until the marker has more or less faded, and my hands are red and raw. I go back to the elderly couple’s table and show the woman my hands.)

Me: “You see, ma’am? It was just permanent marker.”

(The woman just huffs and asks for the check. Before they leave, her husband says to me:)

Elderly Man: “I’m so sorry about her. She’s been this cranky since I met her.”

(He gave me a tip. I haven’t seen the couple since, and now that I’m over 21, I don’t have to worry about my supposed “gang tattoos” anymore.)

Clearly They Need Drugs

, , , , | Right | August 2, 2018

(A customer comes up through my pharmacy drive-thru and hands me a script for Oxycontin, 30mg, which we do not carry.)

Customer: “I’d like to fill this script here.”

Me: “I’m sorry, sir, but we don’t carry this particular medication.”

Customer: “But I want it.”

Me: “We don’t carry this, though. There’s a pharmacy a few blocks from here that does carry this; have you tried filling there?”

Customer: “I don’t want to fill it there. I want it here. You know what? I’m not going to argue with you morons. I’ll come back in an hour to pick it up.”

(I have had no chance to verify any information for this patient — no date of birth, no phone number. The patient comes back in about twenty minutes:)

Customer: “Is it ready yet?”

Me: “No, and we don’t carry this medication.”

Customer: “But I want it now! You had a whole hour to figure it out! Let me speak to your manager!”

(I bring my manager over, and she tells him the exact same thing.)

Customer: “Oh, really? I didn’t know that. Maybe your employee should have told me that before wasting my time.”

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