Unfiltered Story #183964

, , , | Unfiltered | January 25, 2020

This story isn’t so much about an outrageous customer as it is about a shockingly amazing employee. I walk into the (crowded) store with my friend, and we order two grande frappuccinos. As always, we pay together. We walk over to the “pick up” station of the store. One particular employee is working very hard, and she makes our drinks.

Hard Working Employee: *Finishes drinks and pours into two grande size cups. She is about to give them to us when she realizes that there is some left over.* “Do you girls want me to put these in venti cups and give you the extra?

My Friend (to her): Sure!

My Friend (to me): I have no idea what she just said.

Me: Me either, that’s why I let you reply.

Employee: *Comes back over, with two full venti cups. She puts extra whipped cream on both of them.* Here you go!

I realize that, even though it is rush hour and we did not pay for bigger drinks, this employee thought of us and provided the extra. It absolutely made my day!

Slidering Right Into A New Friendship

, , , , , , , | Friendly | January 6, 2020

(I’m about 12 years old. I am a victim of bullying, and all my friends have ditched me. After a particularly rough day, I am visually upset, and I decide to stop by a burger joint on my way home from school.)

Me: “How much is a slider?”

Employee #1: “$2.06.”

Me: “I only have t-two dollars.”

Employee #1: “That’s okay. Are you feeling all right? What’s the matter?”

Me: “My friends aren’t v-very nice p-people. And I’m-m being b-bullied at school.”

Employee #2: *handing me a cup*

Me: “Oh, sir, I think you m-misheard-d me.”

Employee #2: “It’s okay. The soda machine is over there.”

Me: “Thank you, thank you!”

Cook: “Do you like cheese on your burger?”

Me: “Yes, please.”

(I fill my cup with soda and return to the cashier to pick up my burger)

Employee #1: *handing me a bag* “Here’s some ketchup.”

(I look inside the bag and there are two burgers in there!)

Me: “Ma’am, there are two burgers in here.”

Employee #2: “Our treat. Things will get better, I promise.”

Cook: “Those people are not your friends. I’ll be your new friend. I’ll be new… What do people call it today? I’ll be ‘bae.’ If you ever want to talk to someone, come in and ask for [Cook].”

Me: *laughing, for the first time in a week* “Thank you guys so, so, so much.”

Employee #1: “Do you live far away? Should I walk with you?”

Me: “No, no, it’s okay. I just live a few blocks away.”

Employee #1: “Come back any time. We’re here.”

Employee #2: *picking up a broom, swinging it around in the air* “That’s what happens if people hurt you again. I’ll break them to pieces.”

(I’m laughing hard by now. The employees look really pleased.)

Me: “Thank you guys so much. I really appreciate it. I’ll be back tomorrow.”

Cook: “keep me updated!”

Employee #2: “Yeah, we want the juice!”

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Unfiltered Story #181215

, , , | Unfiltered | January 3, 2020

(Coworker) “Hey, that guy finally came out of the restroom,”
(Me) “But how will we be able to get our French fries!?” (I say jokingly)

Unfiltered Story #177060

, , , , | Unfiltered | November 6, 2019

(The day is September 11, 2001, and it is about 20 minutes before the first reports of a plane hitting World Trade Center 1.)
Customer: Can you hurry up what is taking so d*** long to make my coffees?
Me: I’m sorry sir, usually we have a large staff to take big orders but today most of the staff are out.
Customer: (irritated) Well how is this my fault? You should be ready to take any order that I give you! I have a big meeting at 9:00 at the World Trade Center! That makes me important and I should be the top priority!
(I ignore him and continue making his drinks)
Me: Here you go sir, your order of (10 various different coffees) ready to go, your total is ****.
Customer: About f****** time!
(He rushes out and then 10 minutes later the news stations are talking about that first plane. The whole ordeal of 9/11 happens and then about a week later the same customer comes in with presumably his wife and daughter.)
Me: Hello sir what is your order today?
Customer: Yeah I’m not actually ordering anything, I just wanted to thank you.
Me: For what sir?
Customer: I’m the jerk from last week yelling about his important meeting in Tower 1. The time it took for you make my coffee made me just late enough that I was walking up to the building when the plane hit it.
Me: (I am tearing up at this point) Oh my god!
Customer: But that’s not important, you saved me from that horrible attack and I am still here for my wife and daughter.
Customer’s Wife: (Starts sobbing on her husband’s shoulder).
Customer’s Daughter: Can I give you a hug?
(I happily give her a hug through my tears and still to this day knowing that I was able to save one family from those terrible attacks warms my heart.)

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Unfiltered Story #174552

, , , | Unfiltered | November 1, 2019

(I work in a book store were most people who come in have 120+ IQs but we still have some people who would lose a chess game to a potato salad, today was a very weird day when an eighty something women comes up to the desk with a giant dictionary in her hands)

Me: Hello ma’am, how may I help you?

Woman: Oh you dumb bitch!

Me: …

Woman: You say heeeeeerelnp not help!

(The woman storms out without the dictionay, the I knew why she needed the dictionary!)