Unfiltered Story #181147

, , | Unfiltered | December 27, 2019

(I’m at work, in the back packing the orders while one of my coworkers is at the counter. We’re a small Chinese takeaway, owned and run by my mum and dad, and one of the regulars called and came in again to order another dish because it was misheard in their original order. This also isn’t verbatim because I wasn’t there for the whole thing.)

Customer: “Hi, I just called in another dish for [Customer’s name]? I didn’t get it before; it’s just a good thing that we live close, huh?” *chuckles*

Coworker: “Oh yes, here you go. That’s just [price].”

Customer: “Wait, what? But you said I didn’t have to pay for it!” (changes tune *very* quickly)
“And I had to drive all the way back out here to pick this up! I didn’t even bring my wallet!”

Coworker: “Well, I’m sorry, but that’s not what I said. What I told you on the phone is that you didn’t pay for this dish in your original order, you just paid for what you got.”

Customer: “No, you said that I wouldn’t have to pay for this!” (gripping the plastic bag on the counter)
“This is an outrage!”

(At this point I’ve gone to call my mum out to the front to help)

Coworker: “I’m sorry, but I can’t just let you leave without paying for this.”

Customer: “So you’re blaming me now for your own problems? I had to come all the way back out here for this, and you told me I didn’t have to pay for it but now I do? I wont have it!”

(My mum intervenes at this point)

Mum: “Oh no, [coworker’s name], it’s alright, this lady’s a regular. We’ll let her take this one for free.”

Customer: “Finally, I can go with my food. I won’t be coming back after this!!” *storms off*

Coworker: “Argh, I just hate those kind of people! They’re so rude!”

Mum: (to my coworker, who’d teared up a bit and was dabbing at her eyes) “Don’t worry about her, you’ll get people like that sometimes. Just ignore her, there are multiple people with that name – (btw, none of us are sure if it’s just a common name amongst a group of people around here, or they’re actually a huge family or something) – and they’re regulars. They’ll come back, whatever she says.”

Me: “Yeah, I really don’t get what’s up with her anyway. I mean, she didn’t bring her wallet? I call bullshit, it’s probably in her car or something, ’cause I don’t think she’d be driving without her licence (which would presumably be in her wallet). And did you see how quickly she changed tunes? She went from ‘oh, it’s great that I live so close’ to ‘wHat DO yOU MeAN – I dRiVED sO FAR jUST For ThIS????’ I call bull~shit~.”

(And yeah, we still don’t know about whether or not it’s a whole family or something, but we still get orders from people with the same name, although I haven’t seen that particular lady again. Another lady with the same name is very sweet, and she’s a regular, so i dunno.)

He Can Taxi Himself Back To Where He Came From

, , , | Right | December 19, 2019

(I work for a reputable car company and am driving a courtesy van to drop off and pick up customers from the train station. A guy opens the door:)

Guy: “Drop me and my Mrs. at the airport.”

Me: “Sorry, sir, I’m not a taxi and I’m only a courtesy car to bring customers back to the service centre to pick up their car.”

Guy: “You are f****** useless and should get a real job.”

Me: “You’re the useless one that can’t see the giant logo and brand name that stretches across the length of the van.”

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New Doctor’s Office, Who Dis?

, , , , , | Friendly | December 19, 2019

(I’m sitting in the doctor’s office and see two old biddies greet each other and have a nice, friendly chat, asking after each other’s families and discussing their doings for the week. When the first one leaves, the second one turns to the receptionist and says:)

Old Lady: “Who was that lady? I don’t know who she is!”

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Disem-Barking Orders

, , , , , | Working | December 17, 2019

(We are disembarking from a fairly large cruise liner, having just been on a ten-day cruise to New Zealand. I am a fairly young teen girl travelling with my two-years-younger sister, my mother, and my wheelchair-bound grandmother. Of course, we have a large suitcase each which we need to pick up after disembarking. Being the strongest, I am in charge of pushing my grandmother, especially since my mom has arthritis and shouldn’t be helping with heavy pushing. When getting the suitcases, there are a few helpful staff assisting with gesturing and helping the crowd disperse. My sister and I are in charge of getting the luggage. I park my grandmother in her wheelchair in a corner with my mother to watch while my sister and I take two suitcases each. A Caucasian staff member approaches my mother and my grandmother. My grandmother does not speak English and we are not Caucasian.)

Staff: “Hi. Could you please move out of the way to allow my disembarking passengers through?”

Mother: “Oh, yes, of course.”

(The staff member proceeds to stand right in front of the wheelchair, blocking its accessibility with her back facing the wheelchair. My sister and I are able to see everything from a distance but are unable to help due to the many suitcases separating us. My mother tries her best to move the wheelchair away towards us with the limited amount of space between the staff’s back and the suitcases without injuring anyone but ends up brushing the leg rest against the staff’s leg.)

Staff: “EXCUSE ME! DID YOU JUST RAM YOUR WHEELCHAIR INTO MY LEG?!”

Mother: “Oh, I’m so sorry. I didn’t mean to brush against your leg. If you would allow me some room to move, I will be out of your hair as soon as possible.”

Staff: “HELLO! YOU CAN’T JUST RAM YOUR WHEELCHAIR AGAINST ME! THAT IS EXTREMELY RUDE! NOW YOU’VE INJURED MY LEG AND I WILL NEED TO SEEK MEDICAL ATTENTION!”

(My mother is a general practitioner.)

Mother: “Oh, I see. If you believe you need medical attention, I am a doctor. I can see if there’s anything I can do to help.”

Staff: *turns away and walks away* “I WILL GET SECURITY IN HERE FOR THIS ASSAULT!”

Mother: *keeps silent because there’s no point arguing*

Staff: *walks towards superior staff and probably complains*

Superior Staff: *nods but does nothing*

(My sister and I manage to drag our suitcases to join my mother. My sister is fuming. I am, too, just silently.)

Staff: *turns to other Caucasian passengers and points to us* “CAN YOU BELIEVE THAT THEY JUST DECIDED TO RAM THE WHEELCHAIR INTO ME FROM THE BACK, UNPROVOKED?!”

Passenger #1: “How rude!” *sympathetic noises*

Staff: “I know. Now I think my legs are injured because of what they did!”

Passenger #2: “How could they?” *more sympathetic noises*

Staff & Passengers: *shoot us a dirty glare*

(Honestly, I have no idea what made her target us — maybe it was because we were not Caucasian in a largely Caucasian area? — but that was highly uncalled for, especially gossiping about it to other random passengers. Whenever I think of this, I fume internally because I thought that racism was less prevalent, especially when there are actual laws against it. But I guess you will always meet these kinds of people. The best way to deal with it is to be the bigger person and ignore it.)

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The Worst Thing On Pizza Isn’t Pineapple, It’s Lies

, , , , , , | Right | December 10, 2019

(We have a lot of people who ring with fake complaints to try and score free food or scam us out of money. A customer calls in, guns blazing, screaming down the phone.)

Caller: “I ordered my pizza well over two hours ago and it still hasn’t shown up! You lot are a bunch of pathetic losers who can’t even run a pizza shop properly! I bet you forgot about our order, or are eating it yourselves, you bunch of deadbeats! I’m going to get the whole lot of you fired if my pizza isn’t here in the next ten minutes! What have you got to say about that?!”

Me: “We opened fifteen minutes ago.”

Caller: “Oh, um, can I order a pizza?”

(I hung up.)

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