Just Zip It, Manager

, , , , | Working | April 9, 2020

(The company I work for wants each of its stores to set stock up in a particular way so they send what is known as a planogram — POG — basically a map of where and in what order to place stock. Each week we get a different section to do; this time it’s zippers.)

Manager: “We can’t make out how to do the zippers; I need you to try.” *hands me several pages with just rows of numbers written on it them* “We are so far behind and it has to be done but we have no idea what these random numbers are. We have made a start on the job but you need to finish it; you also need to serve customers.”

(I enter the aisle and groan as the zippers have been removed from the first two sections and dumped into baskets, unsorted, making my work much more difficult. After taking the time to read the POG, I realise that the numbers match numbers on the zip packaging, so I start sorting and placing zippers on to the correct hooks. Five hours later, I have almost filled two panels and have noticed that the third panel is mostly correct but has some colours that need swapping. It’s after closing time, but I keep working until the manager comes over.)

Manager: “How is it going, [My Name]?

Me: “Pretty good now that I have worked out what the numbers are. Here, I will show you.”

Manager: “No, I don’t want to know. Just leave it for tomorrow.”

Me: “But you need to know, if you are going to work on this before I get in. I need to tell you that the colours aren’t in our standard order but the numbers are.”

(I pick up a zip to show her how to match numbers but she cuts me off.)

Manager: “l don’t worry about it. As long as you know what you are doing, I will get [Coworker] to clear space”

Me: “No, please don’t do anything. Leave the third section; it doesn’t need to be completely rearranged and will only take about 15 minutes to do that and finish panel two before I move on to the last two sections.”

Manager: “Okay, if that’s what you want, but this needs to be finished tomorrow as [Boss] is inspecting the next day.”

(I get in the next day to find the manager angrily waiting for me.)

Manager: “I can’t believe you did this all wrong. You got the colours out of order! Can’t you do anything right? I had to pull it all off and try to start again”

Me: “You did what?”

Manager: “I started again because you couldn’t do it right. Now there’s no hope of completing before inspection and I will lose points because of you! [Boss] wants it done a specific way and I am not getting in trouble because of you.”

Me: “I tried telling you last night it goes by number and not colour.” 

(We turn into the aisle and I find that the first three sections are empty as is half of the fourth.)

Manager: “Hmph. How do you know that?”

Me: “By actually reading this–” *shakes papers* “–paperwork that you told me [Boss] wanted the zippers laid out exactly to. Make sure you tell her that you pulled all my work apart because you couldn’t be bothered following the instructions.”

Manager: *gasps and goes pale* “Oh, um… I’ll help you put it back.”

Me: “Okay, so, this is how to follow the numbers.” *starts to show her*

Manager: “I still can’t work that out. How about I leave you to do this and make sure you aren’t disturbed?”

(The work wasn’t completed for the inspection, the manager distracted her boss and purposely avoided that section, and I quit a week or two later.)

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Unfiltered Story #191595

, , | Unfiltered | April 7, 2020

(One of our regulars comes into the store. I am relieving a lunch break. I have rung up his two items and then the following exchange happens).
Me: So that is (total).
Customer: Pay on a card.
Me: Sure.
(His card has a chip in it).
Customer: I’ll insert into the backside. Much better that way.
(Needless to say I quickly gave him his receipt, and the person in charge came back from lunch, which was very good timing!)

In A Nation Founded By Convicts…

, , , , , , | Right | April 5, 2020

I’m working stock at a popular discount variety store chain, when a father, a mother and their two sons walk in and start looking at toys. I overhear part of their conversation:

Father: “Only pick one each, we actually have to pay for these. It’s not like back home in South Africa where you could just walk out of the shop.”

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That Certainly Is Special

, , , , , | Working | March 31, 2020

(My husband and I are at a restaurant, checking out the menu. They have the specials on chalkboards on the walls, usually nicely written and decorated. We start discussing one of the specials we are going to actually get.)

Me: “Oooooh, they have loaded schnitzels with cheese, bacon, and mushrooms. Choice of beef or chicken. I think I might get the chicken.”

(My husband turns to look at the sign.)

Husband: “Oh, that sounds good. How much… Hang on. I’m not sure if I want that or not!” *laughing*

Me: “Why? It sounds amazing.”

Husband: “Because it says, ‘Shitzles.’ I’m not sure that would taste great.”

Me: “What? Oh, my goodness, it does, too! Hang on; I will go tell someone.”

(I get up and go to tell our waitress.)

Me: “Hi, I was wondering if you guys realized that the schnitzel sign actually says, ‘Shitzels.’”

Waitress: What?! Oh, my goodness, I’m so sorry!”

Me: “All good! Just figured you would want to change it.”

(I went to sit back down, and then another waitress came running over like a bat out of Hell with cloths and chalk. We all had a pretty good laugh.)

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Angels In The Outback

, , , , , , , | Working | March 17, 2020

(I’m on holiday when the town I live in is evacuated due to bushfires that have claimed three lives and damaged or destroyed over 200 homes. My husband, our three kids, and I have been staying in a motel for a week when the owner knocks on our door just after the evacuation orders are given. We are due to check out the next morning.)

Owner: “You guys are from [Town], right? I just heard that it’s been evacuated.”

Husband: “Yes, we’ve just heard. We might need to extend our stay if that’s possible.”

Owner: “You should be able to get housing through [Government Service]. I have a contact there; I’ll see what I can do. If not, we’ll work something out. Don’t worry about checking out tomorrow; just come to the office around 9:00.”

Me: “Thank you so much.”

(The next morning, he calls his contact, but due to us not being in our home they can’t help us.)

Owner: “Look, don’t worry about paying for the room. It’s yours as long as you need it; you guys have enough to worry about.”

Me: *crying* “Wow, thank you so much. This is our first holiday since before [Oldest Child] was born. I don’t know what we’d do, otherwise.”

Owner: “If you need anything, let me or [Owner’s Wife] know.”

(Thank you to these angels who have given us a little bit of hope when we don’t know if we could lose everything as there are catastrophic fire conditions throughout New South Wales and Queensland today. Please keep the people living in these areas in your thoughts and prayers.)

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