Unfiltered Story #177688

, , | Unfiltered | November 14, 2019

It’s a busy Saturday afternoon at a now out of business bookstore chain. I’m helping out on the registers during a rush. A customer comes up to pick up something on reserve. As I pick the item up from the reserve shelf, a heavier item beside it falls over and lands on my fingers. Mind, the first thing I want to do is drop a couple of F-bombs, as it really bloody hurt.

Me *through teeth clenched in pain*: “Expletive deleted. Expletive deleted. Expletive deleted.”

Everyone at the register got a chuckle out of it, and I got a chance to swear without actually swearing.

Turning Into A Complete Muenster

, , , , , | Right | November 4, 2019

Me: “What can I get for you today?”

Customer: “I would like some swiss cheese.”

(When a customer doesn’t know what kind of whatever they want, I tend to narrow down the choices to just the most popular. My deli has 11 different kinds of swiss cheese.)

Me: “We have the imported, the domestic, and the reduced-fat; which would you prefer?”

Customer: “I want swiss cheese.”

Me: “We have the domestic, which is sweeter, the imported, or the reduced-fat….”

Customer: *clearly exasperated* “I don’t want sweet.”

Me: “Okay, so, imported or….”

Customer: “Why are you making this so difficult?!

(He then asked for provolone, of which we have three options, and muenster, of which we thankfully only have one.)

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The Fish Scales Are More Accurate

, , , | Right | October 4, 2019

(I work in the seafood department of a well-known grocery store chain. An elderly female customer comes to the counter to place an order.)

Customer: “I’d like one pound of the cod that’s on sale.”

Me: “Certainly, ma’am.” *places the fish on the scale, and the total weight is 0.99 — just a hair under a pound* “Is this okay?”

Customer: “No, it’s too light. Try the piece in front, instead.” *note that it’s a much smaller piece*

Me: “Yes, ma’am.” *weighs it up, and it comes to .85*

Customer: “Perfect. I’ll take it.”

Me: *screams internally* “Will that be all, ma’am?”

Customer: “Yes, thank you.” *wanders off*

Me: *rethinking choices I’ve made in life that lead me to this job*

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Unfiltered Story #167577

, , | Unfiltered | September 20, 2019

I’m running a self service area of about eight brand new registers when this young woman and her dad show up. The woman grabs her items from the cart, and slams them against the machine, causing it to freeze.

customer: Well this machine is broken!

She then repeats this at two more machines, causing the same malfunction. I am going along behind her resetting the machines and voiding out her in progress transactions.

I call my manager over, and another customer has come, and was about to start her own transaction, but is cut off by the first customer.

customer: Dont use them, they’re all broken!

I’m not allowed to say the woman is wrong, so I just say sorry, and go back to fixing the machines.

customer: None of these f***ing machines work.

me: Well you have to be gentle with them, I’m sorry.

After a glare, and five seconds of waiting, she throws her items back in the cart and starts walking off.

customer: I’ll go find a lane to check out. I’m not f***ing waiting for someone who isnt f***ing coming.

Almost immediately after, the manager showed up, and the machines were working.

These Pancakes Are Stacked Against You

, , , , | Working | September 17, 2019

(I am in a bout of depression, which isn’t helped by my little sister being in the hospital in Boston, with both parents with her. It is my birthday, and I have to work in the afternoon, so I decide to get myself a treat and make use of a certain restaurant’s coupon for a free stack of pancakes on your birthday. I go in and I am one of maybe ten tables being served. I’ll fully admit I look horrible, wearing a hoodie, jeans, and sneakers, with hair unbrushed.)

Waitress: *after seating me* “What would you like today?”

Me: “Can I get a pot of coffee? Also, I have a coupon for a free stack of pancakes.”

Waitress: *smile fading* “Anything else?”

Me: “No, thanks.”

(The waitress walks away without another word. She comes back with my pancakes and a pot of coffee, and leaves again as I thank her. I eat quietly, watching as she checks in on other customers, and gives me nothing but sideways glances. As soon as I am done with my pancakes:)

Waitress: “All done? I can take that from you.”

(She picked up my dishes and walked off. I watched as she glanced back at me and started talking to a waiter quietly. He looked at me, then shrugged at her and walked off. She came back a minute later with the check, told me I could pay at the front desk, and walked off. I got up and went to pay with the last $10 I had. My coffee came to about $3, and clearly the waitress didn’t expect to get a tip from some grungy teenager for a $3 order. I walked back to my table, downed the last of my coffee, and tucked the remaining $7 under the mug and walked out. My only regret is that I didn’t get to see her face. Never judge a book by its cover! I may have looked like trash, but that’s no excuse for poor service!)

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