I work the lowest-paying job at my local grocery store, as I am too young to be a cashier; you have to be twenty-one or older.

Part of my job is to clean bathrooms. I block off the women’s restroom with our cleaning cart so I can clean it. A lady comes up and completely ignores the fact that I’m cleaning and shoves the cleaning cart out of the way of the door.

Me: “Oh, sorry, I’m cleaning this. I’ll just be a minute—”

The woman pushes past me into a stall. I give up and start to clean the mirrors before I mop the floor, since she’s technically in the way. She finishes in the stall and starts washing her hands. When she’s done, she FLICKS her very wet hands right in front of me. Water goes EVERYWHERE. All over the floor, all over the mirrors, and all over… me.

Me: “Excuse me?”

The woman just left, pushing the cart farther out of the way. I was stunned. I’ve started making sure no one can get through while I’m cleaning!

I work as a bagger at a grocery store. A man comes in to buy a couple of items and his total is about $3. He is paying with a debit card.

Customer: “Oh, I wanted cashback, but the card machine is asking for my PIN.”

Cashier: “Go ahead and put your PIN in; I’ll fix it.”

Customer: *Types in his PIN* “Oh. Now it’s asking for my PIN again. I just put it in.”

Cashier: “Let me see.” *Looks at card reader* “Go ahead and put your PIN in again. I can start another transaction if you need cashback.”

Customer: “Okay.” *Retypes his PIN* “Okay, it says to remove my card.” *Removes the card*

Cashier: “It’s telling me that you asked for [amount] in cashback.”

Customer: “How much?”

Cashier: “[Amount].”

Customer: “Oh. That’s my PIN. My bad.”

He took the cashback and his purchase and left the store. The cashier and I could barely wait until he left before we burst out laughing!

Related:
PIN-Headed, Part 14
PIN-Headed, Part 13
PIN-Headed, Part 12
PIN-Headed, Part 11
PIN-Headed, Part 10

A customer leaves a huge pile of crap on the side of our storage building. I know it was him because when I came in, I saw him put the all the same stuff behind his vehicle. My manager has him charged for the clean-up. He later calls asking about the charge. When I explain, he gets angry.

Customer: “You can’t prove that was my stuff. This is totally unfair! I wasn’t even at my storage unit today.”

Me: “Sir, I saw you with that stuff just this morning by your car, and you came into the office and spoke to me twice personally, so I know you were here, and we have you on video.”

Customer: “Well, that doesn’t matter because I didn’t touch the stuff. It wasn’t even my stuff. My mom was working with some guys I hired and they left the mess.”

Me: “Sir, it’s your storage unit, you were present at the time of all of this, and you are the one responsible.”

Customer: “But you don’t understand! I didn’t touch the stuff! I shouldn’t have to pay for the clean-up, that’s my mom’s and the guy’s! It’s the hired guy’s fault! All I was doing was sitting in my car and playing on my phone.”

A customer comes in wanting to return a small LED flashlight, the kind you twist to turn on and off.

Me: “I’d like to return this flashlight. It doesn’t work.”

Manager: “That’s fine. We’ll replace it for you.”

I turn to my coworker.

Me: “Go grab another one of these for her.”

The coworker grabs an identical flashlight and gives it to the customer. The customer leaves and the returned flashlight is marked as defective. Moments later, the same customer comes back into the store and approaches me at the counter with the replacement flashlight.

Customer: “I need to return this one, too. None of these flashlights work.”

Me: “Let me look at it.”

Customer: “It says, ‘twist to operate’, but I can’t get it to turn on.”

I inspect the flashlight for a moment, twisting it and seeing that she’s right. I unscrew the bulb part and see a small piece of paper covering the battery inside. Curious, I flip over the packaging and read the instructions: “To operate, remove protective film from battery, then twist.” I remove the film and turn the battery on.

Me: “There! All you had to do was remove that piece of film from the battery to make it work.”

Customer: *Pause* “I knew that.”

My friends and I go to Las Vegas for the weekend. While there, we decide to play some blackjack, so we find a blackjack table.

The dealer deals us our cards. Her up card is an eight. After we all make our decisions, the dealer turns over her down card — a nine — giving her a hard seventeen. At first, since we all have between eighteen and twenty, we think we win, since the table’s rule is that the dealer stands on any seventeen. However, the dealer then draws another card — a four — giving her a twenty-one.

Dealer: “You lose!”

Me: “You cannot draw on seventeen! It says, ‘Dealer stands on seventeen,’ right on the table!”

Dealer: *Snotty tone* “Sorry, I make the rules at this table!”

Friend #1: “Just leave it, [My Name]. Let’s just do another round.”

She deals us another hand. Her up card is an ace this time.

Dealer: “Would anyone like to make an insurance bet?”

We all decide to make the bet.

Dealer: “Nope, no ten-value card. You lose your insurance bet!”

Welp. It was worth a try. We continue regardless and make our decisions. She turns over her down card — a king.

Dealer: *Smug grin* “You lose!”

Friend #3: “You said you didn’t have a ten-value card!”

Dealer: “Well, I lied.”

Friend #2: “You can’t do that! We want our money back!”

Dealer: *Snottily* “My table, my rules. You’re not getting your money back.”

Me: “That’s it. We’re done here.”

We got up and went to management to complain. Upon hearing our complaints, they told us we weren’t the first patrons she had pulled this stunt on. After investigating the security footage to confirm it, they refunded us our money and apologized for the incident, assuring us she would no longer be a problem. We ended up playing poker and roulette for the rest of our time there. At one point, on my way to the restroom, I saw the now-fired dealer being dragged out by security, kicking and screaming. We still go to this casino whenever we go to Vegas, but we no longer play blackjack.