I am at the grocery store where I used to work, picking up a few things for the week, including a case of beer. The cashier, who I do not know, asks for my ID. I show her and she moves on with the transaction. I am twenty-one and she had no problem with me purchasing this alcohol.
She is almost done with the rest of my items when one of my mom’s former students sees me and runs up to give me a hug. She is in middle school now, so she is only twelve or thirteen. Remember that this girl has only just shown up and our conversation indicates that we have not seen each other for a while and we are not together.
Cashier: “You’re going to need to wait for my manager to come void the alcohol; I can’t sell this to you.”
Me: “But I already showed you my ID; it clearly states I am old enough.”
Cashier: “Yes, but you are with a minor, and store policy states that I cannot allow you to purchase this.”
This confuses me because I clearly remember from training that there can be some exceptions to selling alcohol to people who are accompanied by minors, mostly parents who are shopping with their kids.
Me: “She is not with me. I just happened to run into her. It’s not like we are going to the same place.”
Cashier: “You could have planned to make it look like you just ran into her. I have no way of knowing and I’m not going to get fired because some kid asked you to buy them beer!”
The student’s dad is aware of the situation and steps in at this point to confirm that we definitely did not come to the store together and I am not purchasing alcohol for his daughter.
Student’s Dad: “Look, I know they can be strict about this, but I can promise you that [My Name] is telling the truth.”
Cashier: “Well, we’ll see about that!”
One of my former managers finally arrives, and after listening to the situation, just rolls his eyes.
Manager: “Yeah, [Cashier], why don’t you just go bag on another lane; I’ll take care of this.”
The cashier leaves.
Manager: “Hey, [My Name], sorry about that. I’ve had to talk to her a few times about this. Last week, she tried to deny cigarettes to a guy who was with his eight-year-old son! Looks like I might need to ask another manager to try and get through to her. Here’s your receipt!”
I saw that same manager a few weeks later, and he told me they had to fire her for stealing loyalty points from customers!