Me: “Hi, welcome to [Music Store]. How can I help you?”

Customer: “Yes, I’m having a little trouble with this CD.” *holds up a Carrie Underwood CD*

Me: “All right, what’s the problem with it?”

Customer: “Well, I was listening to that song, you know, Before He Cheats.”

Me: “Yes?”

Customer: “Well, the lyrics don’t really make sense in one part.”

Me: “Excuse me?”

Customer: “Well, you see, she says, ‘I may have saved a little trouble for the next girl, because the next time that he cheats, you know it won’t be on me.'”

Me: “…”

Customer: “You see, she hasn’t really helped the next girl at all. She’s saying he’ll cheat again, and that it won’t be on her, so it’ll be on the next girl! That next girl isn’t being helped at all!”

Me: “…so there’s nothing wrong with the CD itself?”

Customer: “The lyrics don’t make any sense at all!”

Me: “Ma’am, if the CD itself plays correctly, then…”

Customer: “Well, I’m saying it DOESN’T play correctly! The words are wrong!”

Me: “Ma’am, there’s nothing I can do to change the lyrics of a song.”

Customer: “Can’t you just call her up, and make her change them? I mean, really, it’s in her best interest, since her song would make more sense, and more people would buy it that way!”

Me: “Ma’am, let me be sure I’m understanding you. You want me to somehow call Carrie Underwood, and have her change the lyrics to her song, which has sold millions of copies, because you don’t approve.”

Customer: “Exactly! I knew someone would understand. The other store I went to didn’t help at all!”

Me: “Ma’am, are you saying that, not only is the actual CD playing without skips, and the disk is not scratched, but that you bought it somewhere else?”

Customer: “Well, yes. So, can you call her?”

Me: “No, ma’am. I can not.”

(The customer refused to understand that I could not, in fact, change the lyrics, and spent another 10 minutes trying to explain why she was upset.)

This story is part of our Musically Ignorant Customers roundup! This is the last story in the roundup, but we have plenty of others you might enjoy!

22 Fun Stories About Musical Theater That Will Have You Dancing In The Aisles!

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(I work at a music store which also offers private lessons. There’s a student practicing on a piano when another customer comes in.)

Me: “Welcome to [Music Store]. How may I help you today?”

Customer: “I’d like to buy a piano for my son. He’s starting lessons next week.”

Me: “Digital, upright, or grand?”

Customer: “I just want a piano!”

Me: “Certainly. This is the Roland RD-700GX, which–”

Customer: “Is that girl for sale with that piano?” *points to the girl*

Me: “Uh, no, ma’am. That is a student. She’s just practicing.”

Customer: “Well, I want that girl to teach my son! How much does she cost?”

Me: “Ma’am, she is NOT for sale.”

Customer: “She’s not? But she’s sitting right there! This is false advertisement!”

Me: “We sell pianos, ma’am. Not children.”

Customer: “But it’ll be so romantic to have that playing in the background during meals!”

Me: “Ma’am. For the last time, she is not for sale. Please stop.”

Customer: *walks over to girl* “Hello!”

Girl: “Uh… hi?”

Customer: “How much do you cost?”

Girl: *without missing a beat* “Lady, you must be really desperate if you’re looking for a hooker in a music store!”

Customer: *quickly leaves the store*

This story is part of our Perfect Comebacks roundup!

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(Note: the music from the jukebox in our bar is playing pretty loudly.)

Customer: “Can you turn the jukebox back on please?”

Me: “It is on.”

Customer: “No, it’s not.”

Me: “Yeah, it really is.”

Customer: “No, it’s not. The government turned it off.”

Me: “Erm, really?”

Customer: “Yeah, so can you turn it back on?”

Me: “Erm, okay…” *I pretend to push a button underneath the bar* “…how’s that?”

Customer: “Much better, thanks!”

This story is part of our crazy customer conspiracy theorists roundup!

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Me: “Good afternoon, ma’am. How many books of these stamps?”

(As I ask the customer this, “Yellow Submarine” by the Beatles begins playing on a nearby radio.)

Lady: “Oh, my gosh! I love this song!”

Me: “That’s great. Now, how many books of–”

Lady: *begins to dance towards the door*

Me: “Uh, okay, ma’am, don’t forget your–”

Lady: *dances out of post office, leaving her purse on the table and the rest of the customers confused*

(This took place in a music store where there was a Jonas Brothers poster on display. A young female customer comes in, walks past the poster, stops, then walks back again.)

Customer: “O. M. G.”

Me: “Can I help you?”

Customer: “Can I get them?”

Me: “Um, who?”

Customer: “The Jonas Brothers.”

Me: “Yes, you can purchase that poster and their CDs.”

Customer: “No, I mean do you sell them? Like the real them?”

Me: “Um…what?”

Customer: *getting frustrated* “Can I buy the Jonas Brothers?!”

Me: “…I’m sorry, but we don’t sell people…”

Customer: “Well, that is just plain STUPID. WHY would you have an advertisement for them if I can’t buy them?! *storms away angrily*

Me: “…”

This story is part of our customers-treating-staff-like-they’re-sub-human roundup!

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