(Two employees are at the electronics counter talking to a customer about anime. The particular show they’re talking about is “Case Closed” (aka “Detective Conan”). I have followed the manga and the anime for a long time. Note that I am a female customer, while the employees are male.)

Employee #1: “You have to see this anime! It’s amazing!”

Customer: “What’s it about?”

Employee #2: “It’s about a kid who solves cases. He lives with his uncle and this chick.”

Employee #1: “Yeah! His parents died when he was young and he’s, like, trying to solve their mystery.”

(I am cringing at this point, so I intervene.)

Me: “Are you talking about Case Closed/Detective Conan?”

Employee #2: “Yeah.”

Me: *turns to customer* “Actually, the show is about a teenager who was turned into a child due to an experimental drug given to him by a mysterious syndicate. His real parents are almost never home, so he is taken in by the girl he’s secretly into, and vice versa. Her father happens to be a detective, so he helps her uncle solve mysteries as a private detective. All of this so he can catch the syndicate that transformed him into a child and hopefully get his original body back.”

Customer: “Oh! That sounds intriguing! I’m going to check it out! Have a nice day!”

(The customer walks off and I resume my shopping. I overhear the employees I just talked to.)

Employee #1: “Chicks know anime?”

Employee #2: “Apparently!”

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(I have gone with friends from work to see the midnight showing of ‘The Avengers’. I am talking to my wife about it afterwards.)

Me: “I felt weird wearing my Spider-man shirt since he’s not an Avenger, but at least he’s Marvel. I saw some people wearing some weird stuff.”

Wife: “Like what?”

Me: “Well, I saw one person wearing an Aquaman shirt.”

Wife: “Wrong universe. And who would wear an Aquaman shirt? He’s just stupid!”

Me: “And, that’s why I love you.”

(I work at a video rental store and near our check out we have the boxed set of Star Wars on Blu-ray.)

Customer: “Oh my God, Star Wars on Blu-ray! I love this movie so much!  I like how in the new ones, they put in the new Anakin Skywalker in the scene with the Jabberwockys on Earth!”

Me: “…you mean Ewoks on Endor?”

Customer: “Oh yeah, that’s what they’re called…”

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(I am outside in the box office by myself at night when a shady-looking guy walks up.)

Customer: “Hi, when’s the very next show?”

Me: “Twenty minutes.”

Customer: “Okay, I’ll get a ticket to that one.”

(This is very common for people who don’t care what they’re seeing and want to kill time, so I sell him a ticket for Harry Potter, which is the next movie. He walks away looking at the ticket.  A few minutes later, he comes back.)

Customer: “You sold me the wrong ticket. You said Twenty Minutes.”

Me: “I’m sorry, I thought you wanted the next show that was playing.”

Customer: “Yeah, I do.  You sold me a ticket for Harry Potter.  I don’t want this movie. I want the other one!”

Me: *confused* “I’m sorry, what movie did you want again?”

Customer: “Twenty Minutes.”

Me: “We don’t have a movie called Twenty Minutes. You asked when the next movie was.”

Customer: “Well, whatever. I don’t want to see this.”

Me: “Okay, I can change it for you. What movie would you like to see instead?”

(He picks a different movie, and our policy for exchanges is to write over the ticket itself and initial it. Otherwise, you have to ring up a new sale to print out another one, thus making our tills short.)

Customer: “You have to give me a new ticket.  This won’t work.”

Me: “It will. The door people will know I changed it for you.”

Customer: “But you wrote on it.  They’ll think I did it.  It won’t work!”

Me: “Sir, I promise you, this ticket will work. Those are my initials, and they know them.”

Customer: “No, you don’t understand. I’m under house arrest and I need proof of where I’ve been.  They’ll think I was the one who wrote on it.  I have the ankle bracelet and everything…” *ominously* “You want to come out and see?!”

(I immediately printed out a new ticket for him!)

Customer: “I just walked into the auditorium to see [Movie Title], and the movie is already playing.”

Me: “May I see your ticket stub?”

(She shows me her ticket stub while I continue to tear other customers’ tickets.)

Me: “Ma’am, you chose to see [Movie] for the 2:15 showtime. Do you want to watch that movie for the next showtime? The next one won’t be playing until 5 PM.”

Customer: *irritated* “But the movie has already started! I don’t know what to do!”

Me: “Well, since you have missed the first 45 minutes of the movie, I can only get you to wait until the next showtime. That, or we can get you either a rain check or a refund.”

Customer: “Then tell me. What do you want me to do?!”

Me: “You’ll have to go back to the box office and have them exchange your ticket for another ticket for the 5:00 showtime, or have them get you your refunds.”

Customer: *starts yelling* “But I don’t want to do that! The movie already has started! You need to tell me what do I do!”

Me: “Let me get you the manager.”

Customer: “You don’t know anything!” *walks away*