Entropy Strikes Again

| Right | March 3, 2008

(A woman came up to the concession counter with a tub of popcorn.)

Me: “Yes, can I help you?”

Woman: “WHY IS THIS POPCORN COLD?!”

Me: “It is? That’s weird, it shouldn’t be. I just made several batches, so I can get you another one.”

(The popcorn was ice cold, which was odd considering it usually stayed warm for a few hours.)

Me: “Just wondering, when did you buy this popcorn?”

Woman: “Yesterday.”

Me: “…”

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Those Pesky Twin Brothers

, | Right | March 1, 2008

(I am calling customers with overdue movies to remind them that they are due back.)

Customer: “Hello?”

Me: “Hi, this is Lynne up at Movie M**** and I was just calling to remind you that The Bourne Identity and Barnyard were both due back about six days ago. So, if you could get those back to–”

Customer: “I told the guy that called last night I didn’t rent those movies!”

Me: “Well, sir, I can give you the exact time and date they were rented, if that would help you remember…”

Customer: “And when the hell did I supposedly rent these movies?”

Me: “Wednesday, the 23rd at 7:13 pm.”

Customer: “I didn’t rent them! I was out of the country last week!”

Me: “Sir, do you have a brother?”

Customer: “No, I don’t have a brother! Why in the h*** do you want to know that?!”

Me: “Because if you were out of the country then it must be your twin brother on the security tape renting those movies.”

(Customer sputters for a moment.)

Me: “If you can get those back to us before we close tonight at 10 pm, there will be no further late charges.”

Customer: “Okay.” *hangs up*

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Alls Well That Ends Well In Roswell

, , | Right | March 1, 2008

(I worked at a sign making company in Vancouver–AKA Hollywood North–that did a lot of work for locally produced sci-fi TV shows like The X-Files. We did a lot of signage that said things like “FBI Headquarters” that they would use to make a local library look like some kind of secret government research facility.)

Movie Set B*tch: “OMG! We need a TEAK sign that says FBI headquarters down here at the set in three hours.”

(Note: This job normally takes one person several days to complete with staining and whatnot.)

Me: “Okay. We can do it but we’re going to have to charge you triple for a rush job.”

MSB: “No problem. Just have it down here in three hours. I don’t care how much it costs.”

Me: “Just to confirm. You want it stained to look like teak, yes?”

MSB: “Yes. Please hurry!”

(We get the sign done in 2.5 hours but we’re literally applying the last coat of stain to it while we drive to the studio to make sure it looks good when we get there.)

(MSB Looks at the sign and throws a fit.)

MSB: “I SAID TEAK! TEAK! TEAK! TEAK!”

(I look around. The whole set is done in mahogany. Very different colour of wood, if you’re not familiar.)

Me: *points at the mahogany set* “Do you mean this colour?”

MSB: “YES! TEAK!”

Me: “That’s mahogany.”

MSB: “F*** YOU, YOU LITTLE S***. YOU’RE GOING TO PAY FOR THIS IF IT PUTS US OFF SCHEDULE!”

(MSB storms off to find the director. The director comes around, looking pissed.)

Director: “What’s the problem?”

(MSB tells him how stupid we are and that she specifically asked for teak. The director looks at the set and at our sign.)

Director, to MSB: “God d*mnit, you’re dumb! The set is mahogany. You were supposed to order mahogany signs!”

MSB: *looks like she’s going to barf*

(The director apologized to us and asked us how fast we could re-make the sign. We told him two hours but it was going to cost them.)

(On the bright side, we got to have lunch with Scully and Mulder.)

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Not Quite What Disney Had In Mind

| Right | February 29, 2008

Me: “Thank you for calling *** Cinemas. How can I help you?”

Some Stoner: “Yeah. Do you have any funny movies?”

Me: “Sure…”

(I go through the list of comedies.)

Stoner: “Oh. I watched Toy Story today while I was high. That was pretty funny, seeing those toys running around all f**ked up. Do you have anything like that?”

(I put down the phone for a moment to stifle my laugh.)

Me: “I’m sorry, sir, but we do not have any drug-induced movies playing right now.”

Stoner: “Oh. Well, uh…I’m gonna watch Toy Story 2 now.”

(Stoner hangs up.)

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Pride Goeth Before A Rental

, , | Right | February 26, 2008

(I have a reputation of knowing good movies. Some customers get into the habit of just coming in and asking me what they should watch… especially when they want to seem intellectual. One customer is an a** one day so I give him a Russian movie that is slow, boring, and pretentious. He returns the movie about a week later.)

Me: “How’d you like it?”

Customer: “Man, you dropped the ball on this one. It sucked. Took me three nights to get through it. I kept falling asleep. I hate to have to pay this much money for it.”

Me: “Wow, I’m surprised. I don’t recommend it to a lot of people because I don’t think they’ll catch the subtle subtext in the imagery.”

Customer: “Really?”

Me: “Yeah… The meat of the story is really in the shot composition, the use of color, and the things that remain unsaid. It gets past a lot of people but I thought you would have caught that and enjoyed the message.”

Customer: “You know, don’t check that in yet. I’ll take it back and watch it again.”

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