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| Round Rock TX | Unfiltered

 

I use to work at a movie theater and it was one of the Twlights premier which sells out FAST.

Customer: My daughter needs one ticket to Twilight

Me: Ma’am I’m sorry but the movie is sold out. (it was sold out to 0)

Customer: But my daughters friend has a seat for her in there.

Me: I can not sell any tickets because my computer says I have no more seats.

The customer’s daughter calls her friend inside the theater.

Customer: Her friend says that there is an empty seat right next to her.

Me: But ma’am I can not sell any tickets because my computer says 0.

Customer: How is that possible when there is an empty seat right next to her.

Me: I am not sure but I can’t sell a ticket.

Customer: But there is an empty seat and my daughter needs a ticket.

I turn my computer for her to see

Me: See ma’am I have no tickets to sell.

They walk away for a minute and as they do another person comes up and refunds their ticket, so now I have one.
Customer comes up again

Customer: You sure you don’t have any tickets?

Me: Well someone just refunded theirs so now I have 1.

Customer: Finally, I need that one.

Me: Oook

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Not-So-Smart-Phone: The Movie

| Tyler, TX, USA | Bad Behavior, Movies & TV, Technology

(I’m checking theaters on a busy weekend, which means walking into each theater and making sure people aren’t on their phones, etc. A guy sitting on the very front row of a crowded theater has his MASSIVE phone out and even holds it up where everyone in the theater can see it, so I go up to him.)

Me: “Sir, I’m going to have to ask you to turn off your phone.”

Customer: “What phone?”

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The Calm After The Storm

| NY, USA | Awesome Customers, Movies & TV, Popular

(This particular story happens the day after a really bad snow storm. The storm leads to us shutting down early the day before, numerous employee call outs because they still can’t get to work, and several of our company’s smaller locations nearby to have shut down for the day. My coworker and I are in the box office with a massively long line that is out the door.)

Me: “I’m so sorry about the wait. What would you like to see today?”

Customer: “I’d like one ticket to [Movie], and there is no need to apologize. There was a blizzard yesterday. I’m just glad you guys are open.”

(I finish the transaction and call the next person.)

Me: “I’m so sorry about the wait. What would you like to see today?”

Customer: “We’d like two for [Movie] and it’s fine. You guys are doing your best and it’s not a big deal that we had to wait a little while.”

(After several more transactions like this my coworker turns to me.)

Coworker: “Are we in the Twilight Zone or something? Everyone is being polite about waiting in line.”

Me: “We’ve clearly entered some alternate universe where customers are nice to us.”