Looking For A Specialty Item Doesn’t Make You Special

, , , , , , | Right | April 5, 2021

We are a specialty component store. People come to us because they can’t find what they need at the big box stores and websites. We’re not usually the cheapest out there, but for most of our customers, that doesn’t matter because we actually HAVE the impossible-to-find object they’re looking for.

Customer: “I’m looking for [specific hydraulic component]. You got anything like that?”

Me: *Searches* “Actually, yes, we have that exact model.”

I list off some specs to make sure it matches.

Me: “That’s $453.75.”

Customer: “Ouch, that’s pretty expensive. Do you have anything cheaper?”

Me: “I can check what we have that might function similarly that’s cheaper. What can you use that’s different?”

Customer: “The price. A lower price.”

Me: “Sorry, I meant what specs can change for you and still be usable?”

Customer: “I want the exact same thing but cheaper.”

Me: “…”

Customer: “…”

Me: “…”

Customer: “…”

Me: “If you’d like to buy this exact component, then it will cost $453.75. We do not sell a version that will meet all these exact specifications for a cheaper price.”

Customer: “Why not?”

This story is part of our Best Of April 2021 roundup!

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Put Me In The Black With Green Or I’ll See Red

, , , , | Right | CREDIT: ish*tmyselfdaily | April 2, 2021

A guy comes to the register. He wants to buy a shirt and a pair of socks, but the shirt has a small, extremely washable stain on it, so we have to give him a 10% discount on that one item. I give him the total. He tells me several times that I didn’t put in the discount, but the discount only takes off $1, so he decides he doesn’t want the socks.

I hand him the receipt.

Customer: “Actually, I changed my mind. I do want the socks.”

So, I have to go through the whole process again. I hand him his change and shut the drawer, and he turns around and holds out one of the dollar bills and doesn’t say anything.

Me: “What’s wrong?”

Customer: “I don’t like the color of this dollar. It’s old and discolored.”

We had a max capacity of ten in our store, and the line had nine people waiting to checkout, but this dude was standing there demanding that I exchange the dollar for a greener one.

Thankfully, my coworker came out and traded him a dollar from his own wallet and the dude left.

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Can’t Walk A Mile In Those Charity Shoes

, , , , , | Right | April 1, 2021

I work at a thrift store that is known for being a non-profit organization. We get all of our items from donations, so we don’t go out and buy anything. Our prices are very cheap and have always been — $2 for a shirt, $3 for jeans, and so on. A customer places an item on the counter.

Me: “That’ll be ten dollars.”

Customer: “Ten dollars for a pair of shoes?!”

The shoes are brand new Converse that have never been worn; ten dollars is a steal!

Me: “Yes, ma’am.”

Customer: “That’s ridiculous! I thought this store used to help people!”

Me: “We do. All of our profits go to [Local Pregnancy Center]. We don’t keep a penny.”

Customer: “That’s still unacceptable; that’s too much for shoes.”

Me: “Well, ma’am, if we lowered the price, then the organization wouldn’t get as much.”

The customer decides that she doesn’t want the shoes anymore. She picks them up off of the counter, throws them at me, and storms out of the door.

Me: “Have a nice day!”

I haven’t seen her since.

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Five Out Of Ten For The Memory Test

, , , , , | Right | March 31, 2021

I am buying groceries at the store, and when I pay, the self-checkout machine doesn’t give me my change. The employee comes over and opens the machine.

Employee: “How much did you put in?”

My mind goes completely blank and I pause.

Me: “Five dollars?”

Employee: “Are you sure?”

They take out a ten-dollar bill.

Me: “Yes.”

The confused-looking employee gave me change for five dollars, and I left, too embarrassed to admit that I put ten dollars in originally.

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Good Customers Can Always Gas You Up

, , , , , | Right | CREDIT: imboard6969 | March 30, 2021

I deliver food to this gentleman once or twice a week at his corporate job and he has always been great with the tip. Today, he handed me $40 on top of his usual 25% tip. I broke down crying.

His generosity made it so that I can afford the gas to go see my family for Christmas. I texted him after the fact — something I usually never do — and he was so nice.

Gentleman: “Thank you for keeping me fed in 2020, and I’ll see you in 2021!”

Just keeping that positive attitude has made my entire month. I will finally get to see my family after one year and get a little gift for my love of ten years. This will not be forgotten! Thank you, corporate dude!

This story is part of our Feel Good roundup for March 2021!

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