Baht Nothing

, , , , , , , | Right | December 15, 2017

(I am at a cafe at the departure lounge of the airport, queueing up behind some tourists heading home. Note: All the notes and coins are clearly marked.)

Tourist: “How much is this bottled water?”

Cashier: “It’s [amount], ma’am.”

Tourist: *shoving some change at the cashier* “Here.”

Cashier: “So sorry, but you are short by [amount].”

Tourist: *gives a note* “Fine. Here. I don’t understand your currency. I want my change in [Home Country’s currency].”

Cashier: “I’m sorry; I can only give you change in Thai Baht.”

Tourist: “This is outrageous! What kind of place is this that you can’t give me change in [Home Country’s currency]?!”

Not Much Assurance About The Insurance, Part 8

, , , , , | Right | December 15, 2017

(I work in a major wireless retail store. A customer comes in with a newer smartphone that he recently purchased. It is no longer working after being dropped in a pool. After going over multiple options, including insurance which ships overnight, the customer opts to buy out his current phone agreement in order to get a new device in store.)

Me: “Today you’ll have to pay the remaining amount of your current device, which is $450, plus the tax on the new phone, and then your monthly payments will start over on the new phone.”

Customer: “But you said I’m buying out of my agreement? I don’t want to have a payment.”

Me: “Yes, sir. You’re buying out your broken device that you still owe on, but then you said you would like to purchase a new phone today in the store instead of going with the insurance.”

Customer: “You mean because I broke my phone, you’re going to charge me for a new one?”

Me: “Yes, sir, electronics do cost money. Again, if you do insurance, you’ll just pay a small deductible and you’ll get a new phone tomorrow; that would be cheaper.”

Customer: “I told you I don’t want to do the God**** insurance, but it’s poor business to charge me for a new phone just because I destroyed my other one.”

Me: “If I go out and wreck my car, and want a brand new one, I still have to pay off the old loan, and then I’d start a fresh loan on a new car. I don’t get a free one.”

Customer: “Well, no one would do that. That’s why you have insurance!”

Me: “…”

Related:
Not Much Assurance About The Insurance, Part 7
Not Much Assurance About The Insurance, Part 6
Not Much Assurance About The Insurance, Part 5

Cents-less Prints-iples

, , , , , | Right | December 14, 2017

Customer: “I’d like to pick up my printed photos.”

Me: “Sure.”

Customer: “Thank you.”

(Another customer requests their photos while the lady begins scribbling on the envelope. After helping the customer I offer to help the lady.)

Me: “Was there anything else I could help you with?”

Customer: “Yes, I wanted to know what the price per print was.”

Me: “Oh, looks like you ordered 4×6 prints, so the price is 32 cents per print.”

Customer: “Yes, but she said she’d make it 25 cents per photo.”

Me: “All right, once I help this customer, I’ll get the calculator to help you.”

(After taking the other customer’s photo, I return with the calculator.)

Me: “All right, it looks like the $3 discount covered one set of the prints, leaving your total, before tax, at $12.54 for 49 prints.”

(Customer punches numbers into the calculator.)

Customer: “But this says 29 cents per print.”

Me: *after reviewing the calculations* “Oh, you divided the full cost of the order before applying the discount.”

Customer: “No, let me show you.”

(The customer carries out calculation again and shows that her total should be $13.07 after tax, then calculates without the discount applied to the total.)

Customer: “See!”

Me: “I’m sorry, but it looks like the discount was applied; the total you were charged after tax was $13.07, which is only slightly above the 25 cents per print promised.”

Customer: “But I was charged 29 cents per photo! This is why I stopped coming here years ago. You people can’t even spare a cent to be generous.”

(Choosing to give up explaining, I allowed her to leave after a short apology to her. While taking a passport photograph for the next customer, I thought about how obsessive one must be to concern themselves about a single dollar’s difference, if we had actually neglected to apply the discount.)

Money Talks But It Doesn’t Read

, , | Working | December 13, 2017

(This happens back in the ‘80s. Our $1 note has been replaced with a coin, followed four years later by the $2 note being replaced as well. The $2 coin is much smaller than the $1 coin, which is unusual as our coins usually go up in size with each increase. I use a $10 note to buy something worth $6.)

Salesperson: “We have new $2 coins.”

Me: “Really? I’ve been waiting to see what they are like.”

Salesperson: *hands me two coins back* “There you go. $4 change.”

Me: *looking at the coins, wondering why the $2 coins are the same size as the $1 when I know they are supposed to be smaller* “Hold on, you’ve just given me the wrong change. You still owe me $2”

Salesperson: “No, that’s right. Those are the new $2 coins.”

Me: “I don’t think so.”

Salesperson: “How do you know? You said you had never seen them before.”

Me: “The fact that these say $1 on them.”

Salesperson: “Are you sure?”

Me: *holding them up* “Yes, I am sure.”

Salesperson: “I don’t know. I think you might be wrong but I’ll check.” *opens cash drawer* “No, those are the larger coin which means they are worth more.”

Me: “No, the $2 are the smaller coin.”

Salesperson: “Now I’m confused. If you want two of the smaller ones that’s ok, but I still don’t think you are right.” *we exchange the coins*

Me: *holding up the $2 coin* “See? It says $2 right there.”

Salesperson: “Oh, is that how you can tell which is which?”

Green Cards Put You In The Red

, , , , | Working | December 13, 2017

(I have gone to visit a friend in Canada. I live in New York but am originally from Germany. I received my green card when I was 11 and at the time I am 20. I hand the border agent my green card, driver’s license, and German passport.)

Agent: “This doesn’t look like you.” *referring to the picture of 11-year old me on my green card* “However these two do.” *referring to the pictures on my driver’s license and passport which are much more recent*

Me: “I’m sorry, I was 11. All the information matches across all three forms of identification, does it not?”

Agent: “Yes but this doesn’t look like you. Why do you not have a more recent picture on here?”

Me: “Because it hasn’t expired yet.”

Agent: “Well, you should update it anyway.”

Me: “It’s $450 to renew a green card; I’m not going to be doing it early if I don’t need to.”

Agent: “I just don’t know if this is really you or not.”

(After a bit more back and forth of him not understanding why I wasn’t willing to pay $450 to renew my green card when I didn’t have to yet, he looked in the trunk of my car and had me pull over and go inside for them to take my fingerprints.)

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