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How Dare You Buy Stuff We Have In Stock?!

, , , , , , , | Working | June 30, 2021

Due to the current health crisis, my husband and I have tried to figure out ways to limit the number of visits to various stores. We also enjoy having some beer on the weekend. Instead of going to the beer store once or twice a week, we decide to buy a month’s supply at a time. This happens while we’re checking out at the beer store.

Husband: *To the cashier* “Hi, I’ve got [number] cases here.”

Cashier: *Sucks her teeth and replies with an instant attitude* “You know, that only leaves us with [other number] of cases to sell to other customers.”

Husband: “Well, I’ll be putting this on a debit card.”

The transaction is completed. The cashier calls out to my husband as he is exiting the store.

Cashier: “And I don’t appreciate you coming in here when we are due to close in twenty minutes!”

I was shocked by the interaction when my husband told me. I have felt the attitude from that particular clerk before. I know the owner by sight and made a mental note to speak with him the next time I saw him around town. When I told him, he apologized to me and told me that his clients can buy however much of something that they want and can walk in with one minute until closing if they want. He told me that it was not the first complaint about that cashier and if there was one more, she would be gone. She must have had another complaint because I never saw her in the store again.

Masked By Corporate Reasoning

, , , , , | Right | June 11, 2021

I live in an area where masks are a touchy topic. The majority of people don’t like them, and we don’t have a mask mandate, but I deliver groceries and most of my customers are elderly, so I wear mine. This is apparently a problematic decision.

Customer #1: “Why are you wearing your mask? Do you think I’m diseased or something?”

For my next delivery, I leave my mask on my chin and decide I’ll pull it up if needed.

Customer #2: *In an ‘Are you stupid?’ tone* “What’s the point in the mask if you’re leaving it down?”

Fair point. I put it on for my next delivery.

Customer #3: “Are you really wearing a mask just so you can hand me my stuff?”

Me: *Pauses* “Well, we don’t have uniforms, so this is the only thing I have with the logo on it. I’m just wearing it so people know I’m with [Delivery Service] and not a stranger on your porch.”

Customer #3: “Oh, you’re right! Thank you!”

I have finally found something that pleases everyone!

Probably Would Have Been Better If He Had Just Winged It

, , , , , | Right | April 27, 2021

I get a call-in order for our spicy chicken wings. A guy shows up to pick up his order, pays, and goes back to his car. This guy and his girlfriend eat the wings in their car and occasionally look back inside at me.

Half an hour later, the guy comes crashing through the door, yelling and screaming that there are feathers in his chicken wings. I open the box and notice big white CRAFT feathers on top of the fully-eaten wings. The feathers barely have sauce on them except for where they have touched the wings.

Me: “Sir, these are not chicken feathers, and you ate all of the wings.”

Customer: “No! Those are chicken feathers on my wings, and I want new wings!”

Me: “Sir, I can clearly tell you put craft feathers on these. I can’t get any more made.”

Customer: “This is bulls***! Get me your f****** manager!”

I went to the office and the owner of the place was the only one there. I could tell he was in a bad mood. For me, this was perfect! I told him the story and showed him the box. He rolled his eyes and stomped to the front.

The guy told him that his wings had feathers on them and he wanted new wings. Boss Man told him he’s not stupid, those weren’t chicken feathers, and he could go somewhere else if he wanted to try and scam for extra food. Best day of my life! Finally, someone wasn’t getting away with their scams!

Who Wants To Go On A Power Trip?

, , , , | Working | April 16, 2021

We’ve just gotten a new general manager and she’s learning the ropes. Everyone’s a little frustrated with her because she likes to go on little power trips, but we’re trying to be patient and let her get used to having her own store.

Right before she started with us, my boyfriend and I got a new puppy, and since I work close to home, I go home on my lunch breaks to let him outside and play with him for a few minutes. We get thirty minutes, and sometimes I take thirty-two or thirty-five minutes, so the new GM sits me down to talk about it. I agree to be more careful about getting back on time and the rest of the week I’m only punched out for twenty-five to twenty-seven minutes.

The new GM goes back to her training club for a few weeks, and this week is her first week as the official GM, no longer the GM in training. The puppy is big enough now that I don’t have to go home on my lunches, on the GM’s first official day, I eat lunch at work.

I’m in the back on my lunch break, crocheting and listening to a podcast, wearing huge headphones. [General Manager] walks in and bustles around for a moment before calling my name. I pause my podcast.

Me: “Yeah?”

General Manager: “Are you on lunch?”

I look down at my crocheting.

Me: “Um, yeah.”

General Manager: “Okay.”

She goes about her business. I think that’s weird, but whatever. An hour and a half later, I’m at the front desk with her.

Me: “Oh, let me show you a new pic of my puppy! He’s gotten so big, I don’t have to go home on my lunches anymore!”

General Manager: “Did you do what I told you and put newspapers on the floor so he didn’t mess it up?”

Me: “Uh, no, I don’t want him thinking peeing on the floor is okay, but he’s big enough to hold his bladder now.”

General Manager: “[My Name], I’m begging you, please, please, please. You’ve got to make sure you’re getting back before thirty minutes have passed. We can’t be taking long lunches!”

Me: *Totally baffled* “Um, I don’t.”

General Manager: “You don’t?”

Me: “No, I literally just told you I don’t! And you talked to me today while I was on lunch, and you asked me if I was!”

General Manager: “Well, I can’t have you taking excessive breaks, then. You can make your coffee and sit back there for a moment, but don’t spend too much time in the break room.”

Me: *Holds up my coffee* “I don’t. I make my coffee and bring it out here to drink. Even if I have to eat a protein bar, I wolf it down so I’m not back there for long.”

General Manager: “Well, you know [Regional Manager] is on my back. I gotta impress her, gotta stop all the bad habits here!”

Me: “Okay…”

I still don’t know what on earth happened there. Totally baffled me. I’m leaving for a better job soon anyway, so I’m just trying to stay out of her way. Not sure if she’s got it out for me in particular or if it was another power trip.

You’re Allowed To Complain – Just Admit That’s What You’re Doing!

, , , | Right | March 27, 2021

Customer: “Do you have a comment card I can fill out?”

Me: “No, sir, but we have an online survey where you can leave comments. I am the manager on duty; how can I help?”

Customer: “Well, I’m not complaining, but our meal was terrible. The steak was way too small, and…”

Complain, complain, complain…

A friend of his walks by and says:

Customer’s Friend: “Hey, man! Great to see you! How you been doing?”

Customer: “Great, man! Too blessed to complain about anything! Good seeing you!”

The customer turns back to me.

Customer: “Anyway, my wife’s meal was bad, too. She…”

Complain, complain, complain…