Trying To Make A Clean Break
It’s our second week open after being closed for two months and I’m on the main register for the first hour of my shift, which means I’m the first person a customer sees when they come in the building. We’ve been sanitizing carts, counters, and things, and employees are all wearing masks. One of the very first customers to walk in the door stands right next to our sign that says, “Clean carts,” and looks at me.
Customer: “Do you sanitize your carts every night?”
Me: “Yes, every day. We just sanitized most of those.”
After she walked away, I said to myself, “No, we leave that for you to do yourself. What? Of course we’re sanitizing carts.”
This lady took a cart and, an hour later, she returned it to the clean cart corral after paying for her items. I didn’t see which line of clean carts she put it in, since I was ringing up another customer, so when I was free, I grabbed the first cart in each line to sanitize just in case. What I should have said was, “Yes, after every use,” but even then, I’m not sure she would have gotten the hint, since she missed the “clean carts” sign twice.