Unfiltered Story #141615

, , , | Unfiltered | February 23, 2019

While doing our weekly grocery shopping it begins to storm outside, the kind of thunderstorm that will soak you to the bone in a matter of seconds. Once my wife, my 2 children, and I are done checking out we stop at the front door to decide if we want to wait for the rain to stop. After checking the weather we decide that it is going to last a while, so I just decide to suck it up and go out to get the car, leaving my wife and kids to wait for me to pull up. I of course get soaked to the bone on my way out. Once I get to the entrance I start loading my kids in the car when the store manager approaches us. I assume she is going to tell me I can’t park there, but instead she proceeds to help me load my groceries into the trunk, along with about 4 other employees all of them getting soaked as well. I have never had that kind of service before and it’s nice to know that there are still people out there willing to help their customers even if it doesn’t help their bottom line.

Unfiltered Story #141580

, , , | Unfiltered | February 22, 2019

(We are outrageously busy)

Me on Front counter:”Sorry guys I’ll be right back I have to help cook”

Waiting to order customers: “Ok that’s fine”

As I’m in the kitchen a lady walks up to the counter and yells: “Excuse me have you forgot about us!?” 

Me: “No, we are just really busy and coworker needs help in kitchen”

Angry customer: *scoffs and walks away*

Me: “So sorry about that here’s your food”

Customer: “That’s not what we ordered god can’t you get this right!?”

(Another customer walks up to me) 

Other customer: “Sorry we grabbed the wrong number”
(I take his food to him and then the other lady her order)

Customer: “About D*** time” 

Coworker (who is also manager):”Someone’s happy!”

Unfiltered Story #141258

, , | Unfiltered | February 20, 2019

(My work is a seasonal place. We are open from March to October. This situation happens about a month and a half into our new season. The phone rings and the Lady asks for the manager right away so my coworker gives me the phone.)

Me: “Hello, how can I help you?”

Lady: “Are you the manager?”

Me: Yes Ma’am.

Lady: “So, my husband and I came last summer to get some treats, and we also got a water.”

Me: “Okay….”

Lady: “But we got charged for the water. I think we got charge a buck or a buck fifty! I can go to a restaurant and get free water AND a lemon, but you charged us.”

Me: “Well I am sorry that happened, we don’t charge water here, so I am a little shocked it that this happened.”

Lady: “Well, we just don’t know if we can ever go there again… I just want to know do you charge for water?”

Me: “No ma’am, we don’t charge for water unless you ask for bottle water.”

Lady: “Well, maybe I can convince my husband to go again.”

(We never sell water here, so I was curious to see if she even had the right store.)

Me: “Out of curiosity ma’am, where are we located?”

Lady: “(Names location of a different store than ours)”

Me: “Like I said Ma’am, we have never charged for water here.”

Lady: “I JUST TOLD YOU, YOU SOLD WATER TO US. I WAS GOING TO LET IT GO BUT NOW I WANT SOMETHING FOR IT. YOU MADE US PAY FOR SOMETHING THAT IS FREE EVERYWHERE ELSE. WHAT ARE YOU GOING TO DO FOR ME?”

Me: “Absolutely nothing. You called the wrong store. We weren’t the ones that sold you water.”

Lady: Uh….*Click*

Pump Up The Crime Rate

, , , | Legal | February 17, 2019

(This story takes place a few years ago when gas is about $3 per gallon. I stop for gas on my drive to work. I drive a small car with a 13-gallon gas tank. The only other vehicle at the gas pumps is a large SUV with a woman standing next to it. The woman finishes pumping her gas while I’m still getting out of my car. She goes inside to pay, and I finish pumping my own gas. While I’m walking inside to pay, the woman practically sprints out of the store to her SUV, and then rushes out of the lot. I continue into the store, grab a drink and snack, and head to the cash register.)

Me: “This and gas on [Pump #2].”

Cashier: *scans my items and tries to enter the gas purchase* “Sir, are you sure you’re on [Pump #2]?”

Me: “Yeah, the black car out there.” *my car is now the only car at the gas pumps*

Cashier: “Sir, somebody already paid for [Pump #2]. The only unpaid gas purchase I have is for $70 on [Pump #1]. Are you sure that’s not you?”

Me: “My car only holds 13 gallons of gas. $70 of gas is almost double what my car’s gas tank can hold. There’s no way I filled up at that pump.”

Cashier: “Well, I don’t know what happened. Let me call my manager and I’ll see what he says. We need you to stay here until everything gets sorted.”

(The cashier calls his manager to the front of the store and tells him about the confusion. I call my boss to explain that I’m going to be late for work; luckily, my boss is pretty understanding. The manager goes back to the office to check the cameras, and returns to the register about ten minutes later.)

Manager: “Sir, it appears you’re correct; the cameras show you pulling up to [Pump #2]. However, I’ve called the police because I think I know what happened, and they might want to talk to you as a witness. The woman in the SUV at [Pump #1] might have seen your small car and decided to claim your gas purchase as her own to avoid paying as much for her giant SUV. Do you mind sticking around until the police get here?”

(Having already called my boss, I agreed to stick around for a few extra minutes. The police arrived and asked me to prove that the small car at [Pump #2] was mine; I used my key to start the car, and they were satisfied. The police thanked me for my time and let me go. The manager offered to waive the cost of my gas for being understanding, so I leave for work. The next time I stopped at that gas station, I asked the cashier what happened. The police were able to get the woman’s license plate from the cameras around the gas station and arrested her for her stunt.)

Unfiltered Story #140411

, , , | Unfiltered | February 17, 2019

(I work at a grill. We don’t really have a vegetarian menu so this customer ordered a grilled cheese. A minute after I bring out their food she flags me down.)

Vegetarian: “I hate to be a bother but there’s um, something in my sandwich.” She shows me: a spider is stuck in the cheese. I’m freaking out, sure we’re going to have a bunch of unhappy customers.

The guy from the table next to hers tries to lean over and see it. He asks “What’s in it?”‘

Vegetarian: “Some kind of meat. I’m a vegetarian. I really hate to ask but could I please have a new one?”

Me: “Of course, I am so sorry. I’ll get that to you right away.” I rush the plate back to the kitchen and show the chef. He goes red and starts yelling at his staff. My manager runs over and demands to know what’s happening. I tell him.

Manager: “Who else saw? We can’t afford to comp more than three..”

Me: “Just her table. She told the other tables it was meat.”

My manager was so grateful he sent over an entire dessert platter and comped their meal. When I told her table their food free they left a $100 tip.

Best table I’ve ever had!

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