Should Have Checked

, , , , , | Right | December 6, 2017

(It was just announced that our store is closing. Since we are in liquidation, there are signs posted on the doors and at the registers that we do not take checks, nor any coupons. I am ringing out a customer who hands me a coupon.)

Me: “I’m sorry. We no longer accept coupons at this location due to our liquidation.” *seeing that she is starting to write out a check* “And we no longer take checks, either.”

Customer: “What! Since when?! I always write checks here.”

Me: *pointing at the sign at the register right where she’s standing* “Right here. It’s also on the door as you come in.”

Customer: “That’s ridiculous! I always write checks here! I don’t have another way to pay. I am never coming back here again!”

Me: “Okay.”

Location Is Your Vocation

, , , , , , | Working | November 30, 2017

(Wherever I go, if I hear someone with an accent, I like to ask where they are from because I like placing accents. I am at work and am helping an exchange student from Ireland with my boss nearby.)

Me: “Pardon me, but where are you from?”

Customer: “Ireland.”

Me: “What city?”

Boss: “Hey, knock that off! You can’t ask foreign people questions like that. It’s racist!”

Me: “Actually, I am just trying to figure out his accent. He sounds like a friend of mine from college who is from Killarney.”

Customer: “Actually, I’m from County Kerry. Killarney’s county. You have a mighty ear.”

(My boss then started helping another customer without even acknowledging his outburst. I continued helping the first customer as we chatted about Ireland.)

Missed Calls Means Missed Meals

, , , , , | Right | November 24, 2017

(I am a delivery driver for a restaurant.)

Me: *calling customer but no response* “Hi, this is [My Name] with [Restaurant]. I am having difficulty finding your house, so if you could call me back, that’d be great. Thanks.”

(An hour goes by, and I call my manager because the customer won’t pick up his phone. Now my manager and I are both calling.)

Manager: *finally gets through* “Hi, my driver is having difficulty finding your location.”

Customer: “Yeah, I see the thirty missed calls and two voicemails. We’re supposed to be eating now; why aren’t they here yet?”

Manager: “I’m sorry. The driver had a difficult time finding your address.”

Dropped That Sale

, , , , | Working | November 14, 2017

(I have just had a meeting at a coffeehouse inside a mall. I am walking back towards the entrance and am passing a phone accessory kiosk when the following happens.)

Kiosk Employee: *calling out* “Excuse me, miss?”

(I keep walking, assuming it’s a sales pitch. He calls after me again.)

Kiosk Employee: “Miss, you dropped something!”

(This is plausible, as I am rather clumsy and scatterbrained at times, so I stop.)

Me: “Thank you! What did I drop?”

Kiosk Employee: “Well, you didn’t actually drop anything just now, but if you had dropped your phone, wouldn’t you want a good case to protect it?”

Me: “Even if I didn’t already have one, I certainly wouldn’t be buying from you after that stunt!”

Show Me The Money!

, , , , | Right | October 25, 2017

(I work customer service where we do a number of things including wiring money. As people like to use this to get free cash, we are told to hang up if someone calls claiming to be from the company.)

Me: *answering phone* “Thank you for calling [Store]. How can I help you?”

Scammer: “Yes, this is [Name] from [Company]. I need you to enter a transfer to see if your new security upgrade went through.”

Me: “Oh, you need me to make sure the system is secure by sending someone money when no one is here to give me money to validate the transaction.”

Scammer: “Yes, that is correct.”

Me: “Yeeeaaah, that’s not gonna happen.” *click*

(The sad part is some people actually follow through with these and complete the transaction.)

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