The Holiday Spirit Is Closed

, , , , , , , | Right | December 27, 2018

(I work at a dollar store that works with a military charity during certain times of the year. This time it is for a Christmas collection.)

Me: *after ringing last item* “Would you like to purchase a toy to help military families, through [Charity]?”

Customer: “No! If those women couldn’t afford to have kids, they should have kept their legs closed!”

Me: “…”

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I Don’t Have The Conserved Energy To Deal With You

, , , , | Right | October 12, 2018

(HR has just made an announcement over the loudspeaker that the store will be turning off some lights and turning down the air conditioning in order to conserve energy. I walk out onto the floor just as he’s finished making the announcement.)

Me: “I can take the next guest!”

Guest: *putting her items onto the counter* “Why are the lights off?”

Me: “We’re conserving energy.”

Guest: “Well, they should say something before turning the lights off!”

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Repeating The Colorful Situation

, , , , | Right | September 24, 2018

(Our store has had chip and PIN technology for months, but guests still never remember that they need a PIN to use their chip card. A guest is using his wife’s card and doesn’t remember her PIN.)

Customer: “Can you hold this stuff for me? My wife’s in the car, so I’ll just run and ask her about the PIN.”

Me: “No problem.”

(I suspend his transaction and put his bags behind the guest service counter. The guest returns not even five minutes later.)

Customer: “Excuse me. I was just here and had to run outside to talk to my wife. The girl put my bags behind the counter and—”

Me: “Sir, that was me.”

Customer: “Oh.”

(I have a full head of vibrant purple hair, so I thought it was pretty funny he didn’t remember I had helped him; people always remember me because of my hair.)

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Unfiltered Story #108917

, , | Unfiltered | April 11, 2018

So I was looking around Payless and I hear the cashier make a phone call.

Cashier: Hello, this is Payless Shoesource calling to confirm an order placed?

Cashier: Payless Shoesource.

Cashier: Payless.

Cashier: Payless Shoesource.

Cashier: No, I don’t have the store number, it’s Payless Shoesource.

Cashier: P-A-Y-L-E-S-S.

Cashier: No, Payless Shoesource!

Unfiltered Story #104889

, , | Unfiltered | January 31, 2018

(I’ve worked in retail for a few years and have only had this happen once.)

Me: *after handing the guest her change* Receipt is in the bag, have a good day!

Guest: Wait, what is this? *holds up a buffalo nickel, which is just a nickel with a buffalo on the back rather than a president*

Me: It’s a nickel.

Guest: But it has a buffalo on it, it’s not a real nickel!

Me: It’s definitely a real nickel, I can assure you that.

Guest: No, I don’t think it is. I want another nickel, other stores won’t accept this!

Me: Other stores will accept it, it’s a real nickel.

Guest: *shaking her head* They won’t take it, can I just have another?

Me: *opens my register to switch her apparently fake buffalo nickel with another nickel*

Guest: Thanks!

(Later I told my manager about it and he couldn’t believe that a grown woman had never seen a buffalo nickel before and refused to believe it was real.)