Giving You The Cold Shoulder… And Hands, And Feet, And…
(The weather has turned cold, and as I arrive for work I notice that inside feels colder than outside. I turn on the AC, which has been put on cooling. We have one coworker who complains about the heat; even in the middle of winter she will sneakily put the AC on to cooling. She cannot be made to understand that customer comfort comes first over staff; if it’s too cold, even in summer, they will leave the shop. The place starts warming up, but not enough for me to remove my cardigan that I am wearing over a long-sleeve top. Customers have their jackets on and are complaining about the coldness of the place. As a supervisor, I carry a set of manager’s keys that access the office.)
Coworker: “[My Name], can I have the key for the office?”
Me: “What do you need it for?”
Coworker: “Uh… I was going to adjust the AC; it’s soooo hot out here.”
Me: “I’ve got work to do in the office. I’ll do it when I get there.”
(I leave it for about ten minutes and then set it just one degree down as I sit down to do my work. Several minutes later the internal phone rings.)
Coworker: “[My Name], did you forget about the AC? It’s still too hot out here.”
Me: “I’ve already turned it down; it should be cooling down out there soon.”
Coworker: “Okay, thanks. I think it does feel better.”