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Some People Are Jerks And That’s Final

, , , , , | Right | May 16, 2019

(I used to work for an electricity company’s call centre. I now work in an office, and I overhear this conversation. My coworker is not the nicest or brightest person in the world.)

Coworker: “I have a bill here that says, ‘final bill.’ I need to know if this bill is a final bill. No, I won’t tell you my account number! Tell me if it’s a final bill! I don’t care if you can’t see the account!”

(This goes on for a few minutes until she’s speaking in an utterly condescending tone.)

Coworker: “I know it says, ‘final bill,’ on it. I need to know if that means it’s a final bill. Derrrr!”

(The poor soul on the other end finally convinces her that yes, “final bill” means, “final bill.”)

Coworker: *muttering to herself* “How stupid are some people? How hard is it to tell me if a final bill is a final bill? That’s all I needed to know! Morons!”

(I’m so thankful I don’t work in an electricity call centre anymore. This, unfortunately, is a typical call.)

Might Need To Tighten Your Belt

, , , , , | Right | May 2, 2019

(I’m working on a register. It’s been a slow day and as a result, there’s no one at my register. [Customer #1], an elderly woman with a trolley full of groceries, approaches my register. Seeing that there is no queue, she decides to push her trolley right up to my register and starts unloading her groceries at the front of the belt, rather than unloading them at the end of the belt and letting the belt carry them up to me. This is perfectly fine and not at all uncommon for customers to do when there’s no line. I begin ringing up her groceries and we start chatting. As we do, [Customer #2], an old man, pushes his trolley to the end of the belt and begins unloading his stuff, while [Customer #1] is still trying to unload her stuff at the front. Fairly quickly, [Customer #2]’s stuff begins encroaching on [Customer #1]’s stuff.)

Customer #1: “Excuse me. Sorry, I’m still unloading my stuff. Could you just wait a moment? Thanks.”

Customer #2: “Oh, yeah, sure.”

([Customer #2] just stands there for a second, before continuing to unload his groceries onto the belt as if nothing had happened.)

Customer #1: *pushing [Customer #2]’s stuff back a bit to clear more room for herself* “Um, excuse me. Could you just wait a moment? I need more room to finish unloading my stuff.”

Customer #2: “Huh? Oh, all right.”

([Customer #2] just continues to unload his groceries. Now [Customer #1] is getting really fed up. She stretches her arms across the belt and shoves all of [Customer #2]’s stuff back into his trolley.)

Customer #1: “WOULD YOU STOP ALREADY?!”

([Customer #2] suddenly shoots up as if he’s just woken up from a dream and is aware of his surroundings for the first time. He gets that look on his face that a four-year-old gets when they’ve been told off. He finally stops unloading his trolley, and waits for [Customer #1] to finish.)

Customer #1: “Some people.”

(I finished helping [Customer #1], and began serving [Customer #2], who never spoke and just awkwardly stared at the floor the whole time.)

You Will Buy What We Tell You To Buy

, , , , , | Right | April 30, 2019

(There are two customers at my register. I’m currently serving [Customer #1], while [Customer #2] has just finished unloading her groceries onto the belt, ready to be served next.)

Customer #2: “Sorry, I just forgot to get something. Do you mind if I quickly run and grab it?”

Me: “Sure, no problem.”

Customer #2: “Thanks.”

([Customer #2] leaves her groceries on the belt and races back down an aisle to find what she wants. This is a fairly regular occurrence, so I think nothing of it. Shortly after she has left, though, [Customer #3] arrives and starts unloading her groceries onto the belt behind [Customer #2]’s stuff. As she does, I finish serving [Customer #1]. Then, although she is not back yet, I start scanning through [Customer #2]’s groceries.)

Customer #3: “Um, excuse me. Those aren’t mine.”

Me: “I know. They’re—“

Customer #3: *sounding very panicked* “No, really, they’re not mine. I didn’t put them there. I have no idea where they came from.”

Me: “Yes, I know.”

Customer: *sounding even more panicked* “I really don’t know how they got there, honestly. I didn’t put them there. They’re not mine. Please. I don’t want them.”

(At that moment, [Customer #2] returned to claim her groceries. A look of relief instantly washed over [Customer #3] as she finally understood where those groceries came from. But for a moment there, it honestly sounded like she thought I was going to force her to buy these groceries that had magically appeared out of nowhere. Customers are weird.)

Can’t Face The Face-Talking

, , , , , | Related | April 29, 2019

(This story happens when I am about ten years old. My mum’s best friend comes over with her two boys who are about my age. We are playing video games together while my mum chats with her friend in the dining room. The older boy takes an interest in one of my games, so when they end up leaving, I happily offer to lend him the game so he can play it some more at home.)

Mum’s Friend: “Oh, that’s okay; we have enough games at home!”

Me: “I don’t mind. He seems to like this one a lot, so as long as he brings it back next time it’s okay!”

Mum’s Friend: *to my mum* “Your daughter is a sweet kid. My children would never lend their friends anything.”

Mum: *scoffs* “That’s because your children are smart. My daughter is always throwing away everything we give her to her ‘friends.’”

Mum’s Friend: “Oh, don’t be silly! My children are the bratty ones, not yours!”

Mum: “Oh, no, you have it backward. Your kids know to value what they have. I wish my kids had even half the sense your kids have!”

(They go back and forth several times like this before my mum’s friend and her children eventually leave with the game. Although deep down it has always upset me, I am used to my mum putting me down in front of other people and exchanging weird child-shaming banter with her friends. I usually just try to ignore the things she says and pretend I can’t hear it. It’s very likely any memory of this incident would have blurred together with all the other ones… but for the fact that after the friend leaves, my mum almost immediately starts bad-mouthing her and her children, to my utter disbelief.)

Mum: “Wow, did you see how selfish those kids were? They barely let you touch their video games even though they had so many, and then they had the nerve to borrow your game with hardly a ‘thank you.’ I can’t believe [Mum’s Friend] raised such spoilt, selfish little brats. I’m glad you didn’t turn out like that.”

Me: *completely shocked* “But… you just told [Mum’s Friend] that you thought I was stupid for lending them the game. You said her kids were smarter than me. You even said you wished I was more like them.”

Mum: *condescendingly* “Well, of course, I told her that — to her face. I can’t praise you in front of her; it would seem arrogant and rude.” *looks at me* “What, did you honestly think I meant all those things I said about you?” *laughs* “Oh, you silly child. You should know better.”

(If I was supposed to find any of that reassuring, I didn’t. But that incident — which was also the first time I’d ever seen my mum flatter someone only to promptly turn around and speak badly behind their back, though it wouldn’t be the last — did teach me that my mum was a disturbingly good liar. I honestly never doubted her sincerity in basically trash-talking me to her friends until that moment, though I’ll admit that’s probably — at least in part — due to my naivete. But the whole experience certainly left a very sour taste in my mouth, and eroded much of any remaining trust I had in my mum from there on.)

Children’s Art Is Piss Poor

, , , , , , | Right | April 17, 2019

(I’m overseeing the self-serve registers when I notice a young boy standing in a puddle of yellow liquid. I walk over to his mother, who’s too preoccupied with scanning her groceries to have noticed.)

Me: “Excuse me.”

Customer: “Yes?”

(I just point at the offending yellow puddle at her son’s feet.)

Customer: “Oh.”

(The customer yanked her son out of the puddle. Then, she rummaged through her purse to find a piece of A4 paper, with what appeared to be a drawing by her young son on it. She placed her son’s drawing on the puddle, covering only about a third of the puddle, and then grabbed her son by the hand and dragged him out of the store without even a sorry. I can only assume she’d hoped the drawing would soak up the puddle, but all she really did was leave me with a four-year-old’s pee-soaked drawing that I had to dispose of, on top of everything else.)