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Thanks For The Double Dose Of Guilt

, , , , | Healthy | February 13, 2022

I take a very expensive medicine. Luckily, since I live in Sweden, I don’t even pay for one month’s full use myself until I start getting it for free. The trick with this medicine is that it needs to be refrigerated, so I cannot order it home and I always need to plan my shopping when getting it since I cannot have it in my bag for too long.

I have just gotten new instructions from my doctor saying I can take out for two months instead of one, since she doesn’t think I should need to go to the pharmacy too often in the health crisis. Unluckily, the power goes that night, and I don’t know for how long, so I call medical services to find out what I should do with the medicine. Since there is a risk that it will be ruined, they tell me to take it back to the pharmacy to get new ones. Since I need a dose for that day, I go to do so, and I have to put other plans aside for the day in order to fix this.

Me: “Hi. I’m so sorry, but the power went and they said to exchange this in case it has gone bad.”

The pharmacist takes the medication and looks at it, then me, then to her computer, and then me again.

Pharmacist: “Do you know how expensive this is?”

Me: “Yes. As I said, the power went off, so the medicine might have been compromised.”

Pharmacist: “This is for two months!”

Me: “Yes, I know. I took it out yesterday — worst luck!”

She frowns and looks at her computer for a while.

Pharmacist: “Well, we don’t have any here, but you can find it at [Other Pharmacy].”

Me: “All right, should I just leave this here and go there, then?”

Pharmacist: “No, you need to bring this with you, or you can’t take out new medication again. Also, next time, perhaps you should only take out for one month; that way you won’t ruin as much of it.”

I did as she said and went a few blocks over to another pharmacy, only to have almost exactly the same conversation. I did get to make the exchange this time. I was so embarrassed and felt guilty about the whole thing, yet it was not even my fault, so thinking back, I wonder why they needed to keep rubbing it in?

Can We Revoke Her Mom Card, Please?

, , , , , | Right | CREDIT: tyuiopguyt | January 31, 2022

I am doing an intake for a new kid at the daycare where I work. There’s a short interview, a long amount of paperwork, and the usual bureaucratic stuff. I am in a small back office where we do all our intakes. The kid is playing with toys in the corner while I’m talking to his mother about allergies and such. The kid sneaks up behind me and pulls a zip bag out of my backpack.

I keep a backpack on me because I usually go right from class to work. In this backpack are baggies with extras of my epilepsy meds in case I forget to take them before I leave my apartment.

The kid looks at me.

Kid: *Very sweetly* “Can I have some of this candy?”

My eyes go wide, and I snatch the bag from him. I regain my composure.

Me: *Calmly* “No, kiddo. This is medicine, not candy.”

The kid pretty immediately backs down. HIS MOTHER LOSES HER EVER-LOVIN’ MIND.

Mother: *Snippily* “Why can’t he just have one?”

Me: “What?”

Mother: *With a nasty tone* “Just let him have one.”

Me: “Ma’am, this is medicine, and I don’t know what the side effects could be if he takes one but doesn’t have the condition it treats.”

The woman tries to talk under her breath, but she’s not being nearly as quiet as she thinks she is.

Mother: “Greedy f***er.”

I get up from my desk and call my coworker into the room.

Coworker: “What’s up?”

Me: “Can you finish off this intake for me?”

Coworker: *Confused* “Why?”

Mother: *Butting in angrily* “He won’t let my son have any candy.” *Points to my bag*

[Coworker] and I have been friends for about fifteen years; she knows that those are my meds.

Coworker: “That’s not candy, ma’am. It’s medicine.”

Mother: “You are both being very rude. I am going to complain to your manager.”

[Coworker] and I exchange looks.

Coworker: “Her office is two doors up on the right. Go ahead.”

The mother storms off, dragging her kid. The kid is even complaining that his mother is dragging him too fast and that it hurts. The woman barges into our boss’s office.

I don’t catch the whole conversation through the door, but I do catch this.

Boss: “…ever pull that crap with one of my employees again, CPS will hear about it.”

The woman and her kid left about ten minutes after; the mother was bright red and looked embarrassed.

I am now aware that my setup of keeping my pills in a zip bag is dumb and also likely illegal. I am changing my setup accordingly.

What A Sweet Child

, , , , , , | Related | October 30, 2021

My little sister is sick and my dad’s busy helping her, so he asks me to fetch the paracetamol from the fridge. I’m no older than ten, so I have not been allowed to open the box it’s in before. However, I have seen the outside of the box many times and it advertises in large bold letters that it is SUGAR-FREE.

I pass the bottle that was in the box and one of those double-sided medicine spoons to my dad, and I look at the inside of the box in confusion. Throughout this conversation, I’m almost oblivious to the fact that my dad is a little preoccupied with a less-than-happy toddler.

Me: “Where’s the sugar?”

Dad: “Why?”

Me: “I can’t find it.”

Dad: “It’s where you won’t be able to eat it.”

Me: “But I wanna.”

Dad: “Not now, [My Name].”

Me: “But I wanted to eat the free sugar.”

Dad: “Free? What?”

Me: “The free sugar. It says it right here, see? But it’s not in the box.”

Dad: “That’s not… Look, I’ll explain later. Put this away, please?”

Me: “Can I have some?”

Dad: “I said no sugar.”

Me: “I know. Can I have some of the parry-seat-moll?”

Dad: “Are you sick?”

Me: “No.”

Dad: “Then no. Just put it away.”

To my dad’s credit, he did explain later that “sugar-free” didn’t mean it came with free sugar. I was very disappointed.

It Always Pays To Be Polite

, , , | Right | October 29, 2021

I take calls for doctors, plumbers, security companies, etc., after hours. Normally, when I finish the call, the client tells me to have a good day, and I always respond with the classic, “Thank you. You, too.”

Me: “Thank you for holding. I understand there’s an issue with medication. Was the prescription not signed, dosage incorrect, or just not there?”

Caller: “The office said they’d call this in after the doctor finished surgery! I’ve been waiting since one for this medication. I need you to page the doctor!”

This account allows requests for medications, just not narcotics. After letting her know her doctor’s rules, she doubles down.

Caller:He’s done it for me before! He knows me personally. I spoke with the office well before closing and they promised!

After she realizes that I am absolutely not giving her what she wants:

Caller: “Thanks for nothing! Go f*** yourself!”

And in my infinite wisdom, my little monkey brain responds:

Me: “Thank you! You, too!”

Caught In A Really Annoying Drug Ring

, , , | Healthy | October 27, 2021

My pharmacy sends out text messages as a reminder to order refills. You can answer “YES” to have the refill placed or “NO” to opt out. I don’t like the side effects of a certain medication, so my doctor switches me to a new medication. 

Text Message: “REMINDER: Your medication [first three letters] is due for a refill. Reply YES to order a refill or NO to skip.”

Me: “No.”

Text Message: “You have opted out of refilling your medication [first three letters]. If this is an error, please contact [Pharmacy] at [phone number].”

Shortly after, my phone rings with the pharmacy number. 

Me: “Hello?”

Pharmacy Tech #1: “Hi there, this is [Pharmacy Tech #1] at [Pharmacy]. I’m calling in regards to your prescription for [medication #1].”

Me: “Yeah, I just cancelled it. The doctor—”

Pharmacy Tech #1: “Oh, you really shouldn’t. We can go ahead and schedule a refill for you over the phone.”

Me: “No, the doctor said—”

Pharmacy Tech #1: “You need to take your medication as prescribed by your doctor.”

Me: *With a point-blank tone* “And he prescribed switching to [medication #2].”

Pharmacy Tech #1: “Oh.”

I hear the mouse clicking.

Pharmacy Tech #1: “Thank you for your time.”

Ten minutes later, I receive another text. 

Text Message: “REMINDER: Your medication [first three letters] is due for a refill. Reply YES to order a refill or NO to skip.”

This is the first medication again.

Me: “NO.”

Text Message: “You have opted out of refilling your medication [first three letters]. If this is an error, please contact [Pharmacy] at [phone number].”

My phone rings again. It’s the pharmacy … again.

Me: “Hello?”

Pharmacy Tech #2: “Hi there, this is [Pharmacy Tech #2] at [Pharmacy]. I’m calling in regards to your prescription for [medication #1].”

Me: “My doctor switched me to [medication #2]. I just spoke with [Pharmacy Tech #1] and told him all about it.”

Pharmacy Tech #2: “Um… Our system shows you’re due for a refill.”

Me: “I know, but I’m not.”

Pharmacy Tech #2: “I don’t… um… you’re due. We need to schedule your refill.”

Me: “What do I have to do to get out of this loop? My doctor switched my medication. I am not filling [medication #1].”

Pharmacy Tech #2: “But… you’re due.”

Me: “No, thank you. Please remove this medication from my file.”

Pharmacy Tech #2: “Okay.”

Me: “Thank you.”

Ten minutes later, I received a third text for the same medication. I didn’t answer that time and they didn’t call back. When I went to pick up [medication #2], both technicians were there but they didn’t say anything.