I am a health worker who works two days a week conducting home visits to clients in the local area. Ordinarily, I am only in my office for an hour a day and complete most of my documentation on my laptop.

My laptop decides, one day, not to connect to the network. I log a call, specifying that I only work two days a week, what my hours are, and that I am out of the office most of the day, but that my laptop is in a particular spot, available for the technician to collect. I also provide my mobile number so I can be contacted if there’s any problem or question. I now have to do my documentation on paper and transcribe it all when I get back in the office, which is quite time-consuming and stressful, but I’m guessing it will only be for a week or so until I get my laptop back.

For the next four months, the technician visits my office three times a week and ask any random person, admin staff, or other health workers outside my team — i.e. people who don’t even know who I am — if am in, which I never am, and then just leave and close the ticket stating “laptop unavailable.” Consequently, I end up logging another call — which is hard to find time to do, given my extra workload — leaving the same details, and he comes again, finds I am not there, leaves again, and closes the ticket. I try to escalate things but it never seems to go anywhere and I don’t have the time to chase it up.

Eventually, one of the people he asks about me is my coordinator who, reportedly, tears him a new one and physically picks up the computer, puts it in his hands, and escorts him back out the door.

It is returned to me a week later without the power cable, and I have to wait another two weeks for him to return it so I can actually turn the d*** thing on.

Related:
Laptop Flop, Part 27
Laptop Flop, Part 26
Laptop Flop, Part 25

(In Australia, we have a universal healthcare program called Medicare which covers a significant portion of our medical bills. If you want to see a psychologist, Medicare will often cover 50-100% of the bill for ten sessions. However, you first have to go to a GP and get a referral to qualify. I have been struggling with my anxiety recently, so I went to the GP for a referral.)

GP: “How can I help you today?”

Me: “I’m looking to get a referral to a psychologist to help me with my anxiety.”

GP: “You’re a uni student, right?”

Me: “Yes. Working on my Masters.”

GP: “Do you really need a psychologist? I mean, it’s the end of the semester. All your classmates are stressed, just like you are. I’m sure how you’re feeling is no big deal.”

Me: “Right… and are all of my classmates having panic attacks in front of their student support officers because the support officer tried to start up a conversation about finding a job after graduation?”

GP: “Um… no.”

Me: “And is that something a mentally healthy person does?”

GP: “No. I’ll write you a referral.”

(This story has taken about five years to come to a close. When I was seventeen, I started having awful fatigue problems, sleeping up to fourteen hours a day, and being constantly exhausted. I’ve always been fairly healthy, hiking for fun and rock climbing on a weekly basis, but after a while, I became so tired and my joints and muscles started hurting so much that I couldn’t exercise anymore. Because of this, I put on some weight. At nineteen, I go to the doctor because I’m in constant pain and believe I may have hypermobility.)

Doctor #1: “So, what’s the problem today?”

Me: *explains the last two years of problems, and how a friend showed me a list of hypermobility symptoms which seem to match up with what I’m experiencing*

Doctor #1: “Okay, well, I’m actually the hypermobility specialist for this surgery so I’m going to take you through a series of tests.”

(He takes me through the tests, including touching the floor with my legs straight, bending my fingers and arms, etc.)

Doctor #1: “Right, well, you definitely don’t have hypermobility; I don’t know how you got that idea in your head. You just need to lose some weight and you’ll be fine.”

Me: “How am I supposed to do that if I’m in pain all the time?”

Doctor #1: “Oh, just take some painkillers, exercise more, and eat less junk food. You’ll be fine.”

(Miserable, but believing him, I spend the next three years in increasing pain, eventually unable to work, socialise, or do any of my old hobbies because I’m so exhausted all the time. I fall into a deep depression, believing that I’m making it up and that I’m just lazy. Finally, after counselling and heaps of support from my friends, I get an appointment at the closest rheumatology clinic.)

Doctor #2: “All right, how can I help you today?”

Me: *twists my neck, making three to four loud pops on each side*

Doctor #2: *blinks in surprise* “Oh… are they all like that?”

Me: “Yup. I can crack pretty much every joint in my body, including my elbows and my kneecaps.”

Doctor #2: *after she takes me through all the same tests for hypermobility as the first doctor and a pressure point test to check for fibromyalgia* “Well, you’re definitely hypermobile in your upper body — anyone could see that — and the swelling around your knees is particularly concerning. I’m going to send you off for some tests and give you a prescription for an anti-inflammatory painkiller tablet. If it’s not enough, come back and I’ll give you some more. I can’t believe you’ve been dealing with this for five years!”

(Now, after a year and a half of unemployment, I have a job I love and am able to do with energy left over for twice-weekly climbing sessions and plenty of socialising. Thank you to the second doctor I saw, and to the first doctor? F*** you.)

CONTENT WARNING: This story contains content of a medical nature. It is not intended as medical advice.

(I’ve recently found out that I’m pregnant and visited my primary care doctor to make some updates to my current medications. Please keep in mind that last week I had a sinus infection and lung spasms which resulted in me needing antibiotics and an inhaler.)

Primary Doctor: “So, you’re pregnant! While I know you don’t like the flu shot, it’s important that you get one. We can do that today. If a pregnant woman doesn’t get the flu shot, and gets the flu, she’ll end up in the hospital.”

Me: “It’s not that I don’t ‘like’ the flu shot. It’s that I’ve had very bad reactions to it before.” *something I’ve explained every visit and do so again*

Primary Doctor: “Well, it’s really important that you do it; otherwise, you’re putting not only yourself but the baby at risk. There’s no known risk with you getting the flu shot, and if you don’t, that’s dangerous.”

Me: “I’ll think about it, but since I’m recovering right now I’m not comfortable doing it today. I suppose I could do it at the end of next week?”

(Fast forward to the next day when I have an appointment with an OB/GYN, who is retiring but is giving me a referral.)

OB Doctor: “So, since you’re pregnant, we do recommend that you have the flu shot.”

Me: “Yes, my primary doctor said the same yesterday, but I’ve said I’d like to hold off for a week or so. I’d just rather not do it, but my primary said it’d be dangerous.”

OB Doctor: “Why don’t you want it?”

Me: “Years ago, I worked for a company that required us to have flu shots due to the medical nature. For two years in a row, after receiving the flu shot, I ended up in the ER within two weeks of receiving it with respiratory issues each time. I felt like I could not breathe and ended up on a lot of different medications, and never had anything like that before or after those two shots. After this happened the second time, the employer gave me a waiver. I haven’t had a flu shot since then and have only had the flu once in fifteen years.”

OB Doctor: “Wow! But your primary care doctor is saying you need it? Well, here’s the thing… we doctors act like we know everything based on the training we receive. We don’t. It is far too much of a coincidence for that to have happened to you two years in a row, but not since. I don’t want you to get the flu shot. If you do get the flu, there are options such as tamiflu, or yes, you may end up in the hospital, but that’s better than dead!”

Me: “Thank you so much for saying that; other doctors have told me I’m wrong and it’s so nice to have what I experienced validated. I’m not unreasonable.”

Doctor: *as he’s leaving the room* “Don’t get the flu shot! Do not let them kill you!”

(I’m pregnant and my husband and I are at a routine appointment. My OB gets a call from an unknown number, so he has to answer as it could be a call from another part of the hospital. He greets the caller, and then we get this gem.)

OB: “I’m a gynecologist, wrong kind of plumbing. You’re supposed to know where that is.”

(Cue hubs and I devolving into silent laughter. Apparently, there was a leak somewhere in the building, and the plumber was asking where a line was.)