Not As Sorry As He’s Gonna Be…
There was a patient in our clinic who kept scheduling and rescheduling an elective surgery. He wanted to schedule it on a day that was already full. He was informed that due to having cancelled or no-showed his surgery four times, he would get lower priority in scheduling. He then called the clinic and threatened to shoot the doctor and the pregnant scheduler.
For some dumb reason, the police weren’t called. [Patient] disappeared, though, and we didn’t think we would hear from him again because he was fired as a patient.
About a year later, [Patient] tried to schedule surgery again but was reminded that, due to threatening to murder the staff, he had been fired from the clinic.
[Patient] filed a complaint with the hospital and medical board stating that he’d been abandoned as a patient. Our doctor explained the situation to those involved, stating that [Patient] had threatened to murder the scheduler and doctor. The medical board and hospital’s response?
Response: “Can you please schedule his surgery? He said he was sorry.”
We decided to call the police at that point. [Patient] will never be coming back to our clinic as he is currently in prison.
This is what happens when you are so entitled that you threaten to murder someone.