They’re Airborne Now

, , , , | Working | September 11, 2018

(It’s around the year 2000. My mother has brought one of our computers in to have some issues checked out, as they’re bad enough to interfere with the computer’s functionality.)

Tech: “Okay, I took a look, and it seems you’ve got a couple viruses that need to be taken care of.”

Mom: “Viruses?”

Tech: “Yeah. You need to be careful what sort of websites you visit; some may download things to your computer without you noticing.”

Mom: “Uh-huh… That’s an interesting problem for a computer that’s never been connected to the Internet.”

(We did get the computer fixed, somewhere else.)

Unfiltered Story #120345

, , , | Unfiltered | September 10, 2018

(My stepfather is looking for shoe trees, which are wooden forms that help shoes keep their shape when not being worn. I am downtown with a friend and decide to look in a shop for them.)

Friend: “Doesn’t your stepfather have feet?”

That Was A Sue-table Reaction

, , , , , , , | Working | September 3, 2018

(I have a limp; four years ago I cut my leg open with a framing blade while working, right down to the bone. A year ago: I am paying my Internet bill online when there is a hiccup. The paid page does not display, but it says it’s safe to reload. Basically, it says, “Oops! We had a problem. Reload and try to pay again,” so I do so, and attempt to pay again. I write the charge down in my notebook, determine my balance, and go grocery shopping at a few places. It turns out the first charge DID go through, even though the website explicitly said it did not. I end up paying my bill twice, leaving me with around $20 in my account before going out to food shop. I end up getting hit with FIVE separate overdraw penalties the next day, totaling $100 plus the actual food purchased. My bank tells me they can contest two overdraws yearly, and the other three will need the Internet company to admit the mistake before they can contest the fees. So, I call the big company:)

Day #1:

(I call, and a person picks up. I explain what happened.)

Employee #1: “I see the two charges, but it will take up to a week to clear before I can refund you. It’s just a precaution in case the bank issues a chargeback in the meantime, or you would be in trouble for theft over a mistake.”

Day #8:

(I call, explain it all again, and the employee admits the notes are on my record.)

Employee #2: “I see the charges. Whoever told you a week should have told you up to two weeks. Give it another week.”

Day #15:

(I call AGAIN. I’m starting to panic; the month is halfway through, and my account is still overdrawn. A person picks up.)

Employee #3: “Oh, well. We are seeing only one charge here. We never got the second payment.”

Me: “Excuse me? Two people told me they saw two charges, and I’m looking at my online statement. You guys double-dipped. The money was withdrawn on the third.”

Employee #3: “Well, I only see one charge on our end. But if you take your bank statement into a local branch as proof, they can fix it.”

(I limp up to my bank — I don’t own a car — for a printout, and they happily highlight the two charges. I then limp two miles, one way, to the local office in 90-degree temperatures. THE LADY REFUSES TO LOOK AT THE STATEMENT. She pulls up my account, and keeps stating:)

Branch Employee: “I only see one charge.”

(Then, she looks away when I hold up my statement. She also REFUSES to turn the monitor towards me to show ME proof, and even turns her back to me when I slam my statement down on the counter after the seventh repetition of:)

Branch Employee: “We only have one charge. It does not matter what your statement says, or what they told you on the phone.”

(I am admittedly VERY angry that someone, somewhere, has lied, maybe more than once. So, I limp the two miles home, grab my phone, and call them again.)

Employee #4: *goes into normal greeting spiel*

Me: “I am sorry to rudely interrupt, but you cannot help me. I am very angry, and I want to talk with a supervisor as of right now, if not five minutes ago.”

Employee #4: “I am sorry you are upset, and I am motioning for a supervisor. Are you sure I cannot help?”

Me: “I have been through this for the last two and a half weeks, and I will only repeat myself once more, to a Super. I am sorry if I am giving you attitude, but I am livid.”

(A supervisor picks up:)

Supervisor: “I see the records here that you have contacted us three times and—”

Me: *in a cold, low voice, as I do not yell at people when really angry* “Yes, and the first two times, I was told, and I quote, ‘I see the two charges.’ The third time, I was told, ‘I don’t see a second charge,’ and, ‘Go to a local office to fix it.’ I. Have. A. Limp. I walked two miles, one way, in 90-plus-degree weather, only for the lady in the office to flat out refuse to help me, refuse to say anything except, ‘We only see one charge,’ and refuse to look at my bank statement. Now, I am back home, in pain, and you are bearing the brunt of my wrath when you had nothing to do with this. I suggest you figure out just who lied to me, because you dealing with me is their fault. Now, I am saying this once, and once only: It’s Tuesday. If the second charge is not in my bank account by Friday, I will get a lawyer and go to court over the mental stress this has caused me worrying about next month’s rent and groceries due to overdraft fees I can’t dispute without your input, plus the physical stress over walking four miles with a bad leg on what may have been a g**d*** lie. Okay?”

Supervisor: *clearly floored* “I… well… I will see what I can do.”

Me: “Thank you. And for any record: the lady who took my call today, and you, were courteous.”

(I then hung up to have a VERY good scream. Come Thursday, my bank called me to let me know the second charge was back in my account, and all overdraw fees could be, and had been, returned, as well. I hate when people scream, “SUE!” but after over two weeks of BS, I was 100% ready to do just that.)

Early Bird Dodges The Bullet

, , , , , , | Working | September 1, 2018

(I tend to go into work, or head to any appointment, around an hour early. This is for many reasons: to time how long it takes to walk there so, in the case of jobs, I’m never late, to cool down from the walk before needing to do anything, and sometimes just to buy stuff beforehand. I have applied at a local gas mart I have never walked to before, so I arrive for my interview an hour and a half early. Said mart also makes small batches of food, like hotdogs, subs, chicken fingers, etc., so it is pretty busy. I just take a seat near the back and start reading my book. Then, I decide I am thirsty, so I grab a drink and get in line to pay, and the manager sees me when I say hi to the cashier.)

Manager: *in a really snotty tone* “You’re early! It’s too busy to interview you!”

Me: *surprised, but trying to be as neutral-sounding as possible* “I understand I’m an hour early. I was walking and decided to stop in and grab a drink.” *holds up my book and the bottle of water I am buying* “I can read until you’re ready. If it stays busy, no rush. I have nowhere else to be today and can wait.”

Manager: *still giving me an attitude* “Well! Don’t expect your interview to be early! It’s slammed!”

(She stalks into the back room while I pay for my water and sit back down. I can hear the manager quite clearly, too, with her attitude still fully in her voice:)

Manager: “I can’t believe he’s here this early, expecting me to drop everything to interview him! He can wait until we’re less busy, and I’m good and ready!”

(I stand up and say to the cashier:)

Me: “You know what? I don’t think I really want this job after all. Let her know for me?”

(I hurried myself right out of there. I stopped in a few times a month over the next year, since a construction job I got not long after passed by there, and the same manager was always there… and they were always looking for new hires.)

Can’t Weasel Out Of The Diesel

, , , , | Right | August 28, 2018

(A customer comes into my gas station and prepays her pump for $30. I finish the sale and wish her a good day, and she goes outside. Our first two pumps have a SEPARATE diesel house, and she is at a pump where I cannot see her or the hoses. She’s driving a Ford Focus. The register beeps as she finishes pumping, and I see the back lights turn on as she starts her car. It just shuts right off. After a minute, she and what I assume is her husband come storming in.)

Husband: *yelling at me* “Hey! Did you really just let her put diesel fuel in our car?!”

Me: *incredibly confused* “Excuse me, sir?”

Husband: “You’re right, excuse you! You sat in the window laughing at her while she put diesel fuel in our car! It’s ruined the engine, and it’s your fault! You should have told her that was a diesel hose!”

(I had been assisting other customers. I explain that fact and the fact that I cannot see their car or the hoses from my position behind the register.)

Husband: *still yelling* “It’s your fault, and I’m going to call your manager and have you fired!”

Me: “That is your choice to make, but the diesel hose is clearly marked with a sticker in big, bold, black letters, and is a different color than the regular hose.”

(My manager, who had been in the back office, came out. The husband saw her and began cursing her out, saying I was a lazy employee and that I should be fired for what happened. She reiterated that the hose is clearly marked, and that I could not have any knowledge that she was using it. She offered to call them a tow truck and referred them to the auto mechanic up the road. Their faces were so red I thought they were both going to have an aneurysm.)

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