My job at a garden market was to handle orders from landscape companies, who typically bought thousands to tens of thousands of plants for projects. For these orders, I had to use those rolling containers that many supermarkets use to transport goods from suppliers. Our plants were sold in pots, of which twenty-five fit into a crate. Two stacks of ten of our standard crates fit on these rolling containers. That meant 500 plants fit on these containers — but only if the plants were low enough to allow the crates to be stacked.
That doesn’t sound like much work or time. But these rolling containers had the same wheels as shopping carts, and as everyone knows, it doesn’t take much for one of those wheels to lock up. Driving one of these containers outdoors over uneven, dirty pavement was a pain in the behind, even when it was empty.
In practice, this was how it worked. Load the container with crates on both sides, and secure both sides with tension straps to prevent the crates from falling on the bumpy road. Drag the container several hundred meters to the correct bed. Loose the tension straps on both sides, unload a stack of crates, fill the crates, stack the empty crates on top, and secure the cart with tension straps. Drive a few meters further to the next bed and repeat the whole process until the cart is finally full. Drag the rolling container back to the delivery point. Leave all the crates with plants that couldn’t be stacked and later retrieve them with a wheelbarrow, which has boards placed on top so that four crates can fit on top of them. Move slowly and carefully; otherwise, the boxes will slide off the boards.
In other words, it was primitive, cumbersome, and incredibly time-consuming. Because of this method, it took me several days to complete an order that could have been completed in hours elsewhere. Almost all other market gardens had been using electric vehicles for years: essentially, oversized golf carts with big loading areas that could hold eighty to 100 boxes instead of twenty.
One fine day, our nursery also bought one of these electric carts!
But neither I nor the other colleagues responsible for the bulk orders were allowed to drive it. Instead, the boss’s wife used it because, in her eyes, such a comfortable cart was a privilege reserved only for her and her family members.
She and her daughters were in charge of the weekly market, and her job looked like this: she loaded one or two crates on the cart, drove around with this almost empty cart to swap out five or so plants that weren’t looking their best, and drove back to a central place to fetch one or two other crates. Meanwhile, my colleagues and I had to continue dragging around the rolling containers as before.
I don’t know how many thousands of unnecessary hours of work they paid us because of their ridiculous sense of privilege.